Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Learning & Experience Program Manager

Company: Restaurant365

Location: USA

Posted Dec 13, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry, offering a cloud-based platform for accounting and backoffice operations. The company values empowering team members, continuous improvement, and creating high-impact experiences. The Program Manager Learning & Experience role involves designing and executing scalable people programs, driving employee growth, and fostering community engagement. The ideal candidate is a creative problem solver with experience in PMO, learning and development, performance management, or career development.

Support Engineer

Company: Entersekt

Location: USA

Posted Dec 13, 2024

The text describes a job posting for a Support Engineer at Entersekt, a company that provides mobile authentication, app security, and payments enablement technology. The role involves managing technical inquiries, troubleshooting complex issues, and working closely with clients and developers to provide exceptional client communications. The ideal candidate should have a problem-solving skill, a passion for technology, and excellent communication skills.

Senior Site Reliability Engineer

Company: Rubrik

Location: USA

Posted Dec 13, 2024

The text describes a role in Information Security at Rubrik, a company committed to diversity, equity, and inclusion. The role involves building and managing security solutions, managing security technologies, and ensuring data governance and sharing relationships with third parties. The position carries special Security and Privacy Responsibilities for protecting the US Federal Governments interests.

Staff Product Designer - Banking Experience

Company: Mercury

Location: USA

Posted Dec 13, 2024

George Nelson's Kirkpatrick House, designed in the 1950s, is a long-lasting piece that prioritizes livability over appearance. Mercury, a financial technology company, is looking for a staff product designer to help define and shape their core banking products. The role involves collaborating with cross-functional partners, working on improving the customer experience, and designing banking experiences that scale seamlessly.

Lead, QA Automation

Company: AssistRx

Location: USA

Posted Dec 13, 2024

The text describes a role for a QA Automation Engineer with extensive experience in test delivery, RESTful web services, and microservice architecture. The candidate should have strong communication skills, be a team player, and have experience in Atlassian tools like JIRA and Confluence. They should also have expert-level understanding of test automation frameworks and experience with API testing. The role requires building test frameworks, reviewing workflows, and leading a team. The company offers a supportive environment, competitive pay, and benefits.

Senior Product Manager - Accounting User Experience

Company: Mercury

Location: USA

Posted Dec 13, 2024

Mercury is a financial technology company that aims to create a new way for entrepreneurs to experience their business finances. The company is building a new accounting experience that will give business owners a clearer picture of their business health and help them collaborate seamlessly with their accountants for tax time. The role of a Senior Product Manager in Accounting User Experience is to guide the creation of a product that brings clarity and perspective to business owners without bogging them down in the technicalities of accounting. The product should make the complicated feel simple, the stressful feel manageable, and the mundane feel helpful. The role requires 5+ years of relevant product management experience in a growth stage technology company working directly with engineers and designers on user-facing products.

Senior Solutions Engineer

Company: Twilio

Location: USA

Posted Dec 13, 2024

Twilio is seeking a Senior Solutions Engineer to join their remote team. The role involves partnering with Account Executives to execute presales activities, becoming an expert in Segments products, leading technical evaluations with prospects, and acting as a trusted advisor to customers. The company values diverse experiences and encourages applicants with alternative experiences to apply. The role is remote and not eligible for hire in certain locations. Twilio offers competitive pay, generous time off, healthcare, and retirement savings.

Senior Recruiter

Company: GiveCampus

Location: USA

Posted Dec 13, 2024

GiveCampus is a leading fundraising platform for nonprofit educational institutions, trusted by over 1300 colleges, universities, and K12 schools. The company has received seed investment from Y Combinator and has achieved six consecutive years of profitability and positive cash flow. They have raised $50 million in 2022 to accelerate growth. GiveCampus supports social mobility initiatives and has been named to Y Combinators Top Companies list and the Inc 5000 list. They have facilitated over $6 billion in charitable giving and are looking for a Senior Recruiter to help grow their team and achieve greater impact.

Lead Customer Success Manager

Company: Clari

Location: USA

Posted Dec 13, 2024

Clari is seeking a passionate Principal Customer Success Manager to join their enterprise team. The role involves building strategic partnerships with enterprise customers, collaborating with other teams to set them up for success, and acting as a trusted strategic advisor to optimize revenue processes with Clari. The position is fully remote and offers competitive wages, benefits, and a supportive culture.

Senior Machine Learning Engineer

Company: General Motors

Location: USA

Posted Dec 13, 2024

The Senior ML Engineer will be responsible for building and scaling the LiftIQ Marketing Experimentation and Optimization Platform. They will collaborate with cross-functional teams and stakeholders to ensure business acceptance of models, metrics, visualization, and experiment performance. The role requires strong programming skills in Python, Spark, and expertise in Machine Learning Algorithms and Techniques. The candidate must have 5+ years of experience in full-stack software development, machine learning, data science, or quantitative insights. They should also have experience leading technical teams and managing stakeholders.

Product Lead - Districts & Schools

Company: ClassDojo

Location: USA

Posted Dec 13, 2024

ClassDojo is a powerful network for communication, with its flagship app being the number one communication app connecting K8 teachers, children, and families globally. The company aims to give every child on Earth an education they love by actively using its network in over 95 of US schools, reaching over 50 million children in 180 countries. ClassDojo is now using this network to provide the best learning experiences in the world, with a team of the most talented entrepreneurial and innovative teammates from around the world. The company is building a company where the most talented people want to work and is looking for a lead Product Manager to expand their beloved consumer products to offerings for K12 Districts and Schools, building an enterprise B2B business to match their consumer business.

Sr. Program Manager, Compounding

Company: Himshers

Location: USA

Posted Dec 13, 2024

Hims amp Hers Health Inc is a leading health and wellness platform on a mission to help the world feel great through better health. They are revolutionizing telehealth for providers and their patients alike, offering nonprescription products and access to highly personalized prescription solutions for various conditions. The role described is for project-based work as a Senior Program Manager Compounding, responsible for supporting all Hims amp Hers RX compounded drug product launches across the organization.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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