Customer Success Manager Jobs in USA

295,692 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

MuleSoft Senior Software Engineer

Company: First Citizens Bank

Location: USA

Posted Dec 02, 2024

The job posting is for a remote MuleSoft developer role that requires strong technical knowledge and experience with API management concepts. The responsibilities include system enhancement, analysis, business support, and on-call support. The preferred qualifications include experience with TIBCO Enterprise Service Bus, ESB, and knowledge of system life cycle development methodology.

VP, First Line Risk Manager - Commercial Credit

Company: First Citizens Bank

Location: USA

Posted Dec 02, 2024

The job posting is for a VP First Line Risk Manager in Commercial Finance Loans Leases, responsible for risk management strategies, risk program implementation, regulatory engagement, and risk governance. The role requires a bachelor's degree and 6 years of experience in Financial Services, with preferred qualifications including an advanced degree and 3 years of First Line Risk experience.

HVAC Sales Account Manager

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is committed to providing an empowering company culture and supporting its employees' physical, financial, and emotional wellbeing.

Manager of Institutional Giving

Company: Code.org

Location: USA

Posted Dec 02, 2024

The job posting is for a Manager of Institutional Giving at Codeorg, responsible for driving contributed revenue through grant proposals, reports, and sponsorship requests. The role involves establishing and maintaining partnerships with grant funders and corporate foundation partners, and identifying new prospects to secure new revenue.

Systems Specialist (Centrifugal Chiller)

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

The text is a job description for a technical support role at Johnson Controls, offering competitive salary, benefits, and opportunities for growth. The role involves providing technical support for BE products to Field Sales and Service channels, creating and maintaining technical service bulletins, and driving product reliability through the Continuous Improvement Process.

ITAM Governance Manager

Company: First Citizens Bank

Location: USA

Posted Dec 02, 2024

This is a remote role that provides governance and oversight to the IT Asset Management ITAM Program. The position involves ensuring the programs published policy standards procedures controls and operating metrics are effectively managed and aligned with regulatory requirements and risk management strategies. The role also includes data analysis, reporting, communication, and leadership responsibilities.

Staff Software Engineer - Developer Tools, Poe

Company: Quora

Location: USA

Posted Dec 02, 2024

Quora is a remote-first company that aims to grow and share the world's knowledge. The company has a culture of transparency, ideasharing, and experimentation, and is looking for a full-stack engineer to join their team. The role involves developing and maintaining tools to make product developers more efficient, and collaborating with product teams to identify pain points and build solutions.

Engineering Manager - Care Quality

Company: Grow Therapy

Location: USA

Posted Dec 02, 2024

The job posting is for an Engineering Manager position at Grow Therapy, where the candidate will help shape the future of empowering providers to deliver high-quality care. The role involves leading and managing a team of engineers, developing team mentorship and feedback, and growing the team through hiring. The salary range is $217,000 to $256,000 USD, and the company is looking for a passionate and missionaligned engineering leader to make an immediate impact.

Analytics Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

The job posting is for an Analytics Consultant position at SuccessKPI, a fast-growing global company in the analytics space. The role involves leveraging analytics tools to derive business insights, collaborating with clients and internal teams, and working closely with IT and business clients. The company offers a diverse and dynamic culture, career development opportunities, and a range of benefits.

Director of Customer Operations and Collections

Company: InDebted

Location: USA

Posted Dec 02, 2024

InDebted is a company that provides products and solutions to support overdue consumers through debt. They are seeking a Director of Customer Operations and Collections to lead their customer-facing operations in North America and ensure exceptional performance.

Senior Solutions Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

SuccessKPI is looking for a motivated and customer-focused Solutions Consultant to join their team. The role involves running discovery workshops, partnering with sales teams, and creating customized demos. The company offers a diverse and dynamic culture, career development opportunities, and a fast-growth global company in the rapidly growing analytics space.

Head of DTC

Company: Paula's Choice Skincare

Location: USA

Posted Dec 02, 2024

The job posting is for a Vice President of Direct-to-Consumer (DTC) at Paulas Choice, responsible for leading the strategic vision, customer experience, and revenue responsibilities for the company's digital experiences in North America and Australia. The role requires a problem solver with a customer-first approach, experience in DTC, and leadership skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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