Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Tax-Exempt Organization Tax Associate

Company: WithumSmith+Brown

Location: Washington, DC

Posted Jan 24, 2025

WithumSmith+Brown, P.C. is a forward-thinking, technology-driven advisory and accounting firm that values talent and growth. It offers endless opportunities in various industries, fostering an inclusive teamwork environment. The firm supports not-for-profit and education, labor union, and multiemployer plan groups, helping clients succeed in a technology-driven world. The Tax-Exempt Organization Tax Associate role involves preparing annual nonprofit information returns, state income tax returns, and handling tax-exempt organization tax issues. The ideal candidate should possess strong analytical skills, tax knowledge, and a desire to grow into an engagement senior position.

Senior Named Account Executive, Federal

Company: Cloudflare

Location: Washington, DC / Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to cover the Federal market, specifically DHS. The role involves developing and executing a comprehensive account/territory plan, driving sales, managing contract negotiations, and building strategic relationships with key accounts. The company offers competitive compensation, equity participation, and a comprehensive benefits package. Cloudflare is committed to fostering a diverse and inclusive team, and is known for its mission to build a better Internet, including initiatives like Project Galileo and 1.1.1.1.

IT Project Manager

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for an Information Technology (IT) Project Manager position in the Bureau of Global Public Affairs. The role involves overseeing and developing IT projects and functions, and creating tools to support digital communication of the organization's programs, policies, and activities. Key responsibilities include managing project lifecycle, collaborating with customers, conducting audits, and providing advisory services on technical infrastructure. Requirements include U.S. citizenship, ability to obtain a Secret security clearance, and passing E-Verify. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, problem-solving, and project management skills. At least one year of specialized experience at the GS-13 level is required. Veterans with a compensable service-connected disability of at least 10% are listed in the Highly Qualified category.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Enterprise System Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Jan 24, 2025

The Aerospace Corporation is seeking an Enterprise System Engineer Project Engineer for a major systems acquisition program within the Imagery Programs Division. The role involves providing onsite technical support for the development of a next-generation ElectroOptical sensing system. The ideal candidate should have a Bachelor's degree in Engineering or Science, at least 7 years of progressively more responsible engineering experience, and expertise in satellite imagery processing, collection and sensor modeling, and agile software development practices. The position requires a current and active TSSCI security clearance, US citizenship, and the ability to travel approximately one week every two months. The company offers comprehensive benefits, professional growth opportunities, and an inclusive work environment.

Commercial Real Estate Senior Lead Transaction Manager

Company: Wells Fargo

Location: Washington, DC

Posted Jan 24, 2025

Wells Fargo is seeking a CRE Lead Transaction Manager with 7+ years of Capital Markets Document Negotiation experience. The role involves strategic planning, problem-solving, and leadership. Key responsibilities include advising senior leadership, leading complex challenges, delivering long-term solutions, and managing legal agreements. The ideal candidate should have a strong understanding of lending products, loan lifecycles, and deal structures. They must be process-focused, able to prioritize tasks, and collaborate effectively with team members and senior management. A legal background is preferred. The salary range is $144,400 - $300,000.

Campus Executive Chef

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Software / DevOps Developer

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

General Manager 4 - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is offering a General Manager 4 - Food position at Ingleside at Rock Creek, a serene continuing care retirement community in Washington, DC. The role involves overseeing daily dining operations, ensuring high-quality food service, implementing Sodexo systems, and driving employee engagement. The ideal candidate should have 5+ years of culinary production and dining services management experience, preferably in senior living or country club settings. Sodexo provides a competitive compensation package and comprehensive benefits, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Event Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Washington, DC

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles into a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Walgreens values PTCB certification, good math and computer skills, and prior retail or Walgreens experience. The position offers competitive pay, benefits, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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