Customer Success Manager Jobs in USA

295,429 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Manager - Workforce Management

Company: Platform Science

Location: USA

Posted Dec 04, 2025

Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, innovation, and empathy, and is looking for a Manager of Workforce Management to lead a team and drive strategic initiatives.

Alliances & Channels Sales Strategy & Operations Business Partner

Company: Stripe

Location: USA

Posted Dec 04, 2025

Stripe seeks an analytical lead to drive growth through strategic insights and operational efficiency, emphasizing collaboration and data-driven decisions.

Strategic CES Operations Manager

Company: Figma

Location: USA

Posted Dec 04, 2025

The role is a global position responsible for building operational infrastructure, insights, and governance for post-sale activities. The individual will partner with various teams to ensure operational excellence and consistent performance management worldwide. The role involves defining operational frameworks, establishing reporting and metrics frameworks, defining performance metrics, and acting as a strategic connector between different teams. The ideal candidate should have 8+ years of experience in sales, customer success, or post-sales operations, strong expertise in systems including Salesforce and BI tools, and a proven ability to define operational frameworks and scale teams.

Engineering Manager - Identity Access & Foundations

Company: Netflix

Location: USA

Posted Dec 05, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on creating amazing user experiences, developing AB tests and features for web, TV, and mobile platforms to encourage signups and keep members engaged. The Identity Access & Foundations team is expanding its investment in identity experiences, aiming to deliver a unified, secure, and scalable identity platform for seamless, personalized access across all Netflix domains and devices.

Customer Experience Team Lead

Company: Found

Location: USA

Posted Dec 04, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.

Account Executive, Mid-Market

Company: Muck Rack

Location: USA

Posted Dec 04, 2025

Muck Rack is seeking a confident and driven Account Executive to join their team and help win new business. The role involves serving as the primary point of contact for sales leads, achieving sales goals, responding to inbound demo requests, prospecting for opportunities, demoing Muck Rack at meetings and events, negotiating contracts, and closing deals. The ideal candidate should have at least 2 years of experience in SaaS sales or a PR role, full-cycle sales experience, proven ability to carry and exceed quotas, strong relationship-building skills, and familiarity with tools like Google Drive, Salesforce, Slack, LinkedIn Sales Navigator, Gongio CPQ, and Guru.

Customer Service Representative - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 04, 2025

American Specialty Health Incorporated is seeking a Customer Service Representative to join their Customer Service Clinical department. The role involves answering calls from providers, members, and health plans to assist with various topics such as benefit information and problem resolution. The position is remote and requires a stable internet connection.

Senior Sales Manager

Company: Cendyn

Location: USA

Posted Dec 04, 2025

Cendyn is seeking a Senior Sales Manager for the Eastern Region who is results-driven, experienced in SaaS sales, highly organized, and passionate about the hotel industry. The role involves developing and executing a territory sales plan, identifying potential customers, cold calling, lead generation, analyzing market data, and building strong relationships with key stakeholders. The ideal candidate has a proven track record of sales performance, strong analytical and communication skills, and the ability to work in a fast-paced environment.

Chief Counsel for Global Risk Solutions Office of Underwriting & Risk Office

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

Global Risk Solutions Legal is seeking an exceptional attorney to serve as the strategic proactive client partner and lead counsel to the GRSs Global Office of Underwriting. The role involves providing primary legal counsel for global underwriting strategy and risk governance, coordinating support from legal and compliance experts, and serving on senior leadership teams. The ideal candidate should have exceptional leadership skills, understanding of the global insurance industry, and expertise in commercial lines and complex underwriting issues.

Sr. Analyst - CRM

Company: MyFitnessPal

Location: USA

Posted Dec 04, 2025

This job posting highlights a Sr Analyst role at MyFitnessPal focused on driving business growth through data analytics, product experimentation, and collaboration with cross-functional teams. The position emphasizes impactful work on user retention, data-driven decisionmaking, and contributing to the company's mission of promoting healthy habits. It also outlines competitive compensation and comprehensive employee benefits.

Global Corporate Sales Director

Company: Cendyn

Location: USA

Posted Dec 04, 2025

The Global Corporate Sales Director is responsible for driving sales and strategic growth of Cendyn's relationships with top global Corporate TMC and Consortia demand partners. The role focuses on building strong relationships, identifying new opportunities, and collaborating with internal teams to maximize revenue and customer success.

Senior Product Manager I - AI Agent Quality

Company: HubSpot

Location: USA

Posted Dec 04, 2025

The role is a Senior Product Manager position at HubSpot, focusing on AI Agent Quality. The responsibilities include owning strategy, implementing evaluation frameworks, defining metrics, delivering customer-facing tools, and partnering with MLOps and AI Foundations teams. The ideal candidate should have experience with AIML technologies, leading cross-functional teams, and strong business acumen.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages