Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Enterprise Sales Engineer

Company: Chainguard

Location: USA

Posted Dec 09, 2024

Chainguard is a company that specializes in open source software security and cloud native development. They offer a secure by default library of open source software and have built a reputation for being customer-obsessed and intentional in their actions. They are looking for experienced Sales Engineers with experience in container technologies, cloud technology, and cloud security. They offer benefits such as equity, unlimited PTO, and a wellness budget.

Product Manager

Company: Tekmetric

Location: USA

Posted Dec 09, 2024

Tekmetric is seeking a Product Manager to lead the development and growth of their SaaS product for auto repair shops. The role involves defining and prioritizing product features, managing the product backlog, and collaborating with cross-functional teams. The company values entrepreneurship, open-mindedness, and a focus on people and success.

QA Manager - Consumer Complaint & Adverse Events

Company: Nutrafol

Location: USA

Posted Dec 09, 2024

Nutrafol is a growing company that specializes in hair wellness, offering natural, clinically effective solutions for hair growth. They have a patented blend of medical-grade botanicals and are recommended by over 3000 physicians and hair professionals. The company is committed to helping people grow into the best version of themselves and is continuously challenging existing treatments and methodologies to advance the frontier of hair science. They are looking for a Quality Assurance Manager to lead the Consumer Complaint Adverse Event Management Program and ensure adherence to FDA guidelines and regulations.

Associate Director - Technical Accounting and Financial Reporting

Company: Cover Genius

Location: USA

Posted Dec 09, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They are recognized for their award-winning insurance distribution platform and have been ranked as the 1 fastest-growing company in APAC by the Financial Times. The company values diversity, cultural programs, and social entrepreneurship. They are looking for a Senior Director Global Financial Reporting to oversee IFRS and US GAAP financial reporting, manage external reporting requirements, and drive the adoption of new financial reporting tools and processes.

Senior Product Manager

Company: Miteksystems 2

Location: USA

Posted Dec 09, 2024

Mitek is seeking a Senior Product Manager to lead the development of innovative Check Fraud Detection solutions. The ideal candidate will have strong product management skills, be a good team player, and have experience working with remote teams. The role involves defining product planning, working with internal and external stakeholders, and collaborating with various teams to drive product roadmaps and ensure the product supports the company's overall strategy and goals.

Product Onboarding Specialist

Company: Teikametrics

Location: USA

Posted Dec 09, 2024

The role of a Product Onboarding Specialist at Teikametrics involves acting as a concierge for new customers, delivering a tailored whiteglove onboarding experience, and ensuring customers are set up for long-term success. The candidate should have a bachelor's degree in Marketing or Business, 3+ years of experience in Customer Success or Product Onboarding, and strong understanding of ecommerce advertising. The company offers competitive cash, a robust benefits package, generous stock option packages, remote-friendly work, and unlimited paid vacation policy.

Urology Coder II

Company: Memorial Hermann Health System

Location: USA

Posted Dec 09, 2024

Memorial Hermann is seeking a Certified Coding Specialist to review clinical documentation and apply appropriate ICD10CMCPT4 codes for billing and internal reporting. The ideal candidate must reside in one of the specified states and have a High School Diploma or GED and an Associate Degree in a medical area. They must have one of the required licenses and two years of outpatient coding experience. The position involves assigning codes for diagnoses, treatments, and procedures, following coding compliance policies, and promoting individual professional growth.

Global Sector Leader

Company: CloudFactory

Location: USA

Posted Dec 09, 2024

The text describes a leadership role in a leading AI company, focusing on strategic planning, account management, revenue growth, and customer success. The role requires a deep understanding of clients' industries and business challenges, as well as expertise in aligning AI-driven solutions to create measurable value. The Global Sector Leader will be a key advisor, strategist, and relationship builder, ensuring high customer satisfaction, driving revenue growth, and collaborating with internal teams to deliver exceptional service.

Senior Implementation Manager

Company: Abridge

Location: USA

Posted Dec 09, 2024

Abridge is a healthcare technology company that aims to power deeper understanding in healthcare through AI. They offer an enterprise-grade technology that transforms patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. The company is setting industry standards for the responsible deployment of AI across health systems and is a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers.

Customer Service Rep

Company: Omni Interactions, Inc.

Location: USA

Posted Dec 09, 2024

The text describes a contract work opportunity for customer service representatives who will provide support to Fortune 500 companies. The role offers flexible scheduling, competitive earnings, and requires excellent communication skills, problem-solving abilities, and a professional demeanor. The work environment is quiet and secure, with required technology and equipment. The contractual relationship is independent contractor status with Omni Interactions.

Engineering Manager - Email Team

Company: OneSignal

Location: USA

Posted Dec 09, 2024

The Email team at OneSignal is a crucial part of the company's omnichannel platform, responsible for building user interface, API, and internal services for advanced email sending capabilities. The team's work has a significant impact on the company's success and is involved in daily challenges at the intersection of scalable engineering and innovative product development. The team's responsibilities include delivering a novel best-in-class email marketing solution, collaborating with engineers, building a high-performing team, managing career growth, defining product analytics strategy, and working cross-functionally to ensure system scalability.

Senior Software Engineer, Experimentation

Company: Mozilla

Location: USA

Posted Dec 09, 2024

Mozilla Corporation is seeking a new engineer to join their Nimbus team, which focuses on automated experimentation and feature delivery for all products and platforms. The role involves designing and building robust scalable systems, helping to reimagine content personalization, participating in mentoring, and being accountable for service operation. The candidate should have at least 4 years of professional experience in software engineering, Python or Rust, and experience with API design and development. Mozilla values diversity, equity, and inclusion and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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