Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Senior Content Marketing Manager

Company: User Interviews

Location: USA

Posted Jan 21, 2025

User Interviews is a fully remote team that values a strong remote culture, continuous improvement, and customer-centricity. They are seeking an experienced Senior Content Marketing Manager to join their growing marketing team. The ideal candidate should have a strong background in B2B SaaS content marketing, UX product design, and user research. The role involves creating and publishing regular content, consulting with user research experts, and growing the content marketing program. Benefits include a competitive salary, equity options, comprehensive health coverage, and flexible work arrangements.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Jan 20, 2025

Johnson Controls is seeking an Inside Sales Associate to provide sales support, including quotations, order write-ups, and customer service. The ideal candidate will have a degree in mechanical, electrical, or chemical engineering, and at least one year of sales support experience. Proficiency in Microsoft Suite and Salesforce is preferred. The role involves working with MampM Carnot Refrigeration Systems and supporting a winning team that enables employees to build their best future.

Finance Manager II

Company: Pinterest

Location: USA

Posted Jan 21, 2025

The job posting is for a Sales Finance Business Partnering Manager role, where the successful candidate will act as the miniCFO for sales divisions, drive goal-setting, revenue insights, and performance management, and partner with sales leaders to improve PampL. The role involves translating complex data into actionable insights, identifying trends, and consulting on strategic business decisions. The ideal candidate should have a Bachelor's degree in a relevant field or 7+ years of experience in sales finance, investment banking, consulting, or a related quantitative field. They should be well-experienced in providing strategic advice to senior sales leaders, have exceptional spreadsheet skills, and be able to multitask and deliver against timelines.

IAM Technical Architect - Professional Services

Company: Saviynt

Location: USA

Posted Jan 21, 2025

Saviynt is seeking an IAM Architect to design, deploy, configure, and implement its leading Identity Governance IGA solution. The role involves advising customers, analyzing business requirements, driving customer health, engaging with client architects, conducting research, resolving technical issues, providing technical oversight, training talent, and ensuring high-quality product delivery. Qualifications include a Bachelor's degree in Engineering, 7+ years of industry experience in Identity Management and Governance products, and strong technical skills. Saviynt offers a positive work environment with growth opportunities, competitive benefits, and a focus on security and privacy.

Staff Software Engineer

Company: FreeWill

Location: USA

Posted Jan 21, 2025

FreeWill is seeking an experienced Staff Software Engineer to join their mission-driven team. The role involves defining the architectural direction of engineering efforts, leading projects, mentoring engineers, and staying updated with modern web tooling. The company offers a competitive salary, stock options, and comprehensive benefits. The hiring process includes a recruiter screen, hiring manager interview, coding screen, and super day interviews. FreeWill values diversity and is committed to creating an inclusive workplace.

Java AWS Full Stack Developer

Company: CGI Group, Inc.

Location: USA

Posted Jan 20, 2025

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Brand Partnerships Manager

Company: Eventbrite, Inc.

Location: USA

Posted Jan 21, 2025

Eventbrite is seeking a motivated Brand Partnerships Manager to grow their enterprise and brand partnerships business. The ideal candidate should have 3+ years of experience in enterprise sales, brand partnerships, or sponsorship sales with a proven track record of hitting and exceeding revenue goals. They should possess strong relationship management skills, excellent communication and presentation skills, and be a strategic thinker with a passion for live events. The role involves driving new business, developing and maintaining relationships with key enterprise accounts, creating customized brand partnership packages, and identifying new partnership opportunities. Eventbrite offers a competitive compensation package and a supportive, dynamic team environment.

Sr. Internal Audit Manager

Company: Johnson Controls

Location: USA

Posted Jan 20, 2025

The job posting is for a Senior Internal Audit Manager position. The role involves planning, supervising, and executing field audits, co-leading the SOX PMO, evaluating internal controls, and managing specific internal projects. The ideal candidate should have a degree in Accounting or a related field, advanced degrees in business and management, and professional certifications such as CPA, CIA, CMA, or CISA. Minimum 8 years of auditing experience is required, with progressive levels of responsibility in public accounting or industry. Experience auditing in other countries, particularly in Europe, Latin America, and Asia Pacific, is desirable.

Data Governance Architect

Company: phData

Location: USA

Posted Jan 21, 2025

The Principal Solutions Architect plays a crucial role in driving delivery excellence and ensuring customer success. This role involves managing multiple work streams, building executive relationships, and guiding clients through complex data challenges. The ideal candidate should have 8+ years of experience as a hands-on Data Governance Leader, with a proven track record in leading and managing teams. They should be adept at making technical recommendations tied to business outcomes and have expertise in various Data Governance technologies. The role requires strong client-facing communication skills and the ability to guide on technology rationalization decisions. phData offers a remote-first work environment, collaborative culture, competitive compensation, and opportunities for professional development.

Sr. Engagement Manager

Company: ScienceLogic

Location: USA

Posted Jan 21, 2025

ScienceLogic is a company leading the charge towards autonomous enterprises, utilizing automation and generative AI to revolutionize IT operations. They aim to accelerate digital transformation, unlocking innovation, efficiency, and scalability for businesses. The Customer Experience team, composed of highly intelligent engineers and engagement managers, delivers cutting-edge technology solutions for hybrid cloud network monitoring. As a Senior Engagement Manager, you will manage key internal and external initiatives, implement new projects, and provide weekly/monthly/quarterly updates to customers and internal executive teams. The role requires a bachelor's degree in computer science/engineering, proven experience in managing enterprise-level network management or application performance products, and strong project management skills. Benefits include a remote-first culture, comprehensive medical plans, 401k plan, flexible paid time off, and more.

Director of Product - Web Experience

Company: Dropbox

Location: USA

Posted Jan 21, 2025

The Director of Product for Dropbox's Web platform will drive the evolution of Dropbox.com, focusing on a customer-centric approach. This role involves defining the vision and strategy for the web experience, aligning with business objectives and user needs. Key responsibilities include championing a customer-first mindset, leading web roadmap development, collaborating cross-functionally, optimizing with data, aligning with marketing strategies, leading a high-performing team, and communicating with stakeholders. The ideal candidate should have 10+ years of product management experience, deep web expertise, leadership skills, analytical acumen, a user-centric mindset, collaboration skills, and strong communication abilities.

Director - Content

Company: Black & White Zebra

Location: USA

Posted Jan 21, 2025

Black and White Zebra, a rapidly growing independent media tech company, is seeking a Director of Content to lead their Organic Growth Team. The ideal candidate will have 7+ years of experience leading and mentoring large content teams, with a proven track record in content management and organic growth strategies. They should possess a deep understanding of SEO and content performance, and be adept at data-driven decision-making. The role involves delivering high-performing organic content, maintaining and maximizing content performance, and leading and coaching a high-performing team. Success will be measured by team output, organic traffic, and ad revenue. The position offers a competitive salary range of $150000 to $200000 CAD, and is available as a 100% remote or hybrid role based in Vancouver, Canada.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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