Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Project Manager

Company: Press Ganey

Location: USA

Posted Dec 29, 2024

PG Forsta is a leading experience measurement data analytics and insights provider for complex industries, with a focus on healthcare and various other sectors. They aim to improve human experiences at the heart of businesses by combining technology, data, and expertise. The company values collaboration, continuous improvement, and learning. The ERP Project Manager role involves managing Workday ERP projects, collaborating with cross-functional teams, and ensuring data integrity and security. PG Forsta is committed to diversity, inclusion, and a fair employment practice.

Senior Accountant- Client Services Manager

Company: Togetherwork

Location: USA

Posted Dec 28, 2024

The job summary is for a full-time Accountant Client Services Manager position at Togetherwork, a company that provides integrated software and financial solutions to various communities and organizations. The role involves managing clients' general ledger, budget entry, expense tracking, and 1099 preparation. The ideal candidate should have a Bachelor's degree in Accounting, over 10 years of experience, and proficiency in Excel, O365, and QuickBooks. The company values diversity and inclusion and offers a comprehensive employee benefits program.

Content Writer

Company: Quiltsoftware

Location: USA

Posted Dec 29, 2024

Quilt Software is a company that helps local businesses compete with big retailers by providing industry-specific software solutions. They have helped over 14,000 shops make over $2 billion in sales. The company is looking for a Content Writer to write compelling copy across all marketing channels, edit and proofread copy, use data-driven marketing, and collaborate with other departments.

Program Manager

Company: Wing

Location: USA

Posted Dec 28, 2024

Wing is a drone delivery company offering a sustainable solution for last-mile logistics. They aim to expand with customers and land ambitious deployments by leading complex programs and projects, partnering with Fortune 500 enterprises, and managing GTM strategies. They are looking for a Program Manager to support their expansion and GTM strategy.

Senior Director, Growth Solutions

Company: Unlockhealth

Location: USA

Posted Dec 28, 2024

Unlock Health is seeking a senior sales executive with a strong background in selling performance marketing and paid digital solutions to hospitals and health systems in the US. The ideal candidate will have a proven track record in selling digital advertising solutions and will be able to effectively communicate the value of these services to marketing executives and other decision-makers. The position is a full-time remote work-from-home opportunity with travel expected. The salary is commensurate with experience and must be based in the continental US.

Consumer Insights & Market Research Manager

Company: Monarchmoney

Location: USA

Posted Dec 28, 2024

Monarch is a fintech company that provides a product to manage financial life. They have seen rapid growth and positive user feedback. The company is well-funded and has a passionate team. They are looking for a Staff or Principal-level Researcher to join their team.

UX Researcher

Company: AuditBoard

Location: USA

Posted Dec 29, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform, used by over 50 of the Fortune 500, including 7 of the Fortune 10. They are looking for a User Experience Researcher to bridge real-world business challenges with intuitive user experience. The role involves conducting independent research, collecting and analyzing user behavior, and influencing product strategy and roadmap. The company offers growth opportunities in a fast-scaling business with remote and hybrid work options.

Staff Algorithm Test Engineer

Company: Oura

Location: USA

Posted Dec 28, 2024

Oura is seeking an experienced Algorithm Test Engineer to join their team in a remote US role. The company values quality assurance and offers competitive salaries, health benefits, and a supportive work environment. The role involves ensuring algorithm accuracy, efficiency, and robustness, as well as collaborating with cross-functional teams.

Revenue Operations Analyst

Company: Fathom.video

Location: USA

Posted Dec 28, 2024

Fathom is a high-growth startup that has been recognized as the highest satisfaction product of 2024 on G2. They are looking for an analyst to join their RevOps team to help shape how they collect, organize, and analyze data to empower decision-makers across the business. The role involves collaborating with cross-functional teams, using statistical and analytical techniques, building BI reports and dashboards, and automating data processing.

Senior Manager of Professional Services

Company: Ottimate

Location: USA

Posted Dec 28, 2024

The Senior Manager of Professional Services will play a critical role in building and leading the Professional Services team, focusing on ensuring the successful scoping, deployment, and management of complex customer projects. The successful candidate is a strategic thinker, strong leader, and can scale the team to meet the growing business needs. They have excellent customer relationship management skills.

Principal Product Manager, District and Admin Experience

Company: Khan Academy

Location: USA

Posted Dec 28, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. They are looking for a Principal Product Manager to deliver engaging and efficacious K14 learning solutions for schools and districts, with a focus on managing product capabilities that help scale Khan Academy for Districts and address the needs of district administrators. The role requires establishing the end-to-end vision and product strategy, collaborating cross-functionally on delivery, and working in collaboration with other PMs to ensure that District needs are addressed across various product teams and alignment of user experience across district admins, teachers, and learners.

Patient Support Center Lead

Company: Knownwell

Location: USA

Posted Dec 28, 2024

Knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling, and behavioral health services. They have recently secured Series A funding from Andreessen Horowitz. They are looking for an ambitious Patient Experience Operations Manager to join their team and help optimize contact center efficiency, ensure a seamless patient experience, and build scalable systems and tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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