Customer Success Manager Jobs in USA

295,429 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Senior Data Scientist

Company: Dropbox

Location: USA

Posted Feb 28, 2025

The text describes a unique opportunity for a Senior Data Scientist to join a new division at Dropbox, focusing on AI and ML. The role involves partnering with various teams, building data foundations, and driving data-informed decisions. The ideal candidate should have a quantitative background, extensive experience in data-driven analysis, and a proven track record of influencing business decisions. Proficiency in SQL, Python, and statistical analysis is required.

Solution Engineer

Company: Ottimate

Location: USA

Posted Feb 28, 2025

Ottimate is a company that automates accounts payables for fast-growing businesses. They offer a cloud-first approach for invoice management and payments, enabling remote work. The company values growth, customer focus, innovation, accountability, and communication. The Solution Engineer role involves bridging the gap between sales and technology, providing technical demonstrations, and contributing to sales presentations. The ideal candidate has deep product knowledge, excellent communication skills, and a strong technical background. Ottimate offers a competitive compensation package, flexible working hours, and a supportive company culture.

Social Media Manager

Company: Kraken

Location: USA

Posted Feb 28, 2025

Kraken, a mission-focused crypto company, is seeking a Social Media Manager with extensive experience in social and content strategy. The role involves creating engaging content for various platforms, identifying trends, and collaborating with cross-functional teams. The ideal candidate should have a deep understanding of the crypto industry, strong writing skills, and experience in managing social media platforms and external production partners.

Account Manager - SMB

Company: Syndigo

Location: USA

Posted Feb 28, 2025

The Syndigo Account Manager SMB role involves managing client relationships, creating strategies, and ensuring value delivery. The individual will work closely with clients, focusing on institution-wide engagement for renewals and growth. The role requires sales experience, strong interpersonal skills, and proficiency in using technology. Experience in SaaS, managed services, and analytics is beneficial. The position can be remote or hybrid, with a focus on data-driven decision making and problem-solving.

Staff Product Designer - New Products

Company: Webflow

Location: USA

Posted Feb 28, 2025

Webflow is seeking a Staff Product Designer for a new product offering. The role involves defining and shaping a new product area, working across teams to strategize, explore, validate, and build a solution. The ideal candidate will have a strong track record of launching user-centric products, operating at both strategic and tactical levels, and driving alignment across cross-functional teams. The role is remote-first, with tailored cash compensation based on geographic markets. The candidate will define design and launch sophisticated products, collaborate across pillars, present work to stakeholders, engage with customers, and elevate the craft of design at Webflow.

Leave Management Analyst

Company: Renaissance

Location: USA

Posted Feb 28, 2025

Renaissance is a global leader in preK12 education technology, offering solutions that help educators create personalized learning paths for students. The company values trust, collaboration, and employee advocacy. They are seeking a Leave Management Analyst with 5+ years of leave administration and benefits experience, and expert knowledge of LOA, ADA, and Workers Compensation Laws. The role involves optimizing leave processes, collaborating with various teams, and ensuring compliance with relevant laws. Renaissance offers competitive benefits, including health benefits, 401k, paid time off, and tuition reimbursement.

Sr. Front End Engineer

Company: ScienceLogic

Location: USA

Posted Feb 28, 2025

ScienceLogic is seeking a FrontEnd React with TypeScript developer to join their team. The role involves building intuitive user interfaces for their AI operations solution, collaborating with UX designers and backend teams, and maintaining the product backlog. The ideal candidate should have 5+ years of experience in web application development, 3+ years with React, Angular, TypeScript, and Style Components, and be passionate about delivering high-quality production-ready code. Benefits include a remote-first culture, comprehensive health plans, 401k, flexible PTO, and opportunities for professional growth.

Social Media Manager

Company: Impossible Foods

Location: USA

Posted Feb 28, 2025

Impossible Foods is seeking a Social Media Manager to create and execute a strategy that drives brand awareness, engagement, and growth. The role involves content creation, influencer marketing, community engagement, performance analysis, trend monitoring, collaboration, paid social campaigns, and brand advocacy. The ideal candidate should have a bachelor's degree, 5-7 years of experience in social media management, a proven track record of growing social media presence, influencer marketing experience, strong copywriting and design skills, experience with social media scheduling tools and analytics platforms, and excellent organizational and communication skills. The position offers a base salary range of $111,000 - $155,000 a year, equity, benefits, and a bonus for sales incentive plan roles. Impossible Foods is an equal opportunity employer.

Engineering Manager

Company: Lattice

Location: USA

Posted Feb 28, 2025

Lattice's Engineering team is dedicated to improving their product and craft using a modern tech stack. They prioritize maintainable, robust, and performant code, and collaborate closely with designers and product managers. The Engineering Manager role involves enhancing and integrating Goals Engagement and Manager Tools products with the new HRIS suite, aligning technical work with organizational goals, and fostering a culture of collaboration, innovation, and growth. The ideal candidate has 2+ years of experience managing software engineers, a proven track record of inspiring and developing high-performing teams, and exceptional communication skills. They should be comfortable with ambiguity, have a strong commitment to Lattice's mission and values, and preferably have experience with Nodejs, React, Flow, GraphQL, Postgres, and AWS.

Senior Manager - Customer Success

Company: Contentsquare

Location: USA

Posted Feb 28, 2025

The job posting is for a Senior Manager of Customer Success position in California. The role involves leading a team of Customer Success Managers (CSMs), hiring and developing high-performing CSMs, managing a high-value book of business, and driving renewals and expansion. The ideal candidate should have strong people leadership skills, experience in managing complex customer relationships, and the ability to proactively identify and mitigate risks. The role also requires close collaboration with Sales and other internal teams, and experience in martech analytics or a technical product is a plus. The compensation range is $150,000 to $170,000 per year, plus bonus or commission.

Chief of Staff

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel is a leading provider of high-quality early education, trusted by millions of educators and families. The company is seeking a Chief of Staff to join its leadership team, with a focus on driving performance and execution across the company. The role involves owning key executive meetings, driving meeting effectiveness, and working on strategic projects aligned with the CEO's priorities. The ideal candidate should have 7+ years of experience in top-tier management consulting, banking, or high-growth tech environments, with strong critical thinking, analytical, and communication skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.

Regulatory Counsel

Company: hims & hers

Location: USA

Posted Feb 28, 2025

Hims & Hers is seeking a Regulatory Counsel with 4+ years of healthcare regulatory experience, particularly in telehealth compliance, digital health, and state/federal laws. The role involves advising cross-functional teams on healthcare regulatory issues, supporting customer experience, and providing creative solution-focused advice. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and more.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages