Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Paid Media Manager

Company: Rayneta

Location: USA

Posted Dec 12, 2024

Rayneta is a paid media agency based in Los Angeles that supports innovative companies in technology, commerce, and culture. They offer focused, data-driven media campaigns that deliver measurable results. The agency has a close-knit team with analytical precision and creative insight, staying ahead of industry trends. They manage campaigns within ad platforms like Meta Ads, LinkedIn Ads, Google Ads, and more. The role requires strategic planning, technical media buying, and client soft skills to drive growth and success for clients.

Project Manager Learning and Performance

Company: EVERSANA

Location: USA

Posted Dec 12, 2024

EVERSANA is a company that prides itself on being a certified Great Place to Work across the globe, with a mission to create a healthier world. They are a global team of over 7000 employees, serving more than 650 clients, including biotech startups and established pharmaceutical companies. Their products, services, and solutions help bring innovative therapies to market and support patients. They embrace diversity in backgrounds and experiences, and are committed to improving patient lives around the world. The Project Manager role involves leading company's ongoing projects, coordinating with cross-functional teams, submitting project deliverables, preparing status reports, and managing client satisfaction.

Staff Cloud Engineer

Company: Life360

Location: USA

Posted Dec 12, 2024

Life360 is a Remote First company with a mission to keep people close to the ones they love. They offer a range of services including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 77 million monthly active users across more than 170 countries. They are looking for a Staff Cloud Engineer to join their team and play a pivotal role in establishing several new teams in the EMEA region.

Sales Operations Analyst

Company: Springhealth

Location: USA

Posted Dec 12, 2024

Spring Health is a company with a mission to revolutionize mental healthcare by removing barriers and providing precision mental healthcare. They have partnerships with over 450 companies and have raised capital from prominent investors. The company is currently valued at $33 billion and is looking for a Sales Ops Analyst to create reports, deliver insights, and support the sales team.

Professional Services Consultant- Federal

Company: Cribl

Location: USA

Posted Dec 12, 2024

Cribl is seeking a Professional Services Consultant to help customers extract valuable data from discardable data and uncover more value from their Cribl journey. The role involves demonstrating technical leadership, leading complex customer engagements, and enhancing Cribl's learning ecosystem. The ideal candidate has at least 5 years of hands-on experience in technical consulting or big data analytics, extensive expertise in deploying and managing cloud environments, and proficiency in various big data analytics tools.

Onboarding Manager - Weekday Coverage

Company: Mercury

Location: USA

Posted Dec 12, 2024

Mercury, a financial technology company, is seeking an Onboarding Manager to join their team as they continue to scale. The role involves managing a team of specialists, creating efficient processes, and ensuring the team can adapt to a changing environment. The total rewards package includes base salary, equity, stock options, and benefits.

Senior Kafka Administrator

Company: Softheon

Location: USA

Posted Dec 12, 2024

The text describes a job posting for a Senior Kafka Administrator at Softheon. The ideal candidate will be responsible for managing and troubleshooting Kafka clusters, implementing industry best practices for disaster recovery, monitoring, and securing Kafka environments. The role requires high-level technical expertise in ensuring the stability, security, and efficiency of Kafka environments. The candidate will also collaborate with development teams to optimize Kafka's performance, maintainability, reliability, and scalability. The position offers a comprehensive benefits package, including base compensation up to $130,000, work-from-home options, excellent benefits, and more.

Senior Director, Data Science

Company: Dropbox

Location: USA

Posted Dec 12, 2024

This is a ground floor opportunity for a Senior Director of Data Science to lead a new division at Dropbox, build a data-informed culture, and have a significant impact on key business decisions. The role involves leading a team of top-tier data scientists, partnering with cross-functional leadership, and driving the future direction of the new initiative.

Global Vice President - Commercial Sales

Company: Sprout Social

Location: USA

Posted Dec 12, 2024

Sprout Social is seeking a Global Vice President of Commercial Sales to lead their worldwide commercial sales team and drive growth in this critical segment of their business. The ideal candidate will have a deep understanding of global markets, experience with SaaS sales, and a track record of fostering cross-functional collaboration to deliver exceptional business outcomes.

Executive Assistant

Company: Upstart

Location: USA

Posted Dec 12, 2024

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. They have a mission to enable access to effortless credit based on true risk. The company has a remote-friendly work environment with offices in San Mateo, California, Columbus, Ohio, and Austin, Texas. The Administrative Assistant role involves providing vital support to the GM of Servicing and the broader servicing team, ensuring smooth day-to-day operations. The role requires managing complex travel itineraries, handling expense reporting, and supporting onsite planning and execution.

Senior DevOps Engineer

Company: Sigma Software

Location: USA

Posted Dec 12, 2024

The company is seeking a Senior DevOps Engineer to lead the development of a high-performance, low-latency mobile advertising platform that operates in a cookieless and IDless environment. The project involves using state-of-the-art machine learning and DevOps practices to build and maintain a hybrid infrastructure comprising AWS and on-premises environments. The ideal candidate should have at least 5 years of experience as a DevOps Engineer, strong datacenter experience, and expertise in Ansible, AWS, Kubernetes, and other related technologies.

Senior Product Designer II

Company: Wistia

Location: USA

Posted Dec 12, 2024

Wistia is a video marketing software company that offers a platform for recording videos, hosting webinars, editing, and organizing videos, as well as measuring performance. They are looking for a Senior Product Designer II to lead design for their recording software, which will enable users to record videos remotely with a team or independently, and collect recordings from collaborators. The role involves collaborating with cross-functional teams, shaping the future of the Records product, and upholding values for inclusive design.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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