Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Cybersecurity Customer Technology Advisor

Company: Kyndryl

Location: Santiago, Chile / Remote

Posted Jan 21, 2025

Kyndryl invites applications for the role of Customer Technology Advisor. The successful candidate will be a certified expert in their field, responsible for designing, building, managing, and modernizing mission-critical technology systems. They will work closely with Kyndryl Consult Partners and customer partners to drive targeted opportunities and exceed customer expectations. The role requires strong technical and business acumen, excellent customer-facing skills, and the ability to identify business and technical requirements. The ideal candidate should have 3-5 years of technical sales experience in cybersecurity solutions, in-depth knowledge of cybersecurity technologies, and a proven track record in selling complex technical solutions to enterprise clients.

Senior Principal Program Manager

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 21, 2025

Cloud Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 21, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

AI Solutions Sales Executive

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 21, 2025

Account Executive

Company: CipherHealth

Location: Remote

Posted Jan 21, 2025

CipherHealth, an award-winning healthcare technology company, is seeking a self-motivated Executive Sales Professional for their patient engagement solutions. The role involves managing complex sales cycles, building and maintaining an active pipeline, and collaborating with a diverse team. The company offers competitive compensation, comprehensive healthcare benefits, a robust retirement plan, and a supportive work culture. The ideal candidate should have 8-15 years of sales experience in the acute healthcare space, a proven track record of sales success, and a passion for improving healthcare delivery.

PEO Client Success Manager

Company: Procare HR

Location: Remote

Posted Jan 21, 2025

Procare HR is offering a remote PEO Client Success Manager position with a salary of $70,000 - $80,000 per year. The role involves managing client accounts, overseeing data and services, and ensuring clients have the necessary support. The ideal candidate should have a Bachelor's degree in Business Administration, Human Resources, or a related field, with a minimum of 3 years of client or account management experience and 3 years of HR functions experience. Proficiency in HRIS platforms, preferably UKG Ready, and CRMs, especially Salesforce, is required. Benefits include health insurance, FSA and HSA options, dental insurance, life insurance, disability insurance, a 401K plan with company match, and paid time off.

Sr. Customer Success Advisor

Company: Illumio

Location: Norrtälje, Sweden / Remote

Posted Jan 21, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking a Customer Success Advisor. The role involves developing strategies for customers to effectively utilize Illumio's products, ensuring high adoption rates, and driving renewals and expansion. The ideal candidate will have 5+ years of experience in Customer Success or related roles, preferably in Cyber Security or Enterprise SaaS. They should possess excellent communication skills, ability to build trust with C-Suite contacts, and flexibility in a dynamic environment. Illumio offers comprehensive benefits and is committed to fostering a diverse and inclusive culture.

Junior Customer Support Engineer (L1), #38922

Company: ELEKS

Location: Remote

Posted Jan 21, 2025

ELEKS Customer Support Office is seeking a Junior Customer Support Engineer L1 in Lviv, Ternopil, and IvanoFrankivsk. The client is a major European sports club offering premium fitness and leisure opportunities. The role involves gathering customer information, investigating and documenting issues, providing solutions, coordinating communication, administering the mobile application, maintaining documentation, and preparing reports. Benefits include close cooperation with the customer, challenging tasks, competence development, a team of professionals, and a dynamic environment.

Demand Generation Manager

Company: SmartBug Media

Location: Remote

Posted Jan 21, 2025

SmartBug Media, a globally recognized digital agency, is seeking a Demand Generation Manager. The role involves leading demand generation efforts across digital commerce, integration, and web development. Key responsibilities include developing market strategies, creating compelling content, and executing multichannel campaigns. The ideal candidate should have 5+ years of demand generation experience, expertise with HubSpot CMS and Marketing Hub, and a portfolio of video content and webinar recordings. SmartBug Media offers a range of benefits including health insurance, paid leave, a flexible work environment, and professional development opportunities.

Senior Commissioning Manager/ Inbetriebnahmeleiter(m/w/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 21, 2025

GE Vernova, a leading energy company, is seeking a Senior Commissioning Manager to build and lead an international commissioning team. The role involves fachliche and disziplinarische Führung of Inbetriebnahme Ingenieuren and Inbetriebnahmeleitern, ensuring quality processes are implemented, supporting project teams with cost and timeline management, coordinating resources for ongoing and future projects, developing Inbetriebnahmepersonal through training, providing fachliche Unterstützung to colleagues, maintaining efficient reporting, ensuring workplace safety, and creating monthly reports with improvement suggestions. The ideal candidate will have a degree in Electrical Engineering, extensive experience in commissioning of high voltage installations, leadership experience, proficient in German and English, and a solution-oriented, proactive approach.

Group Product Manager - Jira

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 21, 2025

Atlassian is seeking a Group Product Manager to lead key product initiatives, mentor a team of product managers, and deliver customer-focused solutions. The role involves developing product leaders, shaping product strategy, fostering systems thinking, simplifying complexity, encouraging experimentation, leading collaboration, and driving outcomes. The ideal candidate is a people developer, strategic thinker, deep and analytical, clear communicator, experimentation advocate, and collaborative leader with 10+ years of product management experience. Atlassian offers flexible work arrangements and a variety of perks and benefits.

Talent Acquisition Specialist

Company: Procare HR

Location: Remote

Posted Jan 21, 2025

Procare HR is offering a remote Talent Acquisition Specialist position with a salary of $68,500 per year. The role involves talent acquisition responsibilities in a fast-paced setting, emphasizing attention to detail, organizational skills, communication, and customer service. The company provides comprehensive HR services and great benefits, including health insurance, FSA and HSA options, dental insurance, life insurance, disability insurance, a 401K plan with company match, and paid time off. The ideal candidate should have a Bachelor's degree in HR or related field, minimum of 3 years of experience in recruiting or HR, and proficiency with Microsoft Office Suite, HRIS and ATS platforms, CRM platforms, and online meetings.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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