Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Travel CT Technologist - $2,444 per week

Company: Voca

Location: Wenatchee, Washington

Posted Jan 22, 2025

Voca is offering a travel job for a CT Technologist in Wenatchee, Washington, starting from February 9, 2025, for 13 weeks. The position is for 36 hours per week on 12-hour night shifts. Voca provides comprehensive benefits, including health, dental, and vision insurance, 401(k) options, certification reimbursement, and a referral bonus program. The company emphasizes a travel-first culture, personalized support, and strong relationships with travelers. Voca aims to support career growth and ensure travelers' success and well-being.

Travel Respiratory Therapist - $2,437 per week

Company: LeaderStat

Location: Wenatchee, Washington

Posted Jan 22, 2025

LeaderStat is currently recruiting for a 13-week travel Respiratory Therapist position in Wenatchee, Washington. The job requires 1 year of full-time experience, current state licensure, and relevant certifications. The shift is night, 12 hours. LeaderStat offers excellent benefits including weekly pay, housing stipend, meals allowance, 401k retirement plan, medical, dental, and vision insurance, and referral bonuses. They provide dedicated support throughout the contract.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 22, 2025

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Tax/Legal Analyst, Indirect Tax

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Tax/Legal Analyst role involves researching, analyzing, and interpreting tax laws and regulations to ensure ONESOURCE™ applications comply with U.S. tax laws. Key responsibilities include managing content related to federal, state, and local indirect taxes, fees, and regulations, implementing new content, and testing for accuracy. The role requires 2-4 years of relevant tax experience, strong analytical skills, proficiency in online research tools, and the ability to meet deadlines. Superior written and verbal communication skills, organizational skills, and intermediate to advanced software skills are essential. Thomson Reuters offers a comprehensive benefits package, including flexible work model, wellbeing programs, learning & development opportunities, and a culture recognized for equality, diversity, and inclusion.

AWS DevOps Cloud Engineer (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Jan 22, 2025

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role requires operational leadership for the Cache system's infrastructure, deployment, and automation across Treasury's network domains. AWS environments, automation, and CI/CD pipelines expertise are essential. Proficiency in Python, Java, and JavaScript/TypeScript is required. The culture encourages curiosity, innovation, and long-term career growth.

Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok is seeking an experienced Automation Engineer to join the Threat Discovery & Prevention (TDP) Team within the US Trust & Safety (T&S) organization. The role involves developing automations and playbooks for threat intelligence, working cross-functionally with other Trust and Safety teams and Security teams, and identifying areas for process streamlining. The candidate should have proficiency in Python, automation experience, and understanding of current industry data analytical capabilities.

Revenue Accountant ASC 606

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Revenue Accountant position at a global leader in experience management software. The role involves analyzing fair value of offerings, preparing deal review packages, assisting in sales order quality control, and managing the revenue month-end close process. The ideal candidate should have a BS/BA in Finance, 3-4 years of revenue accounting experience in the software industry, preferably with a Big 4 public accounting firm background, and CPA certification. Knowledge of ASC 605, data-driven mindset, strong Excel skills, and excellent communication abilities are required. The compensation range is $65-95,000 based on experience.

Branch Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC is seeking a Senior Branch Manager for its Retail Branch organization, based in Washington, DC's Dupont Circle branch. The role involves managing branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. Key responsibilities include leading a high-performing team, executing a branded sales process, and ensuring risk management and compliance. Preferred skills include accountability, banking knowledge, client counseling, customer experience, decision-making, people management, and a proactive approach. The position requires 5+ years of related experience and at least 2 years of supervisory experience. PNC offers comprehensive benefits, including health coverage, life insurance, disability protection, 401(k) with match, and paid time off.

Regional Business Senior Manager - Transaction & Integration Excellence

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Regional Business Senior Manager (NAMR) - Transaction & Integration Excellence role, a temporary position starting July 2024 to February 2025. The role involves managing BCG's North America Transactions & Integration business, supporting strategic planning, managing projects and operations, and leading business development efforts. The role also includes managing people initiatives, innovation/IP development, and business operations. The ideal candidate should have technical & functional expertise in M&A, carve-out, and post-merger integration, strong communication skills, and experience in business operations within large global teams.

Overnight Concierge (Sun-Thurs, 11p-7a)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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