Customer Success Manager Jobs in USA
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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.
Product Design Manager - Consumer Experiences
Company: Plaid
Location: USA
Posted Jan 20, 2025
Plaid, a company dedicated to improving financial interactions, is seeking a seasoned product design manager with 8+ years of experience and 3+ years of management. The role involves leading a team of designers, managing product strategy, and collaborating with cross-functional teams. Plaid, founded in 2013, is a global leader in financial services, covering 12,000 financial institutions across the US, Canada, UK, and Europe. The company is committed to diversity and equal opportunity, offering a comprehensive benefit plan and competitive salary between $162,000 and $274,320 per year.
Engineering Manager - AI
Company: Lattice
Location: USA
Posted Jan 20, 2025
Lattice's Engineering team is dedicated to building cutting-edge AI solutions, emphasizing collaboration, innovation, and technical growth. The role of a Manager involves translating company strategy into actionable goals, managing a team of engineers, driving business decisions, and leading the design and development of AI solutions. The ideal candidate should have 8+ years of software engineering experience, proven ability to inspire and develop high-performing teams, and hands-on experience with AIML solutions, particularly LLMs. Proficiency in Python, AIML frameworks, cloud platforms, and AIOps tools is required. The estimated annual salary is between $187,500 and $234,500, with additional benefits including medical, dental, vision insurance, life AD&D and disability insurance, and more.
Moderator - Social Media
Company: hims & hers
Location: USA
Posted Jan 20, 2025
Hims & Hers is seeking a detail-oriented Social Media Moderator to join their Content Team. The role involves monitoring and moderating comments and messages across social media platforms, engaging with the audience, and collaborating with marketing and customer support teams. The ideal candidate should have 13 years of experience in social media moderation, community management, or customer service, strong communication skills, and a proactive approach to problem-solving. Benefits include competitive salary, unlimited PTO, comprehensive health benefits, and employee discounts.
Senior Manager - Talent Management
Company: GitLab
Location: USA
Posted Jan 20, 2025
GitLab is seeking a Senior Manager of Talent Management to lead enterprise-wide performance and talent processes. The role involves driving performance excellence and talent strategy, shaping organizational growth and infrastructure, building strategic partnerships, and collaborating with various teams. The ideal candidate should have a proven track record in designing and implementing talent management programs, experience in performance management and succession planning, and strong analytical skills. The role reports to the Director of Talent Management & Development and offers benefits such as a flexible work environment, team member resource groups, equity compensation, and growth and development opportunities.
Director - Marketing Communications
Company: Myriad360
Location: USA
Posted Jan 20, 2025
The company is seeking a dynamic and innovative Marketing Communications Director to craft compelling narratives, drive brand strategy, and elevate market presence. The ideal candidate should be a creative storyteller with a passion for transforming complex ideas into engaging communications. The role involves developing and executing comprehensive marketing communications strategies, leading storytelling initiatives, coordinating sales enablement programs, designing high-quality marketing collateral, and overseeing content creation across multiple channels. The candidate should have a Bachelor's degree in Marketing Communications, Journalism, or a related field, with 10+ years of progressive experience in marketing communications, preferably in technology or B2B sectors. Exceptional verbal and written communication skills, strategic thinking, creative problem-solving, strong project management, and a data-driven approach to marketing are required. The company values empathy, big-picture thinking, clear expectations, and continuous learning.
Senior Benefits Operations Manager
Company: Cribl
Location: USA
Posted Jan 20, 2025
Cribl is seeking a dynamic and tech-forward individual to lead the vision, strategy, and implementation of the company's benefits programs. The role involves enhancing systems architecture, improving automations, and delivering human-centric processes to create a frictionless employee experience. The successful candidate will collaborate closely with various internal and external teams, including the US-based benefits broker team, carriers, contingent workforce, and multiple internal teams. Key responsibilities include leading the transition to new benefits administration technology, providing thought leadership for the globalized People strategy, and driving excellence in performance and vendor accountability. The role requires extensive subject matter expertise in US Benefits policy, technology administration, compliance, and process experience, as well as strong communication, project management, and data analysis skills.
