Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Collections Account Manager

Company: Clipboard Health

Location: USA

Posted Feb 05, 2025

Clipboard Health is a fast-growing, profitable Series C marketplace that connects healthcare facilities and professionals. They offer an app-based marketplace for on-demand shifts, aiming to improve lives and provide career growth opportunities. The company, a YC Top Company with a global remote team, fills millions of shifts annually and is expanding into various sectors. The Billing Account Manager role involves managing billing processes, resolving issues, and maintaining financial relationships with partners.

Account Executive

Company: Safe Haven Security

Location: USA

Posted Feb 03, 2025

Safe Haven Security is a home security company that values its employees and customers. They are seeking a dedicated Account Executive to collaborate with realtors nationwide, ensuring the security of their clients' residences. The role involves conducting outbound sales calls, developing and maintaining client relationships, and acting as a brand advocate. Successful candidates should have excellent communication skills, strong time management, a collaborative nature, attention to detail, and relationship-building abilities. Safe Haven offers comprehensive training, ongoing support, and opportunities for growth. They foster a culture of teamwork, respect, and innovation, and are committed to creating an inclusive environment. The company has won several awards and offers competitive benefits, including weekly pay, bonuses, and career development opportunities.

PRODUCT MANAGER HVAC

Company: Johnson Controls

Location: USA

Posted Feb 03, 2025

The company is recruiting for 2 Product Manager HVAC roles to manage Fan Coil Units FCUs and Close ControlIT cooling and Rooftop Units across Europe, the Middle East, and India. Candidates must be based in Czechia, Slovakia, Poland, Hungary, or Bulgaria. The role involves developing and implementing product line strategies, driving market expansion, and ensuring profitability. Key responsibilities include leading new product introductions, conducting market research, and collaborating with global teams. The ideal candidate should have a Bachelor's degree in mechanical or electrical engineering, at least 7+ years in HVAC product management, strong knowledge of HVAC markets, and excellent business management skills. The company offers competitive compensation, a dynamic work environment, career advancement opportunities, global exposure, professional development resources, state-of-the-art technology, a supportive corporate culture, and a commitment to sustainability.

Account Executive

Company: Safe Haven Security

Location: USA

Posted Feb 03, 2025

Safe Haven Security is seeking a motivated Account Executive to join their dynamic team. The role involves conducting outbound sales calls, building a robust client portfolio, developing client relationships, engaging with realtors, and promoting the Safe Haven Security brand. The company offers weekly pay, uncapped commission potential, monthly bonuses, comprehensive training, benefits, and career development opportunities. Safe Haven is committed to excellence, teamwork, and creating a positive and inclusive work environment.

Sales Enablement Specialist

Company: Saviynt

Location: USA

Posted Feb 28, 2025

Saviynt is hiring a Sales Enablement Specialist to manage sales content, training programs, and enablement tools. The role involves content management, sales tool optimization, training and onboarding support, operational enablement support, and data analysis. The ideal candidate should have 2+ years of experience in sales enablement, marketing, or training development, and be familiar with sales enablement tools like Highspot and CRM systems like Salesforce. Strong organizational skills, excellent communication, and an analytical mindset are required. Saviynt offers growth opportunities in a positive work environment.

Financial Planner

Company: BMO Financial

Location: USA

Posted Feb 03, 2025

BMO is offering a Virtual Financial Planner position with a starting salary of $55,000 plus commission potential. The role involves providing financial and investment planning, determining client needs, and implementing business development strategies. The candidate should be a certified Financial Planner with the Institut de planification financière, fluent in French and English, and have advanced working knowledge of the financial industry. The position offers a collaborative team environment, in-depth training, and opportunities for growth.

Senior Program Manager

Company: Avanos Medical

Location: USA

Posted Feb 03, 2025

Avanos Medical is seeking a Senior Program Manager for EU MDR, based in the United States. The role involves leading high-profile, business-critical projects including EU MDR Program, business integrations, divestitures, and enterprise-wide operational initiatives. The candidate must have experience in managing EU MDR implementation or related programs, with 8-10 years of experience in the medical device industry and quality management systems. The role requires strong project management skills, ability to lead cross-functional teams, and excellent communication skills. The company offers a competitive salary range of $140,000 - $170,000, along with comprehensive benefits including a generous 401k match and onsite gym.

Financial Modeler

Company: CGI Group, Inc.

Location: USA

Posted Feb 03, 2025

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Senior Social Media Manager

Company: ActiveCampaign

Location: USA

Posted Feb 28, 2025

ActiveCampaign is seeking a Senior Social Media Manager with 8+ years of SaaS experience to develop and execute a global social media strategy. The role involves creating compelling content, managing social community interactions, and overseeing localization efforts for international markets. The ideal candidate will have expertise in video content strategy, strong understanding of social media analytics, and exceptional copywriting skills. The company offers competitive compensation, comprehensive health benefits, and a strong commitment to diversity and inclusion.

Health Solutions Case Manager

Company: Memorial Hermann Health System

Location: USA

Posted Feb 03, 2025

Memorial Hermann is seeking a skilled and compassionate Workplace Injury Case Manager with a minimum of 3 years of experience in case management, preferably with a CCM certification. The ideal candidate will manage and coordinate care for employees with workplace injuries, collaborate with healthcare providers, employers, and insurance companies, and conduct comprehensive assessments to develop individualized care plans. The role involves providing education and support to patients and their families, maintaining accurate documentation, and utilizing technology effectively. Benefits include professional governance, benefit programs, generous PTO, and a supportive work environment.

HVAC Controls Systems Engineer

Company: Johnson Controls

Location: USA

Posted Feb 03, 2025

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They are seeking a Lead Engineer for major projects in the Pacific Southwest Region of the United States. The role involves designing, configuring, and operating complete building control systems, including fire, security, and other low-voltage control subsystems. The ideal candidate should have a minimum of five years of experience or an associate degree in a related technical field, along with proven knowledge of the construction or HVAC industry and advanced computer skills. The company offers a competitive salary, bonus plan, comprehensive benefits, and opportunities for professional growth.

Senior Accountant

Company: Branch

Location: USA

Posted Feb 28, 2025

Branch is a fintech company committed to empowering workers with financial freedom. They offer inclusive, transparent, and frictionless financial products. The company values its employees' voices and creativity, fostering a culture of innovation and collaboration. The Senior Accountant role involves managing various accounting functions, assisting in the close process, creating new accounting processes, and ensuring compliance with US GAAP. The role requires a Bachelor's degree in Accounting, 35+ years of relevant experience, 12+ years of financial audit experience, working knowledge of US GAAP, intermediate Excel skills, Sage Intacct experience, and strong communication skills. The base salary range is $110,120k, with benefits including health insurance, remote work options, equity, a 401k, flexible time off, and paid parental leave. Branch is an award-winning company valuing diversity and equality.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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