Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Director, Commercial Planning

Company: OLIPOP

Location: USA

Posted Dec 27, 2024

Olipop is a startup offering a delicious, affordable tonic made with prebiotics, botanicals, and natural plant fiber to support digestive health. They are committed to providing an alternative to soda and delivering leading-edge health benefits to mainstream consumers. The company values personal development, diversity, and inclusion. They are seeking a Director of Commercial Planning to drive their commercial strategy and planning process.

Senior Project Manager

Company: J.D. Power

Location: USA

Posted Dec 28, 2024

The Senior Project Manager role at JD Power is a remote position with a high level of responsibility. The candidate will be expected to manage data and analytics projects, collaborate with technical teams, develop project plans, and ensure project delivery on time and within budget. The role requires strong leadership, problem-solving, and communication skills.

DevOps Principal Engineer

Company: Paxful

Location: USA

Posted Dec 27, 2024

Paxful is a global marketplace connecting over 14 million users across 140+ countries for safe and reliable access to the global economy through cryptocurrencies. They offer a borderless peer-to-peer payment network with over 500 payment methods. The DevOps Principal Engineer role involves overseeing the strategy, architecture, and operations of Paxful's DevOps environment, ensuring scalability, uptime, and security for their cryptocurrency services.

Graphic Designer

Company: DataVisor

Location: USA

Posted Dec 28, 2024

DataVisor is a leading AI-powered fraud and risk platform that offers real-time detection and scalable solutions. They are recognized as an industry leader, adopted by Fortune 500 companies. The company is seeking a talented Graphic Designer to join their marketing team.

Finance Specialist

Company: TRAILS

Location: USA

Posted Dec 27, 2024

TRAILS is a rapidly growing school-based mental health solutions organization seeking a Finance Specialist to maintain financial health and stability. The role involves payroll validation, accounts receivable, and process improvement. The organization is committed to equity and diversity, and offers a comprehensive benefits package.

Digital Advertising & Content Designer

Company: Zaelab

Location: USA

Posted Dec 28, 2024

This is a job posting for a Part-time Digital Advertising and Content Designer at Zaelab, a digital advisory practice based in Westport CT and Kyiv Ukraine. The role involves creating compelling static video and GIF ads for paid media campaigns, designing UGC-style content, and collaborating with the Paid Media Manager to ensure creative aligns with campaign goals and drives performance. The ideal candidate should have 13 years of experience in graphic design with a focus on digital advertising or content creation, expertise in Adobe Creative Suite, and a strong sense of platform-native aesthetics.

Account Manager

Company: Fluxx

Location: USA

Posted Dec 28, 2024

Fluxx is looking for a highly motivated Account Manager to join their Go To Market team. The role involves using sales and customer relationship skills to drive current customer delight and increase revenue through the upsell of Fluxx products. The successful candidate will make an impact by coming up with effective solutions, identifying and addressing customers' needs, and contributing to building profitable long-term relationships with customers to meet business objectives.

Senior Events Manager

Company: Ironcladhq

Location: USA

Posted Dec 27, 2024

Ironclad is a contract lifecycle management platform used by innovative companies like L'Oréal, Staples, and Mastercard. It helps accelerate contracting, maintain compliance, and turn contracts into operational business intelligence. Ironclad is a leader in the Forrester Wave for Contract Lifecycle Management and has been recognized as a Fortune Great Place to Work for four consecutive years. They are looking for a senior event strategy role to plan, organize, and execute in-person events focused on their roadshow and tier-1 events.

Healthcare Data Analyst

Company: Vatica Health

Location: USA

Posted Dec 28, 2024

The Healthcare Data Analyst role at Vatica Health involves supporting the Growth team with corporate business engagement and development, focusing on provider value-based care priorities. Responsibilities include data analysis, presentation, and client solution design. The role requires experience in value-based care analytics, strong client relationships, and proficiency in data sets and tools like Microsoft Excel, PowerPoint, and Azure Power BI.

Director, Customer Experience

Company: Brightspeed

Location: USA

Posted Dec 28, 2024

Brightspeed is reimagining internet connections and customer experience in twenty states throughout the Midwest and South. They are looking for a Director Customer Experience to lead design and execution of customer experience initiatives across all channels, utilizing Voice of the Customer insights and customer journey analytics to minimize customer effort and maximize satisfaction.

Director, Strategic Accounts

Company: Abacus Insights

Location: USA

Posted Dec 27, 2024

Abacus Insights is a mission-driven technology company that provides a flexible, efficient, and secure platform for organizing and exchanging healthcare data from various sources and formats. They aim to uncover differentiated insights and improve health outcomes while lowering costs. With deep expertise in cloud-enabled technologies and the healthcare industry, they have built an innovative data integration and management platform. Abacus has raised over $81 million from leading VC firms and is growing quickly, seeking a Director Strategic Accounts DSA to drive revenue growth within their existing customer portfolio.

Project Manager

Company: Crowd Favorite

Location: USA

Posted Dec 27, 2024

Crowd Favorite is a digital agency specializing in enterprise-grade digital strategy and elite Open Source development. They focus on understanding their clients' businesses and connecting financial and operational obstacles to world-class digital strategy, web development, and digital support services. The company values creating a rewarding workplace with ongoing commitment to empower employees to solve challenges, seize opportunities, and build a career they love. The Project Manager role involves leading and managing projects, client communication, strategic project leadership, resource planning, risk management, scope documentation control, team collaboration, quality assurance, sales and marketing support, documentation and asset management, and performance monitoring.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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