Senior Business Analyst
Company: Insomniac Design
Location: USA
Posted Jan 20, 2025
Insomniac Design, a global digital agency, is seeking a Senior Business Analyst. The role involves leading product requirements gathering, documentation, and validation. The candidate will collaborate with clients, stakeholders, and internal teams, and will be responsible for creating Business Requirements Specifications, User Stories, and Acceptance Criteria. The ideal candidate should have 5+ years of experience in a client-facing digital agency environment, expertise in leading discussions, and proficiency in digital development tools. Insomniac Design is committed to fostering a diverse, inclusive, and equitable workplace.
Senior Product Marketing Manager - Application Security & Compliance
Company: GitLab
Location: USA
Posted Jan 20, 2025
The role of a Senior Product Marketing Manager for Application Security & Compliance at GitLab involves working closely with various teams to grow the company's footprint, focusing on organizations with strict regulatory and compliance requirements. The individual will be a key contributor to the Product Marketing Team, driving the pitch, revenue plays, proof points, and go-to-market plan for this critical customer segment. They will act as a subject matter expert on all things compliance-related, working closely with Platform PMMs and other subject matter experts. Key responsibilities include delivering pitch messaging, positioning, and content; conducting research on customer pain points, market trends, and competitive alternatives; coaching demand gen and revenue plays; owning the proof, voice of the customer, and voice of the industry; driving the go-to-market strategy; and developing customer segmentation, buyer personas, and target audiences. The ideal candidate will have 5+ years of Product Marketing experience in B2B SaaS with a focus on Compliance, Security, or related domains, a proven track record of developing and executing go-to-market strategies for technical products, strong ability to simplify complex technical concepts, experience working with key personas, exceptional written and verbal communication skills, and familiarity with compliance frameworks.
People Tech Analyst
Company: StackAdapt
Location: USA
Posted Jan 20, 2025
StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced People Tech professional to support HR technology operations, ensuring HR systems and tools align with business objectives and enhance employee experience. The role involves collaboration with various departments, implementing and maintaining HR technology solutions, and driving efficiency, compliance, and innovation. StackAdapt is committed to employee wellbeing and offers a competitive salary, 401K matching, comprehensive benefits, work from home reimbursements, and a supportive culture.
Revenue Platform Manager
Company: Octopus Deploy
Location: USA
Posted Jan 20, 2025
Octopus Deploy, a leading Continuous Delivery solution provider, is seeking a hands-on, technically adept manager to oversee their Revenue Platform Team. The role involves leading a small team, managing the flow of work, fostering a culture of collaboration, and optimizing key revenue systems like Salesforce and Zuora. The successful candidate will work closely with cross-functional teams, collaborate with stakeholders, and report directly to the Director of Revenue Operations. The position requires 5+ years of experience in Revenue Operations, Sales Operations, or a related field, with at least 2 years in a leadership or management role. Deep experience with Salesforce and other key revenue systems, project management, people management, problem-solving, communication, process optimization, and collaboration skills are essential. The compensation for this role is Level 4 Maturing $135,000 USD + stock options or Performing $150,000 USD + stock options, with benefits including annual leave, health care, and 401K matching.
Account Executive - Named Enterprise
Company: Plaid
Location: USA
Posted Jan 20, 2025
Plaid, a financial technology company founded in 2013, is dedicated to improving how people interact with their finances. They provide tools and experiences for developers to create their own financial products, powering services used by millions. Plaid's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. The company is seeking a Sales team member with 10+ years of quota-carrying experience to generate new enterprise deals and build relationships with large companies in the Western US. The role involves understanding Plaid's business value, winning as a team, and selling to both business and technical buyers. Plaid is committed to diversity and equal opportunity employment.
Academic Support Advisor I (Evening/weekend)
Company: Adtalem Global Education
Location: USA
Posted Jan 20, 2025
Chamberlain University, an Adtalem Global Education institution, is dedicated to raising the standard of nursing and healthcare education. It is the largest school of nursing in the US and the leading grantor of BSN degrees to underrepresented minority students. The university aims to address the national nursing shortage through innovative programs. The Academic Support Advisor I role is crucial in promoting student success through accurate and responsive advisement in academics, registration, persistence, and the student experience. The role involves assisting students with course registration, advocating for their advising needs, advising on university policies, and monitoring students to identify at-risk scenarios. The position requires a bachelor's degree, 1+ year of higher education experience, and excellent customer service skills.