Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Electrical Engineer

Company: Leidos

Location: Washington, DC

Posted Jan 24, 2025

Gibbs and Cox is looking for an Electrical Engineer to join their team, focusing on developing and producing advanced solutions for defense-related problems. The role involves working with engineering and production teams, applying electrical engineering principles to USCG ship design, and communicating technical principles to clients. The ideal candidate should have a B.S. or higher in a relevant field, at least 2 years of experience in integrating C5I systems, and strong analytical and problem-solving skills. U.S. Citizenship is required, and the candidate must be able to obtain a security clearance.

Lead Aerospace Systems Engineer

Company: Ansys

Location: Washington, DC

Posted Jan 24, 2025

Catering Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is seeking a Catering Manager at Howard University in Washington, D.C. The role involves overseeing catering activities for a medium-sized location with a high degree of hands-on involvement in events. The manager will interact with clients, design events, ensure safety, and manage budgets. Sodexo offers a comprehensive benefits package including medical, dental, vision care, 401(k), paid time off, and career growth opportunities.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, preferably with the ServiceNow platform and ITAM product suite. The role involves developing and positioning product-specific solutions, aligning with Product Management and Engineering teams, and creating programs to train Solution Consultants and Sellers. The candidate will also contribute to ITAM solutions, assist in qualifying customer needs, and demonstrate solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Staff Pharmacist FT

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's critical importance in delivering enhanced human-centric health care. The position involves managing all aspects of the pharmacy, including patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The ideal candidate will lead with heart, displaying empathy and compassion for patients, customers, caregivers, and colleagues. They will also motivate and develop their pharmacy support staff, identify business opportunities, and implement solutions to drive growth and improve performance. Required qualifications include an active pharmacy license, no DEA exclusions, immunization certification, and no pending felony charges or convictions for criminal offenses involving controlled substances.

Swim Instructor - Washington D.C.: 2024-3290

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

Headfirst Summer Camp is seeking enthusiastic and safety-conscious swim instructors for the summer. The role involves teaching swim classes to campers aged 3-12, writing progress reports to parents, and assisting in swim testing. Instructors will be responsible for implementing Headfirst's safety protocols, nurturing campers' physical, social, and emotional development, and representing the Headfirst brand. The job requires swimming proficiency, ability to work in hot outdoor conditions, and commitment to a cell-phone free policy. Experience in swim instruction is preferred but not required, as training will be provided. The compensation ranges from $12 to $17.50 per hour, and the schedule varies from late June to mid-August, with some pre-season training on select weekends.

Proposal Manager

Company: Red Carrot

Location: Washington DC

Posted Jan 24, 2025

Red Carrot is hiring an experienced Proposal Manager for their business development team. The role involves managing all aspects of proposal development, collaborating with various teams, and ensuring compliance with solicitation requirements. The ideal candidate should have a Bachelor's degree in Business, Marketing, Project Management, or a related field, along with 5-10 years of experience in managing winning Federal Government proposals, particularly in the Marketing Multimedia industry. Knowledge of the proposal development life cycle and experience with FEDSIM acquisition are also required. Excellent communication skills and the ability to manage multiple tasks simultaneously are essential.

Camp Experience Coordinator, Nationals Baseball & Softball Summer Camps: 2024-3377

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Washington Nationals are seeking a Camp Experience Coordinator for their summer baseball and softball camps. The role involves overseeing camper safety, managing communications, and ensuring a positive camp experience. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and CPR/First Aid certification. The position offers competitive pay, outdoor work, and opportunities to interact with Nationals players. The camps run from June 16th to August 15th, with locations in Washington D.C., Maryland, and Virginia.

Retail Sales Associate - DC USA

Company: Gap Inc.

Location: Washington, DC

Posted Jan 24, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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