Customer Success Manager Jobs in USA

295,429 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Director, Partner Enablement - IAM/IGA

Company: Saviynt

Location: USA

Posted Jan 24, 2025

Saviynt is seeking a Director of Partner Enablement with extensive experience in Identity Management and Governance products. The role involves gathering partner feedback, driving strategic initiatives, and managing partner performance. The ideal candidate will have a Bachelor's equivalent in Engineering, 10+ years of industry experience, and strong communication skills. Saviynt offers a competitive rewards package and a dynamic work environment.

Associate Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 24, 2025

Perforce is seeking an Associate Account Executive for the Delphix sales team, based on the West coast. This entry-level role involves learning sales principles, customer acquisition, retention, and administrative tasks. The ideal candidate should have basic CRM software knowledge, strong communication skills, proficiency in Microsoft Office, and 0-2 years of sales experience. The base pay range is $65,000 - $75,000 USD, with eligibility for a Sales Commission Plan.

Solutions Architect (Managed Services)

Company: phData

Location: USA

Posted Jan 24, 2025

The job posting describes a key role in a Managed Services team, responsible for building and managing data platforms. The role involves operating and managing modern data platforms, providing architectural guidance, and offering thought leadership. The ideal candidate should have strong SQL skills, experience with cloud-native data technologies, and production support experience in large enterprise environments. Preferred experience includes database administration certifications, experience with various data storage and integration technologies, and expertise in workflow management and orchestration. The company offers a remote-first work environment, a collaborative culture, competitive compensation, and opportunities for professional development.

Software Engineer III - Practice Management

Company: Nextech

Location: USA

Posted Jan 24, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous bonuses, and comprehensive benefits. They are committed to diversity and equal opportunity employment. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite, working in a SCRUM environment, and collaborating with cross-functional teams. The ideal candidate has solid knowledge of C, Angular, and MS SQL, with a minimum of 7+ years of industry experience and experience with CICD, Azure DevOps, and SaaS products. Nextech operates as a remote work organization with a generous total rewards package, including a 401k with employer match, flexible time off, and a wellness program.

Principal UX Researcher

Company: HubSpot

Location: USA

Posted Jan 24, 2025

HubSpot is seeking a Principal UX Researcher with extensive experience in quantitative methods and survey design. The role involves developing and implementing a strategy for measuring customer sentiment, designing and conducting research studies, analyzing data, and communicating insights to stakeholders. The ideal candidate will have deep methodological expertise, strong analytical skills, excellent communication abilities, and a growth mindset.

Partnerships Executive (Sales Channels)

Company: Incode Technologies

Location: USA

Posted Jan 24, 2025

Incode Workforce is seeking a Channel Partnerships Manager to expand their reach through strategic partnerships. The role involves identifying and onboarding high-impact IAM and cybersecurity resellers, designing incentive programs, enabling partners, and driving revenue growth. The ideal candidate should have 5+ years of experience in channel partnerships, business development, or sales in the IAM, cybersecurity, or SaaS industries. They should have a proven track record of driving revenue growth through third-party partnerships and experience designing partner enablement programs. Familiarity with enterprise IAM platforms is a plus. The role offers opportunities to make a significant impact in a high-growth company and work with proprietary AI and biometrics to solve real-world challenges in fraud prevention and authentication.

Principal Product Marketing Manager

Company: GitLab

Location: USA

Posted Jan 24, 2025

The role of a Principal Product Marketing Manager for GitLab AI solutions involves working closely with various teams to grow the company's market footprint. The individual will be responsible for delivering compelling messaging and differentiation, crafting persona-specific content, and coaching demand generation and revenue plays. They will also serve as the voice of the customer and industry, driving the go-to-market strategy and launch plans. The ideal candidate should have 10+ years of experience in product marketing, product management, or related fields, with a strong emphasis on B2B environments. They should possess exceptional communication skills, project management capabilities, and an in-depth understanding of developers' needs and preferences.

Account Executive - eCommerce

Company: Keboola

Location: USA

Posted Jan 24, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join its US-based GTM team. The role involves managing the full sales cycle, engaging eCommerce and retail brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS sales environment, with a background in eCommerce or digital retail. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The role is primarily remote with frequent domestic travel and occasional international travel to Prague.

Staff Engineer - Distributed Systems

Company: Stripe

Location: USA

Posted Jan 24, 2025

Stripe is seeking an experienced distributed systems engineer to design, build, and test end-to-end reliability infrastructure. The role involves collaborating with various teams, mentoring engineers, and ensuring Stripe can handle its biggest customers' needs. The ideal candidate should have 9+ years of engineering experience, hands-on experience in large-scale distributed systems, and a proven track record of leading initiatives across teams.

Demo Platform Engineer

Company: Twilio

Location: USA

Posted Jan 24, 2025

Twilio is seeking a Demo Platform Engineer to consolidate the demo platform across Comms and Segment for the first time. The role involves creating, maintaining, and designing the full-stack demo environment, including frontend and backend code. The engineer will partner with Enterprise Architects and report to the Senior Manager of Demo Platform Engineering. Key responsibilities include building comprehensive use case demos, ensuring technical accuracy and reliability of demo environments, developing visually appealing interactive demo environments, staying updated with product enhancements, and gathering feedback for continuous improvement. Required qualifications include 3+ years of software development experience, strong understanding of RESTful APIs, web frameworks, and SaaS platforms, experience with JavaScript, Node, and React, and creative problem-solving skills. Familiarity with cloud computing, CPaaS API space, and NextJS is a plus. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, WA, or DC. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and retirement savings program.

Account Executive - Supply Chain and Logistics

Company: Keboola

Location: USA

Posted Jan 24, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging with top transportation and logistics brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS environment, industry expertise in supply chain, transportation, or logistics, and strong technical aptitude. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The role is primarily remote with frequent domestic travel and occasional international travel to Prague.

Technology Enablement – OneStream Architect

Company: Riveron

Location: USA

Posted Jan 24, 2025

Riveron is seeking Senior Solution Architects with a proven background in OneStream platform implementation. The role involves collaborating with the team to develop efficient solutions, leading implementation methodologies, and mentoring team members. The ideal candidate should have a deep understanding of corporate finance, strong technical skills, and the ability to work in dynamic environments. Riveron values collaboration, diversity, and client-centric approach, offering growth opportunities and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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