Customer Success Manager Jobs in USA

295,534 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Web Analytics & Optimization Lead

Company: BHG

Location: USA

Posted Dec 17, 2024

The Web Analytics and Optimization Lead will play a crucial role in shaping the web marketing strategy by leveraging data-driven insights to optimize web performance and enhance user engagement. The ideal candidate will possess a strong understanding of web analytics tools and techniques and the ability to present findings to stakeholders compellingly.

Application Support Engineer

Company: Gemini

Location: USA

Posted Dec 17, 2024

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. They offer a wide range of crypto products and services for individuals and institutions in over 70 countries. Their mission is to unlock the next era of financial creative and personal freedom. They have a flexible hybrid work policy for employees in the US and believe it increases productivity through more in-person collaboration where possible. They are establishing themselves as the industry leading exchange for institutional trading of digital assets and are looking for a full-time Application Support Engineer to join their team.

Senior Big Data Hadoop ML Engineer (GCP)

Company: Rackspace

Location: USA

Posted Dec 17, 2024

Rackspace Technology is seeking a Senior Big Data Engineer with extensive experience in the Apache Hadoop ecosystem to work remotely in the US. The role involves developing scalable and robust code for large-scale batch processing systems, working in Java, and contributing to Machine Learning pipelines. The position requires excellent communication skills, problem-solving abilities, and proficiency in GCP for big data processing and storage. The anticipated starting pay range varies by state.

VP of Design & Creative

Company: podium81

Location: USA

Posted Dec 17, 2024

Podium is a company that aims to help local businesses thrive by providing a complete platform and AI-driven employees to convert leads into real paying customers. They have been recognized by industry leaders such as Forbes, Inc. 5000, and Fast Companies. They value a culture of hiring and developing exceptional talent and have operating principles that guide their daily behavior and decision-making. They are looking for a VP Design and Creative to drive the vision, strategy, and execution of their design and creative initiatives.

RPA Solution Technical Architect

Company: Bayada

Location: USA

Posted Dec 17, 2024

The Technical Architect Robotics Process Automation RPA with UiPath experience will play a pivotal role in designing and implementing end-to-end RPA solutions for BAYADA Home Health Care clients. The Technical Architect will lead the technical aspects of RPA projects, collaborate with cross-functional teams, and ensure seamless integration and successful implementation. Expertise in UiPath, software development life cycle, deployment methodologies, infrastructure, and API is critical for success.

Customer Support Specialist

Company: Abridge

Location: USA

Posted Dec 17, 2024

Abridge is a healthcare technology company that uses AI to transform patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. They are committed to delivering exceptional products and services, and are looking for a Customer Support Specialist to join their rapidly growing team.

Senior Manger - Strategic and Marketplace FP&A

Company: Upwork

Location: USA

Posted Dec 17, 2024

Upwork is a global work marketplace that serves businesses and individuals. They have done over $38 billion in work last year and are looking for a Senior Manager of Strategic and Marketplace FP&A to help with financial decisions. The role involves financial forecasting, modeling, and analysis, as well as leading a team.

Staff Software Engineer, AI Products

Company: Rad AI

Location: USA

Posted Dec 17, 2024

Rad AI, a healthcare AI company, has raised $80+ million in funding, closed on series B financing with Khosla Ventures, Gradient, Google's AI fund, and ARTIS. They have formed a partnership with Google to collaborate on generative AI for healthcare. Their AI is used by over 13% of radiology groups and healthcare systems, including Kaiser Permanente and HCA Healthcare. They are recognized as one of the most promising healthcare AI companies. They are looking for a Software Engineer to join their AI product team.

Technical Engineering Manager - Money Management

Company: The Motley Fool

Location: USA

Posted Dec 17, 2024

The Technical Engineering Manager for Money Management will play a pivotal role in driving the success of the Money Management business unit and its subdivisions through strategic use of technology. The role involves collaborating with stakeholders, developing a technical strategy, managing resources, ensuring regulatory compliance, and maintaining accurate records. The manager will also participate in product development, manage vendors, and oversee testing and quality assurance. The role requires fostering a culture of delivery, managing vendor relationships, coordinating with various Fool teams, providing updates to leadership, investigating opportunities for enhancement, conducting regular check-ins with direct reports, serving as a mentor, managing team resources, and driving professional development.

Senior Sales Engineer

Company: Natera

Location: USA

Posted Dec 17, 2024

The job posting is for a Senior Sales Engineer role at Natera, a global leader in cell-free DNA (cfDNA) testing. The role involves providing technical support to the sales team, acting as a technical resource for various activities, and collaborating with cross-functional teams to deliver tailored solutions. The ideal candidate should have a bachelor's degree in a technical discipline, at least 6 years of experience in technical presales roles, and strong problem-solving skills. The role requires excellent communication skills, both technical and non-technical, and proficiency in various programming languages and tools. The company offers competitive benefits, a diverse and inclusive workplace, and a commitment to changing the management of disease worldwide.

Machine Learning Engineer

Company: KoBold Metals

Location: USA

Posted Dec 17, 2024

KoBold is a leading independent mineral exploration company and technology developer, using AI models and novel sensors to guide exploration programs. They have proven their first discovery with less capital than the industry average and have a portfolio of over 60 projects for high-quality discoveries. The company is seeking a software engineering team member to build scalable ML systems for mineral exploration projects.

Customer Success Enablement Manager

Company: Glia

Location: USA

Posted Dec 17, 2024

Glia is seeking a CS Enablement Manager to create and administer onboarding programs for their post-sale organization and design ongoing training programs to drive customer adoption and retention of their technology. The ideal candidate should have experience in Customer Success organizations and enablement support, strong project management skills, and the ability to work cross-functionally. Glia offers stock options, a competitive salary, professional development support, and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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