Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Revenue Ops Analyst

Company: Runway

Location: USA

Posted Jan 08, 2025

The company is seeking a Revenue Operations Analyst with a blend of technical and analytical skills. The role involves CRM system management, data analysis, reporting, and ensuring financial integrity. The ideal candidate should have experience in sales operations, billing, and Salesforce administration. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. The salary range is $110,000 - $140,000.

Business Development Representative

Company: Avive

Location: USA

Posted Jan 08, 2025

Avive Solutions Inc is a growth stage AED company with a connected response system, aiming to revolutionize out-of-hospital cardiac arrest response. They are seeking a full-time Business Development Representative with proven experience in lead generation, cold calling, and closing deals. The role involves identifying and prospecting new customers, setting up quality meetings, nurturing relationships, and closing deals. The company values a positive mindset, curiosity, and a strong sense of coachability.

Accounting Manager

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Accounting Manager. The role involves managing accounting functions, improving business performance, and fostering a culture of innovation. Key skills required include problem-solving, communication, time and project management, leadership, client relationship management, and innovative thinking. The company offers a remote working opportunity, career development programs, competitive salaries, and excellent benefits. The estimated salary range is $100,000 - $115,000 annually.

Staff - Machine Learning Engineer

Company: Twilio

Location: USA

Posted Jan 08, 2025

Twilio is seeking a Staff Machine Learning Engineer to join their Customer and Developer Experience Platform Team. The role involves leading the development of AI and ML solutions for Twilio's next-gen communications platform, designing and implementing scalable ML models, and exploring AI-driven personalization and predictive analytics. The ideal candidate should have 5+ years of hands-on experience in engineering, 2+ years in AIML systems, and expertise in NLP and conversational AI. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, healthcare, and a retirement savings program.

Scaled Customer Success Manager

Company: Red Canary

Location: USA

Posted Jan 08, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are seeking a proactive and customer-focused Scaled Customer Success Manager to help customers optimize their use of the Red Canary portal, ensure successful product adoption, and provide exceptional support. The role involves managing incoming requests, troubleshooting issues, offering guidance, conducting proactive outreach, and empowering customers with knowledge. The base salary for this role is $75040 - $80000 per year, with total estimated on-target earnings of $93800 - $100000. Red Canary fosters a culture of authenticity and offers a rich benefits program to its full-time team members.

Principal Designer

Company: Paula's Choice Skincare

Location: USA

Posted Jan 08, 2025

Paulas Choice is seeking a Principal Designer with 5+ years of experience in graphic design and production, particularly in the cosmetics or skincare field. The role involves leading design efforts, collaborating with cross-functional teams, and overseeing asset development. The ideal candidate will have a strong portfolio, professional level experience in video creation, and excellent communication skills. The position offers a competitive salary range of $80,000 - $90,000 USD annually and is based in Seattle, with flexible hours and some travel requirements.

Senior Product Engineer

Company: Nova Talent

Location: USA

Posted Jan 08, 2025

Stealth Company, founded in 2022, offers a product to optimize and manage cloud data costs. With over 150 customers, the lean team prioritizes delivering value and improving developer experience. As a Senior Product Engineer, you'll identify problems, design features using Python, TypeScript, and React, engage with customers, and take end-to-end ownership of features. Success involves understanding customer problems, delivering high-quality products, and collaborating effectively. The company is fully remote, emphasizing work-life balance and in-person meetings twice a year.

Associate Product Manager

Company: eClinical Solutions

Location: USA

Posted Jan 08, 2025

eClinical Solutions is a life sciences organization that helps accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. The company is seeking an Associate Product Manager with 13 years of professional experience in the life sciences technology industry, particularly in clinical trials. The ideal candidate should possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and technical proficiency with programming languages such as SAS, SQL, R, or Python. The role involves collaborating with cross-functional teams, participating in agile methodology meetings, and advocating for the end-user to ensure an exceptional user experience. eClinical Solutions is a people-first organization with an inclusive culture that values diversity and continuous improvement.

Senior Content Editor

Company: Apollo.io

Location: USA

Posted Jan 08, 2025

Apollo is hiring a Senior Content Editor to join their content marketing team. The role involves creating high-ranking content, building a contributor program, and optimizing content for SEO. The ideal candidate should have extensive experience as a writer, editor, or content creator, with at least 3 years in a relevant marketing role. They should also have a portfolio of extraordinary content, experience with marketing tools, and a track record of driving meaningful results. The role includes managing freelance writers, collaborating with growth and demand gen teams, and creating an editorial board of sales experts.

Service Center Specialist

Company: Sedgwick

Location: USA

Posted Jan 08, 2025

Sedgwick is a company that prioritizes caring for its employees, offering flexibility, meaningful work, and support for various needs. They value diversity and inclusion. The role of a Service Center Specialist involves assisting customer service representatives, tracking trends, investigating client feedback, and contributing to a quality service culture. The position requires strong customer service skills, excellent communication, organizational skills, and the ability to work in a team. The starting pay range is $1500 - $2400 USD hourly.

Senior Integration Partner Manager

Company: Deputy

Location: USA

Posted Jan 08, 2025

Deputy, a global SaaS workforce management company, is seeking a Senior Integration Partner Manager to develop, manage, and scale product partnerships, focusing on integrations. The role involves creating business cases for new integrations, managing longtail ISV partners, and serving as an internal advocate for partner and revenue teams. The ideal candidate will be located in the Pacific PT time zone and work closely with the Product Management Office. Deputy offers a competitive salary range of $95,000 to $101,370, along with comprehensive employee perks such as company share options, a 401k plan, health benefits, and a flexible remote-first work policy.

Senior Accountant

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Senior Accountant. The ideal candidate will have problem-solving skills, strong communication, project management, client relationship management, and innovative thinking. They should thrive in a fast-paced environment, adapt quickly to new situations, and balance clients across various industries. The company offers a fully remote workforce, career development programs, competitive salaries, and excellent benefits. The estimated salary range is $80000 - $90000 annually.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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