Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Technical Consultant

Company: BryceTech

Location: Washington DC

Posted Jan 30, 2025

BryceTech, a technology and R&D partner since 2017, is seeking a Technical Consultant to support a high-visibility ASPR client managing over $12B in portfolio value. The role involves providing scientific and technical insight in various healthcare and pharmaceutical industries, advising on regulatory and quality affairs, and facilitating engagement with national organizations. The ideal candidate should have at least 8 years of relevant industry experience, an advanced or doctoral degree, and extensive knowledge of FDAICH guidelines. BryceTech offers competitive benefits including a comprehensive health plan, 401k plan, and educational reimbursement program.

Technical Support Specialist

Company: Crowell & Moring

Location: Washington DC

Posted Jan 30, 2025

Crowell & Moring LLP, an international law firm, is seeking a Technical Support Specialist for a hybrid remote and in-office position based in Washington DC. The role involves providing direct technical support to attorneys and staff, resolving hardware, software, and networking issues, and maintaining knowledge of relevant products and support policies. The ideal candidate should have advanced PC skills, legal application knowledge, and the ability to communicate clearly with both technical and non-technical users. The firm offers a competitive compensation package and a positive, friendly culture.

Business Analyst (Secret Clearance)

Company: Easy Dynamics

Location: Washington DC

Posted Jan 30, 2025

Easy Dynamics is a fast-paced, growing organization that values its people and strives for excellence. They offer cutting-edge innovation in IT, with a focus on cloud delivery, security automation, and Agile methodology. They are seeking a Business Analyst to join their team, with responsibilities including translating customer requirements into actionable deliverables, facilitating meetings, and collaborating with project managers to ensure customer satisfaction. The ideal candidate should have US citizenship, a relevant degree, and at least 1-3 years of experience as a Business Analyst. Previous experience as a Product Owner, familiarity with cloud technology, strong analytical skills, and proficiency in business analysis tools are preferred. The salary range is $60,000 - $90,000.

Accounts Receivable Specialist (Hybrid)

Company: Altarum

Location: Washington DC

Posted Jan 30, 2025

Altarum, a nonprofit organization with a history dating back to 1946, is seeking an Accounts Receivable Specialist. The role involves preparing complex invoices and account reconciliations for various clients. The ideal candidate should have a Bachelor's degree, at least 35 years of related experience, and proficiency in Deltek Costpoint or comparable systems. The organization focuses on improving health for at-risk and disenfranchised populations, combining expertise in public health, health care delivery, and technology.

Jr Full Stack Developer - MUST Be US Citizen with Active Secret Clearance!

Company: EDC Consulting

Location: Washington DC

Posted Jan 30, 2025

EDC Consulting, a small business provider of enterprise solutions and strategic business support to the Federal Government, is seeking a Junior Full Stack Developer with active Secret Clearance. The role involves providing data architecture, developing and supporting Army data and application systems, and ensuring adherence to government or commercial directives. The ideal candidate should have a BSBA STEM Degree, CompTIA Security+ certification, and at least 24 years of recent hands-on experience with fullstack business systems, web software engineering, and object-oriented technologies. EDC offers a rich corporate culture with driven leadership, an energetic atmosphere, and mutual respect.

Senior Consultant

Company: CSA - Careers

Location: Washington DC

Posted Jan 30, 2025

CSA, a federal contractor, is seeking a Senior Consultant with Navy experience to support the ICAM program at PMW 240. The role involves collaborating with the team, developing strategic plans, managing risks, providing expert guidance, and leading a team. The ideal candidate must possess a Secret Clearance, a Bachelor's Degree, 15+ years of experience in Program/Project Management, and strong analytical, communication, and leadership skills.

Program Manager (Planned Position)

Company: MicroHealth

Location: Washington DC

Posted Jan 30, 2025

MicroHealth is advertising for a Program Manager position to support the National Guard Bureau's National Capital Regions Network Enterprise Center. The role involves managing contractor personnel, subcontractors, and technical activities. The PM will serve as the single point of contact for the AAS CO, AAS COR, and ARNG TPOC. The job requires a Bachelor's degree or higher in a relevant field, at least five years of DoD program management experience, and specific certifications including PMP, ITIL Intermediate Level, and IAM Level III. The salary range is $140,000 to $160,000. The position is located in Arlington, VA with some travel required.

Regional Sales Manager

Company: Sika

Location: Washington DC

Posted Jan 30, 2025

Sika, a global leader in construction and manufacturing industries, is seeking a self-motivated sales professional for the MidAtlantic region. The ideal candidate will promote, sell, and manage Emseal's line of sealant products, attend trade shows, and represent the company on jobsites. The role requires strong sales, leadership, and communication skills, with a focus on building customer relationships and achieving sales targets.

Regional Technology Partner

Company: McCain Foods

Location: Washington DC

Posted Jan 30, 2025

McCain Foods is seeking a Regional Technology Partner to engage with internal clients, identify issues and opportunities with technology solutions, and ensure local IT infrastructure is secure and operational. The role involves mentoring team members, liaising with engineering teams, and driving adoption of global technology services. Key qualifications include a university degree in a relevant IT discipline, 6+ years of experience, and proficiency in IT Service Management systems.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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