Customer Success Manager Jobs in USA

295,648 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Sales Development Representative

Company: Cribl

Location: USA

Posted Dec 12, 2024

The role involves active team member responsibilities such as qualifying, educating, and developing leads for Cribl's sales process. The position requires efficient response to inbound marketing leads, generating sales-ready meetings and opportunities, and leveraging sales techniques to maximize customer interactions. The role also involves using strong selling skills to understand customer needs and pitching how Cribl solves their challenges. The position requires logging, tracking, and maintaining Salesforce consistently according to Cribl's lead to opportunity flow process. The role also involves consistently achieving meeting quotas to ensure territory revenue and growth objectives are met. The position requires working closely with Sales Directors and attending customer meetings as required. The role also involves attending sales meetings, training, and local trade shows to keep current with technology. The position requires working directly with marketing to drive continuous improvement in lead quality, conversion rates, and pipeline generation. The base salary range is $56,000 - $63,000, with a competitive salary and a generous benefits package.

Senior Presales Solutions Architect

Company: Udacity

Location: USA

Posted Dec 12, 2024

Udacity, a platform for upskilling the modern workforce with bleeding edge technology skills, is now a part of Accenture. They are seeking a Senior Presales Solutions Architect to join their growing Sales team in the US. The role involves partnering with Sales, Customer Success, and Strategic Alliances teams to engage with Global 2000+ customers and prospects. The successful candidate will have previous experience in technical sales consulting and enterprise account management, and be comfortable presenting to senior executive audiences and holding technical discussions with SMEs.

Senior Android Engineer - Payments

Company: Airbnb

Location: USA

Posted Dec 12, 2024

Airbnb is a trusted marketplace and travel community that values trust and easy-to-use payment services. They are building a world-class payments platform that moves billions of dollars in 191 countries with 75 currencies. The role involves building mobile-first payment experiences, collaborating with cross-functional teams, and working on recent projects like localized payment options and earnings dashboards.

Senior Manager - Sales Operations

Company: Airbnb

Location: USA

Posted Dec 12, 2024

The text highlights the role of the Chief Business Officer organization in driving Airbnb's growth and expansion efforts worldwide. It emphasizes the team's focus on business strategy, quality supply, and international expansion to facilitate millions more host and guest connections. The Senior Manager Sales Operations is expected to lead the Sales Operations team, drive strategic programs, and define local market strategies to accelerate Airbnb's growth. The role requires 12+ years of experience, strong problem-solving skills, and experience in sales operations, presales, customer success, Salesforce, and GSuite. The position is remote-eligible with occasional work at an Airbnb office or attendance at offsites.

Project Manager - Innovative Mobility

Company: CALSTART

Location: USA

Posted Dec 12, 2024

The text is about a job description for a Project Manager position at CALSTART, a mission-driven organization focused on transportation decarbonization and clean air. The role involves project management, data collection and analysis, system development and optimization, dashboard management, collaboration and reporting, and research and tool development. The ideal candidate should have 35 years of professional experience in IM transportation projects, a degree in a relevant field, and proficiency in zero-emission mobility options, project management, community engagement, data management, research, data visualization, and report development. Desired qualifications include experience in managing mobility projects, working with disadvantaged communities, and developing and optimizing systems for data capture, quantification, and access.

Policy Manager - Business Expansion

Company: Airbnb

Location: USA

Posted Dec 12, 2024

The text describes a job posting for a Policy Manager to coordinate policy guidance on new business initiatives as Airbnb expands. The role requires experience in public policy, government relations, and working with cross-functional teams. The ideal candidate should be passionate about Airbnb's mission and have experience working in fast-moving environments. The position is remote-eligible but must be lived in a state where Airbnb has a registered entity.

Safety Officer

Company: Myriad360

Location: USA

Posted Dec 12, 2024

The role of a Safety Officer at Myriad360 involves overseeing and implementing safety protocols at data center sites, ensuring compliance with OSHA standards, and fostering a safety-first culture. The Safety Officer will develop safety plans, conduct seminars, and monitor compliance with regulations. Required skills include active OSHA 30 certification, proven safety management experience, and strong knowledge of OSHA standards. Preferred qualifications include additional safety certifications and experience in data center safety.

Director of Demand Generation

Company: Vercel

Location: USA

Posted Dec 12, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. The company is looking for a Director of Demand Generation to develop the strategy and oversee execution of programs that target prospective and current buyers, create awareness, generate leads, and engage with the sales and customer success organization. The role involves building integrated marketing campaigns, optimizing the declared intent funnel, accelerating the product-led sales motion, and automated outbound plays. The ideal candidate should have a strong track record of building high-performing demand generation teams at a developer tools company, hitting aggressive revenue targets in a rapid and high-growth startup environment.

Field Experience Coordinator

Company: Adtalem Global Education

Location: USA

Posted Dec 12, 2024

Walden University is an Adtalem Global Education institution that supports a diverse community of adult learners. They offer over 100 online degree and certificate programs for students pursuing bachelor's, master's, doctoral, or certificate degrees. Walden has graduated over 174,000 students and is accredited by the Higher Learning Commission. The Coordinator Field Operations position involves assisting with practicum and field experience processes, working with various administrators, and managing student evaluations.

Sr. Product Designer

Company: Platform Science

Location: USA

Posted Dec 12, 2024

Platform Science is an open IoT platform that connects everything that moves, working with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value thoughtful actions, empathy, resiliency, creativity, transparency, and diversity. The Senior Product Designer leads design efforts for intuitive and delightful user experiences, working closely with development and product teams. The company offers various benefits to regular full-time employees, including medical, dental, and vision insurance, short-term and long-term disability insurance, AD&D and life insurance, 401k plan, paid vacation, sick leave, and holidays, and six weeks of paid parental leave.

Account Executive

Company: Vesta

Location: USA

Posted Dec 12, 2024

Vesta is a next-generation system of record to power the multitrillion mortgage market, aiming to transform the industry with modern, open, and orchestrated software workflows. They are seeking an entrepreneurial enterprise software sales professional to scale their go-to-market motion and establish a sales playbook.

Lifecycle Marketing Manager

Company: Gomotive

Location: USA

Posted Dec 12, 2024

Motive is a company that provides a single system for safety operations, finance teams, and drivers to manage vehicles, equipment, and fleet-related spend. They serve over 120,000 customers across various industries and are seeking a data-driven Lifecycle Marketing Manager to lead lifecycle marketing efforts for their enterprise B2B audience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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