Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Regional Program Manager, Investigations & Legal Compliance

Company: Cloudflare

Location: Washington, DC

Posted Jan 22, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Regional Program Manager for Investigations & Legal Compliance. The role involves managing company compliance with new laws, supporting internal investigations, administering compliance training, managing Cloudflare's Policy Hub, assisting with conflict of interest disclosures, and executing a regional integrity and compliance communications strategy. The ideal candidate should have 6+ years of program or project management experience, preferably in an in-house legal department or tech company, with a strong background in conducting complex investigations and witness interviews. Excellent communication and interpersonal skills are required, along with the ability to work cross-functionally with various teams. The position offers competitive compensation, equity participation, and a comprehensive benefits package.

Program Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 22, 2025

Retail Food Service Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Sodexo is seeking a highly motivated Retail Manager 2 at MedStar Washington Hospital Center in Washington DC. The role involves overseeing retail operations, managing staff, and achieving financial targets. Sodexo offers fair compensation, comprehensive benefits, and career growth opportunities.

RVP Sales-Tableau/Mulesoft, A&D/GovSI

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce is a company that inspires the future of business with AI+ Data +CRM. They help companies across every industry blaze new trails and connect with customers in a whole new way. The company values its employees and provides opportunities for growth and development. They also have a strong commitment to equality and inclusion.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for a rewarding career in healthcare, specifically in a hospital setting. The role involves direct patient care, providing safe and comfortable dialysis treatment, and building long-term relationships with patients suffering from end-stage renal disease. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and flexible scheduling is necessary, including mornings, evenings, weekends, and holidays.

Federal Account Executive, Intelligence Community (Remote, Washington D.C.)

Company: Dynatrace

Location: Washington DC

Posted Jan 22, 2025

The role at Dynatrace involves executing account plans to maximize revenue potential, focusing on product land and growth, and targeting net new logos in the Federal market. The individual will consult with executives to develop an enterprise-wide strategy, generate velocity by establishing Dynatrace in new and existing markets, and ensure customer implementations are successful. The role requires a HS diploma or GED and at least 3 years of enterprise software sales experience, with a TSSCI clearance. Preferred qualifications include experience in complex organizations, Federal DoDIC accounts, and a successful track record in enterprise software sales. Dynatrace offers a competitive compensation package, including unlimited personal time off, an employee stock purchase plan, and medical-dental benefits.

Teacher at Shinning Stars Montessori Academy Public Charter School

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 22, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher to lead, coach, and mentor less experienced teachers. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Required skills include excellent customer service, organizational skills, and early childhood education experience. Benefits include discounted child care, medical, dental, and vision coverage, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Manager, Software Engineering - Content Platform

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is seeking a Software Development Manager for its Content Platform team. This role involves leading a team responsible for building and maintaining the publishing platform's software and infrastructure, including content delivery and backend systems. The manager will work closely with other engineering teams to ensure robust and reliable systems. Key responsibilities include mentoring and coaching engineers, recruiting new talent, prioritizing tasks, managing projects, and ensuring system stability and uptime. The ideal candidate will have a passion for platform stability, experience with back-end languages like Java and Python, proficiency in web frameworks, command line navigation, Git, message brokers, and DevOps technologies. AWS expertise, experience with databases, and a strong understanding of cloud infrastructure are also required. The role offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Discovery Analyst

Company: Apple

Location: Washington, DC

Posted Jan 22, 2025

Apple is hiring an experienced Discovery Analyst for the Legal Operations & Global Security team. The role involves partnering with internal and external teams to support legal matters, acting as a liaison between in-house counsel, business groups, outside counsel, and eDiscovery vendors. The ideal candidate should have 5+ years of hands-on ediscovery experience, a thorough understanding of litigation lifecycle and discovery processes, and strong technical knowledge of common discovery platforms. The role offers a competitive base pay range between $120,500 and $181,100, along with comprehensive benefits and opportunities for professional growth.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health offers challenging opportunities for pharmacy interns to learn and grow professionally. The company is committed to increasing access, lowering costs, and improving quality of care. As a pharmacy intern, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment.

Branch Manager - DC NoVA Market - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Jan 22, 2025

Chase is seeking a Branch Manager to lead a team in providing exceptional customer service, educating clients on digital banking platforms, and fostering a strong, inclusive culture. The role involves managing branch operations, growing deposits and investments, and collaborating with various Chase departments to offer a seamless customer experience. Key responsibilities include setting the branch's tone, coaching employees, maintaining a strong risk environment, and adhering to regulatory requirements. Required qualifications include proven leadership, effective priority management, and a commitment to operational integrity. Preferred qualifications include a college degree, retail banking experience, and Chase leadership experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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