Customer Success Manager Jobs in USA

295,692 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Manager, Data Science - Marketing

Company: Figma

Location: USA

Posted Dec 09, 2024

Figma is seeking an experienced Data Science Manager for their Marketing team to lead a team in delivering strategic insights and building data products for optimized go-to-market activities. The role requires a strong background in collaborating with marketing teams, managing high-output data science teams, and influencing marketing functions. The ideal candidate should have a firm knowledge of statistical methods and proficiency in leveraging data and metrics for business decisions.

Business Intelligence Engineer II

Company: Pathward

Location: USA

Posted Dec 09, 2024

Pathward is a hybrid remote office company dedicated to growing its talent globally. They offer a financial empowerment company that works with innovators to increase financial availability choice and opportunity for all. They celebrate unique perspectives and embrace the voices of employees, customers, partners, and communities. The Business Intelligence Engineer II role involves supporting the maintenance of BI applications, analyzing data, and ensuring quality in Pathwards technology stack.

Manager - Customer Education

Company: UpGuard

Location: USA

Posted Dec 09, 2024

UpGuard is looking for a Manager Customer Education to lead the development of a comprehensive knowledge base and customer education content. The role involves building and managing a robust library of tutorials, product guides, FAQs, and other resources to empower customers and support their product journey. The Manager Customer Education will also drive self-service adoption, help customers maximize their use of UpGuard's products, and reduce reliance on direct support.

Product Designer

Company: Auria

Location: USA

Posted Dec 09, 2024

Auria is seeking a Product Designer with 10+ years of experience to support the United States Space Force in designing and developing applications for space dominance missions. The role requires experience in DoD software development programs, space software design, and USSFUSAF software design. Auria is a provider of solutions and software in support of complex Space National Security and Cyber missions, offering a rich benefits package and commitment to diversity and inclusion.

Backend Engineer III

Company: Alma

Location: USA

Posted Dec 09, 2024

Alma is seeking a mission-driven Backend Engineer III to join their team dedicated to building tools and services for mental health providers. The ideal candidate is experienced in building APIs, system design, and relational databases. The role involves designing, developing, and implementing maintainable and scalable backend systems using various technologies. The benefits include health insurance, 401K, monthly stipends, and flexible PTO.

Head of Marketing

Company: Silvur

Location: USA

Posted Dec 09, 2024

Silvur is a fintech company modernizing retirement decision-making in America. They partner with financial institutions to deliver tools for their members, reaching over 3 million credit union members. Their best-in-class platform has been recognized by Forbes and other industry leaders. Silvur is backed by leading VCs and strategic investors, and is looking to expand its platform and grow its credit union partnerships.

English Physics content creator

Company: Khan Academy

Location: USA

Posted Dec 09, 2024

Khan Academy India aims to deliver a world-class user experience to learners in India with a focus on local relevance and strong on-the-ground team and operations. The learning system is mastery-based, allowing students to master key concepts at a pace that's right for them. Khan Academy India is serving almost 4 million learners a month across various platforms and is working on content localization in other regional languages. They are looking for a Physics content creator to lead efforts in creating syllabus-aligned videos and practice questions for Grades 11th and 12th.

Director of Program Management Office

Company: Pax8

Location: USA

Posted Dec 09, 2024

The role of Director of Program Management at SampO involves working closely with the VP of Value Management, leading a team of project and program management professionals, and driving consistency, alignment, and portfolio prioritization management. The successful candidate will have at least 10 years of management experience and 7-10 years of project-program management experience.

Associate Program Manager

Company: Natcast

Location: USA

Posted Dec 09, 2024

Natcast, a new nonprofit entity created by the CHIPS Act, aims to advance US leadership in semiconductor technology and seed new industries. The Associate Program Manager role involves supporting day-to-day business functions, streamlining internal processes, collaborating with finance, and managing projects to align with Natcasts overall strategy and mission.

Senior Website Services Specialist

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

This is an exciting opportunity for a Senior Website Services Specialist to lead in maintaining and enhancing customer websites, building strong relationships, and shaping impactful online experiences. The role involves managing client relationships, maintaining a ticketing system, fostering strong partnerships, defining project deliverables, collaborating with customers, overseeing multiple content management systems, crafting and editing web content, acting as a liaison between teams, identifying opportunities for product enhancement, and training new team members.

Principal Product Manager - Growth

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

AffiniPay is looking for a Principal Product Manager Growth to spearhead product-led growth strategies, drive initiatives with transformational impact, and collaborate with various teams to reinvent customer interactions, accelerate growth loops, and build new ones.

Senior Manager, Product Design

Company: Onebrief

Location: USA

Posted Dec 09, 2024

Onebrief is a revolutionary platform for military staff workflows and operational planning, designed to enable smarter real-time decisions with unparalleled collaboration features, AI-enhanced tools, and customizable workflows. Founded in 2017, Onebrief has raised $53M+ and counting from leading venture investors. The Product Design leader will shape and develop the end-to-end military planning tool, leading a team of Product Designers to understand customer pain points and translate them into simple and effective design solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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