Customer Success Manager Jobs in USA

295,692 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Senior Software Engineer, Developer Infrastructure

Company: Airbnb

Location: USA

Posted Dec 06, 2024

The text describes a role at Airbnb for a Developer Platform Engineer. The team is responsible for building infrastructure that enables high velocity local development at Airbnb, focusing on supercharging productivity by moving development away from local laptops to developer workspaces in the cloud. The role involves working on technologies that help shape an industry-leading end-to-end developer experience, building frameworks and platforms that are secure, efficient, mature, and highly available, and optimizing existing systems to improve performance and efficiency.

Content Writer

Company: Goodparty

Location: USA

Posted Dec 06, 2024

GoodPartyorg is a tech platform and movement aiming to make people matter more than money in democracy. They are building a grassroots revolution to take back communities from career politicians by helping real people run and win local and state level campaigns. They offer free AI-powered tools to help people run and win elections independently of partisan support or big money.

Project Lead

Company: HonorBuilt

Location: USA

Posted Dec 06, 2024

HonorBuilt is an IT services company specializing in restaurants and other multilocation businesses. They offer services such as technology rollouts, hot spare programs, on-demand site visits, a technology certified help desk, and corporate IT support. The company values learning, mentoring, and achieving success for both employees and clients. They are seeking an experienced project manager to lead projects, manage teams, and communicate with clients.

Key Account Executive - Enterprise - API/CPaaS

Company: Vonage

Location: USA

Posted Dec 06, 2024

This role is crucial for driving the growth and success of Vonages APICPaaS solutions, particularly within the Enterprise segment. The Key Account Executive will build new relationships with tech-savvy customers, focusing on large high-growth corporations. The role involves driving opportunities through the sales cycle, building upon the growth and adoption of communication and network APIs in the Enterprise segment in the AMER region, and leading compelling presentations of Vonages CPaaS product and vision.

Product Manager, Data Science

Company: StitchFix

Location: USA

Posted Dec 06, 2024

Stitch Fix is a leading online personal styling service that uses AI and recommendation algorithms to help people discover clothing that fits and looks great. The company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs. The Learning amp Playback LampP team plays a crucial role in driving deeper personalization and understanding of clients. The Data Science Product Manager will define the product strategy and vision that bridges data science client needs and business objectives, and will own the roadmap informed by datadriven insights and advanced analytics to prioritize investments in machine learning capabilities and product features.

Senior Product Manager

Company: Lime

Location: USA

Posted Dec 06, 2024

Lime is the world's largest shared electric vehicle company, aiming to make transportation affordable, carbon-free, and accessible. They have powered over 400 million rides in 250+ cities across 5 continents, replacing around 100 million car trips. Lime is seeking a Senior Product Manager to join their innovative Supply and Operations team, focusing on revolutionizing their operations in cities worldwide.

Product Marketing Manager, Woo

Company: Automattic Careers

Location: USA

Posted Dec 06, 2024

WooCommerce is the world's number one ecommerce platform, powering over 36M stores including their own. It's open-source, flexible, and autonomous, with a huge footprint but a small company culture. They're looking for a product marketing manager to drive growth and support customers from a customer-centric perspective.

Lead Software Engineer

Company: Wikimedia Foundation

Location: USA

Posted Dec 06, 2024

The Wikimedia Foundation is seeking a Software Engineer for a 10-week project-based contract. The role involves supporting a product department on a temporary basis, with a focus on building and deploying software experiments for Wikipedia content. The ideal candidate should have extensive experience in software development, cross-functional teamwork, and new product development. The position is remote-first, with staff members based in over 40 countries. Salaries are competitive and based on skills, experience, and location.

HVAC Sales Leader

Company: Johnson Controls

Location: USA

Posted Dec 06, 2024

The job posting is for an experienced HVAC sales professional to lead sales for the Nordic region, develop relationships with channel partners, and promote the Johnson Controls and York value proposition. The role involves driving sales, forecasting and reporting sales volumes, executing the sales process, and collaborating with other teams. The ideal candidate should have a proven track record in HVAC commercial sales, strong sales leadership, and experience in sales operations management.

Associate Director, Global Accounts Payable

Company: Cover Genius

Location: USA

Posted Dec 06, 2024

The text describes a job posting for an Associate Director Global Accounts Payable at Cover Genius, an insurtech company. The role involves leading and directing the global Accounts Payable team, ensuring seamless integration with the Procurement team, and managing vendor master file maintenance. The incumbent will also act as a point of contact for internal and external stakeholders, and provide insights into building a successful Global Accounts Payable organization.

ServiceNow Sales Executive

Company: TTEC Digital

Location: USA

Posted Dec 06, 2024

TTEC Digital is seeking a motivated and experienced ServiceNow Sales Specialist to drive growth into an existing installed base of customers. The ideal candidate should have a proven track record in account management or sales and a deep understanding of the ServiceNow platform and adjacent technologies. The role involves identifying and developing new business opportunities, working with technology marketing and sales practitioners, providing comprehensive product information, managing the sales cycle, and collaborating with internal teams to ensure successful implementation and customer satisfaction.

Accountant II - Senior Revenue Accountant

Company: Pinterest

Location: USA

Posted Dec 06, 2024

The US Revenue Assurance Team is seeking an experienced Senior Accountant to join their team. The ideal candidate will have a proven track record in revenue accounting and be able to contribute immediately. Responsibilities include contract review, project management, and Month-End Close activities. The team works closely with Sales Coordinators, prepares deferred journal entries, and aligns with global RA team processes and issues. The position requires a Bachelor's degree in accounting or finance, CPA preferred, and 46 years of experience in accounting with a Big 4 firm. The team values strong problem-solving skills, advanced Excel knowledge, and experience with Oracle, Salesforce, Datahub, SQL, and Blackline.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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