Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

AWS Project Manager

Company: TTEC Digital

Location: USA

Posted Nov 15, 2025

TTEC Digital is a company that focuses on coaching clients to ensure their employees feel valued and supported, with a vision of creating a place where employees can thrive. They are seeking an AWS Project Manager for a 100% remote role in the US, with a focus on project management, budget management, collaboration, and providing technical advice and guidance around AWS best practices. The company values customer obsession and delivering amazing results.

Staff Technical Program Manager - Carrier Integrations

Company: Shippo

Location: USA

Posted Nov 15, 2025

Shippo is a shipping platform that connects merchants to carriers worldwide through a simple API. The company offers competitive shipping rates, label printing, automated international documents, shipment tracking, and returns process facilitation. Shippo aims to make merchants successful through world-class shipping solutions and level the playing field for ecommerce businesses.

ABM Growth Marketer

Company: Athennian

Location: USA

Posted Nov 15, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entities and corporate structures. They are looking for a growth-focused individual to own the execution engine for demand creation. The role involves designing and executing account-based campaigns, building multichannel sequences, deploying AI agents, and conducting strategic outbound calling campaigns. The ideal candidate should have experience in growth marketing, SDR, or RevOps roles, and be proficient with marketing automation platforms and outbound tools.

Demand Generation Marketing Manager

Company: Canopy Connect

Location: USA

Posted Nov 15, 2025

The job posting is for a Demand Generation Marketing Manager position in a small but growing marketing team. The role involves developing and executing an efficient demand engine, amplifying messaging through various channels, and working closely with the sales and product teams. The ideal candidate should have experience in demand program development, digital advertising, marketing operations, email marketing, cross-functional alignment, measurement, testing and optimization, budgeting, and forecasting. The position offers a salary range of $85k to $110k and the opportunity to work fully remotely in the United States or Canada.

Senior Manager of B2B Programs

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Nov 15, 2025

The Sandberg Goldberg Bernthal Family Foundation (SGBFF) is seeking a Senior B2B Sales Manager to oversee and grow their company partner portfolio. The role involves driving program adoption, building relationships with Fortune 500 companies, and developing a comprehensive sales strategy. The foundation is committed to equal employment opportunity and encourages people of all backgrounds to apply.

Senior Solutions Architect

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

The Solutions Architecture team at ExtraHops focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting hands-on learning sessions with customers.

Paid Media Strategy Director

Company: Obility

Location: USA

Posted Nov 15, 2025

The Paid Search Strategy Director is a highly skilled and experienced professional who leads B2B paid media campaigns, providing strategic recommendations, analysis, and reporting. They have a proven track record of success, strong problem-solving skills, and are deeply involved in departmental initiatives and innovation. The role requires extensive experience in B2B digital marketing, strong communication and presentation skills, and expertise in various digital marketing platforms and tools.

Solutions Architect

Company: One Model

Location: USA

Posted Nov 15, 2025

One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.

Manager - Sourcing and Market Research

Company: Airbnb

Location: USA

Posted Nov 15, 2025

Airbnb is building a world-class talent discovery and intelligence function to transform how they identify, understand, and connect with global engineering talent. The role involves leading a global team to define talent priorities, build AI-assisted sourcing systems, analyze market trends, and partner with analytics to build predictive dashboards. The ideal candidate has 12+ years of recruiting experience, including 3+ years in leadership, deep understanding of engineering and AIML talent, and experience leveraging AI technologies.

Senior Software Engineer - MetaMask (Accounts Framework)

Company: Consensys

Location: USA

Posted Nov 15, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CoFounder of Ethereum. They have pioneered technological developments within the web3 ecosystem through their product suite including MetaMask, Infura, Linea, Diligence, and Phosphor. Consensys aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Staff Product Manager - AI Eval Platform

Company: Dropbox

Location: USA

Posted Nov 15, 2025

This job description outlines a Staff Product Manager role focused on AI evaluation frameworks at Dropbox, requiring expertise in metrics, cross-functional collaboration, and technical fluency. Responsibilities include defining evaluation systems, building measurement platforms, and ensuring AI quality standards. The role demands 10+ years of experience in ML/AI evaluation and strong communication skills.

Sr. Product Manager - AI/ML Personalization

Company: Pinterest

Location: USA

Posted Nov 15, 2025

Pinterest is an active intent platform focused on personalized discovery and curation, helping users turn inspiration into reality. The company is seeking a passionate AIML Product Manager to drive the future of personalized experiences, working across engineering, data science, and design to deliver industry-leading AI and ML solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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