Customer Success Manager Jobs in USA

295,692 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Product Manager/Senior Product Manager: B2B2C

Company: Figure

Location: USA

Posted Dec 03, 2024

Figure is a financial services company using innovative technology to offer nonbank HELOCs in America. They are looking for a Product Manager to join their growing team and build new consumer lending products and capital markets solutions. The role involves working cross-functionally, building products for nonlicensed partners, and managing input from users and stakeholders.

Area Vice President - Public Sector

Company: GitLab

Location: USA

Posted Dec 03, 2024

The Area Vice President is responsible for building and managing a team of Area Sales Managers who are leading teams of Strategic Account Leaders selling GitLabs industryleading single application for the full software development lifecycle. The job requires demonstrated progressive second line leadership experience, proven second line sales management experience, and a track record of consistent overachievement of a $20m+ ACV annual quota.

Policy Project Manager II

Company: Energy Solutions

Location: USA

Posted Dec 03, 2024

Energy Solutions is seeking a Policy Project Manager II to support their mission of equitable climate change mitigation. The role involves regulatory and legislative tracking, engagement, and advocacy at the state and regional level. The ideal candidate will have strong interpersonal, facilitation, and project management skills, as well as a commitment to Energy Solutions' mission. The company offers a remote-friendly work environment, competitive compensation, and a comprehensive benefits package.

Sales Operations Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Operations Manager Customer Retention at Eventbrite. The role involves analyzing data, identifying actionable insights, and implementing scalable solutions to optimize customer retention and growth. The ideal candidate is an experienced operations professional who is methodical, action-oriented, and passionate about achieving tangible results.

Legal Intern - General Counsel

Company: Airbnb

Location: USA

Posted Dec 03, 2024

Airbnb is seeking Legal Interns for their 2025 Summer Intern Program. The Legal team is looking for first-year law students with strong communication skills, adaptability, and a passion for the Airbnb mission. The internship offers a chance to work on challenging projects, learn from subject matter experts, and make a real impact on the company.

Director of Product

Company: Red Cell Partners

Location: USA

Posted Dec 03, 2024

Hunted Labs is seeking a Director of Product Management to drive the vision strategy and execution for a category-defining AI-powered software supply chain security platform. The role requires an entrepreneurial mindset, strong technical expertise, and a proven ability to lead teams in fast-paced startup environments.

Product Manager

Company: Lightspeed Systems

Location: USA

Posted Dec 03, 2024

Lightspeed Systems is seeking a Product Manager Data to join their team in building awesome software for schools. The role involves developing and executing a roadmap to evolve data capabilities, communicating work in progress, and overseeing the design and implementation of pipelines and processes. The ideal candidate should have a growth mindset, be flexible and adaptable, and have a proven track record of transforming raw data collection and reporting into a strategic scalable data product.

Director of Marketing

Company: Bankjoy

Location: USA

Posted Dec 03, 2024

Bankjoy is a FinTech startup seeking a Director of Marketing to build a world-class marketing department. The role involves developing a comprehensive marketing strategy, building a high-performing marketing team, and driving demand generation and lead acquisition.

Senior Account Executive

Company: Audioeye

Location: USA

Posted Dec 03, 2024

The Senior Account Executive will focus on closing new business by effectively communicating the services and SaaS platforms value proposition to executive buyers. The success of the Senior AE will be measured by revenue delivered, outbound and inbound prospecting activities, client satisfaction, and contribution to the overall sales team. The company values customer-centricity, ownership, straightforwardness, action, grit, data-driven decision making, and hiring and developing top talent. They offer competitive compensation, equity, and flexible PTO. They are committed to equal employment opportunity and have a preferred network of staffing partners.

Major Case Unit Manager

Company: Reserv

Location: USA

Posted Dec 03, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Major Case Unit Manager to manage a team of high-performing claims professionals handling complex and high-exposure claims.

Deal Ops Specialist

Company: OpenX

Location: USA

Posted Dec 03, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals and campaigns, as well as providing expertise on programmatic formats and data analysis.

Customer Success Manager

Company: Mattermost

Location: USA

Posted Dec 03, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are seeking a Customer Success Manager to help customers drive maximum value from their investment. The role involves building relationships with customers, understanding their organizational structure, and identifying areas for strategic partnership.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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