Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Test Automation Engineer-Mid

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking a Mid-Level Test Engineer with active Top-Secret/SCI clearance for a federal government project in Washington DC. The role involves working in an agile environment, engaging with clients, creating test cases, performing manual and automation testing, and identifying risks. Required qualifications include clearance, a bachelor's degree, 3-5 years of test engineering experience, and proficiency in various languages and tools. CGI offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Software Developer-Mid

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking Mid-Level Software Developers with active Top-Secret/SCI clearance for a project in Washington DC. The role involves leading Agile software development, system integration, and adhering to Agile and test-driven development principles. Required qualifications include proficiency in JavaScript (ES6 and higher), React, NextJS, Tailwind CSS, Material UI, RESTful design, NodeJS, Express, NestJS, Npm, Go language, Java 8, SOAP services, Maven, and Gradle. Minimum of 5+ years' experience as a Mid-level Software Developer is required. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, maternity/parental leave, learning opportunities, and wellness programs.

Systems Engineer (Sr.) - TS/SCI REQUIRED

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking a Sr. Systems Engineer with active TS/SCI clearance for a project in Washington DC. The role involves collaborating with tech and business teams, mentoring junior analysts, managing multiple projects, and ensuring adherence to documentation standards. Required qualifications include 5+ years of technical analysis, proficiency in JavaScript, Angular, Material UI, RESTful design, .NET Framework, C#, F#, OpenText Content Server, Git, Azure DevOps, SAST, unit and integration testing, AWS, Agile methodologies, strong interpersonal skills, and excellent communication. US Citizenship is mandatory due to the nature of the government contract.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 13, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Recreation Assistant - Liberty

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Jan 13, 2025

The U.S. Navy Installations Command is hiring for a position that supports the Military's Quality of Life programs. The job requires customer service, data entry, and basic mathematical computations. The salary is dependent on experience and education, and the selectee may be required to complete a probationary period. The agency offers a comprehensive benefits package, including access to fitness, recreation, lodging, and food and beverage programs.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 13, 2025

The text is a job description for a 3rd year pharmacy intern position at CVS Health. It highlights the company's commitment to improving healthcare access, quality, and affordability. The role involves working under a licensed pharmacist to ensure a safe and effective pharmacy environment, delivering exceptional patient care, and participating in patient care programs. The position requires enrollment in an ACPE accredited pharmacy program, strong communication skills, and the ability to meet state licensure requirements.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 13, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Implementation Consultant

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 13, 2025

Thomson Reuters is seeking an Implementation Consultant to drive transformation in the accounting industry by implementing cutting-edge software solutions. The role involves working closely with clients to enhance their processes through AI applications, providing expert guidance, and optimizing business processes. The ideal candidate should have a background in public accounting, consulting, or accounting software, with strong technical and consultative skills. The position offers a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth.

Culinary Specialist

Company: Aramark

Location: Washington, DC

Posted Jan 13, 2025

Aramark is hiring a Food Service Worker with an hourly rate ranging from $17.00 to $17.75, depending on skills and qualifications. The role involves preparing quality food, maintaining records, and assisting in daily reports. Responsibilities also include adhering to food safety regulations, maintaining cleanliness, and performing other duties as assigned. Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The company emphasizes equal employment opportunity and non-discrimination.

J.P. Morgan Wealth Management - Market Director of Wealth - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Jan 13, 2025

J.P. Morgan Chase is a leading financial services firm that values helping clients, taking care of employees, building relationships, delivering exceptional customer service, and maintaining a strong commitment to diversity and inclusion. The company offers a broad range of investment products and digital technology to meet clients' financial needs. The role of Market Director of Wealth in J.P. Morgan Wealth Management involves creating a culture of excellence, building deep relationships, and promoting a customer-obsessed culture while managing a team of Financial Advisors.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 13, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The company's purpose is to bring heart to every moment of health, supported by their Heart At Work Behaviors™. Pharmacy Technicians play a crucial role in achieving this, ensuring smooth pharmacy operations, accurate prescription fulfillment, and exceptional patient experiences. They contribute to a safe, inclusive culture and are required to complete a training program and meet state-specific licensing and certification requirements.

Computer Scientist (Cybersecurity)

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 13, 2025

This position is in the Bureau of Consular Affairs, Office of Consular Systems and Technology (CA/CST). CA/CST offers comprehensive systems support for the Consular function globally, covering planning, design, development, implementation, installation, and ongoing support of automated systems. The role involves providing authoritative scientific and technical leadership in research, development, design, and implementation of cutting-edge computing science and information management. The incumbent is recognized as a government-wide expert in computer science, researching and leading innovative cybersecurity strategies. They explore emerging trends in computer science, engineering, information management, and cybersecurity, developing recommendations for research priorities. The role also involves representing the Bureau in partnerships with other USG agencies, academic institutions, and private research organizations to advance computer science, engineering, and IT. The position requires U.S. citizenship, ability to obtain a Top Secret security clearance, and successful E-Verify check. Applicants must have a Bachelor's degree in computer science or a related field with specific coursework in mathematics, statistics, and computer science. At least one year of specialized experience in providing technical leadership, formulating policies, and guiding information architecture is necessary. Applicants must demonstrate expertise in IT-related problem-solving, customer service, oral communication, and attention to detail.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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