Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Program Analyst - MUST Be A US Citizen with Active Secret Clearance!

Company: EDC Consulting

Location: Washington DC

Posted Jan 31, 2025

EDC Consulting, a small business provider of enterprise solutions and strategic business support to the Federal Government, is seeking a full-time Program Analyst for a hybrid position in Washington DC. The Program Analyst will conduct sensitive high-profile reviews of various programs and personnel, promoting excellence, integrity, and accountability. The role involves developing researchable questions, assessing programs or operations, applying analytical methods, preparing comprehensive reports, and maintaining professionalism and ethical conduct.

Proposal Manager

Company: VMD Corp

Location: Washington DC

Posted Jan 31, 2025

VMD Corp, now part of Xcelerate Solutions, is seeking a Proposal Manager for a hybrid role. The individual will report to the Vice President of Proposal Operations and Marketing, managing the full cycle development and management of proposals. The role involves reading and interpreting Federal RFPs, developing proposal materials, managing proposal writers, and collaborating with Business Development VPs. The ideal candidate must have a Bachelor's degree, 3 years of Federal proposal experience, strong technical writing skills, and the ability to work on multiple projects simultaneously.

Financial Risk & Reg - Tech & Analytics, Director

Company: PwC

Location: Washington DC

Posted Jan 31, 2025

The text describes a career opportunity in Data and Analytics services at PwC. The role involves helping organizations uncover enterprise insights and drive business results using smarter data analytics. The focus is on a collection of organizational technology capabilities including business intelligence, data management, and data assurance. The team helps clients navigate various analytics applications to gain a competitive edge. As a Director, one would work as part of a team of problem solvers, supporting the team in disrupting, improving, and evolving ways of working. The role requires a proven record of success in developing, validating, or auditing models within the Financial Services sector. The ideal candidate should specialize in econometric and analytical modeling, statistical and machine learning techniques, and have a strong understanding of regulatory guidance on model risk management.

Marketing Programs Associate - Industry Dive (Hybrid DMV)

Company: Informa

Location: Washington DC

Posted Jan 31, 2025

Informa TechTarget is a global leader in B2B technology, offering a vibrant community of world-class practitioners with offices in 19 locations. They provide expert-led, data-driven services to help clients accelerate growth. The company is seeking an Entry Level Marketing Program Associate to play a vital role in the growth of the company, responsible for the full sales cycle and client retention. The role offers excellent professional communication skills, negotiation, multitasking, phone skills, and the opportunity to learn about business media, sales, and marketing. The compensation includes a salary of $45,000 to $50,000 plus commission, a generous benefit package, and opportunities for rapid advancement.

Executive Assistant/Office Manager

Company: BluShark Digital

Location: Washington DC

Posted Jan 31, 2025

BluShark Digital is seeking a highly organized and detail-oriented Office Manager/Executive Assistant for their CEO. The role involves managing personal errands, household tasks, and office supplies, as well as coordinating events and greeting guests. The ideal candidate should have strong organizational skills, excellent communication, and the ability to multitask in a fast-paced environment. Prior experience in an Executive Assistant position is required, along with a valid driver's license and flexibility for occasional after-hours needs.

Technical Program Manager (Solution Design Experience)

Company: Pure Integration

Location: Washington DC

Posted Jan 31, 2025

pureIntegration, a technology consulting firm with over 20 years of experience, is seeking a Technical Program Manager to lead the redesign of the GrantFinder portal. The role involves integrating BlueConic CDP and Brightspot CMS, collaborating with stakeholders and vendors, and ensuring alignment with local jurisdiction requirements. The position is fully remote within the US, with a strong likelihood of extension. The ideal candidate should have experience in program management, solution design, and working with CDPs and CMSs.

Director, Product Marketing

Company: Microstrategy

Location: Washington DC

Posted Jan 31, 2025

MicroStrategy, a leader in enterprise analytics and mobility software, is seeking a Director of Product Marketing. The ideal candidate will have a deep understanding of the enterprise software market, a passion for AI, data, and analytics, and a proven track record in launching and marketing software products. The role involves market analysis, go-to-market planning, positioning and messaging, sales enablement, and content development. Qualifications include a Bachelor's degree in Marketing, Business Engineering, Computer Science, AI, or a related field, MBA preferred, certification in the Pragmatic Institute framework or similar, 7+ years of experience in enterprise software product marketing, deep understanding of the data and analytics market, experience with cloud architectures and AI technologies, and strong strategic thinking, analytical, communication, and project management skills.

Oracle CLM Developer

Company: i360technologies, Inc.

Location: Washington DC

Posted Jan 31, 2025

i360 is a growing GOVCON professional services company seeking motivated individuals with a competitive mindset to work in a fast-paced environment. The company offers unlimited growth opportunities and a first-class team. They are currently looking for a Sr Oracle R12 Contract LifeCycle Management CLM Developer with 6+ years of experience in Oracle RICEW and Oracle CLM in an Oracle Federal Financials R122 environment. The role involves developing extensions and enhancements to Oracle CLM, providing input for overall strategy, and performing development using SQL and PL/SQL. The company values excellent customer service skills, strong communication, and technical abilities. They offer a comprehensive benefits package including retirement plans, tuition reimbursement, and health care plans.

Senior Financial Systems Analyst

Company: Red Gate Group

Location: Washington DC

Posted Jan 31, 2025

The Red Gate Group, a Service-Disabled Veteran-Owned Company founded in 2006, is seeking an experienced Senior Financial Systems Analyst to support the National Geospatial-Intelligence Agency (NGA) in Springfield, VA. The role involves enhancing financial data processing, management, and reporting, and requires expertise in financial data systems automation, federal financial management, and Momentum-based financial systems. The company offers comprehensive benefits and fosters a culture of growth and work-life balance. Qualifications include an active TSSCI clearance, at least 12 years of experience, a Bachelor's degree in Business Finance or a related field, and experience with VBA, SQL, SQL Server, Microsoft Access, and Excel.

Senior Project Analyst

Company: INTECON

Location: Washington DC

Posted Jan 31, 2025

INTECON LLC is seeking a skilled Senior Project Analyst to support the Defense Counterintelligence and Security Agency's strategic plan. The role involves providing professional and analytical services in areas such as organization design, workforce studies, and project management. Key responsibilities include analyzing organizational structures, supporting workforce and workplace studies, and assisting in project management. The ideal candidate should have a GED or higher, at least 10 years of experience in project analysis, and expertise in organizational analysis, change management, and strategic planning. INTECON offers a hybrid work model, professional growth opportunities, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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