Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Network Security Engineer

Company: Bank of America

Location: Washington, DC

Posted Dec 19, 2024

Bank of America is seeking a Network Security Engineer with 5+ years of experience in Network or Cloud Security. The role involves serving as a subject matter expert, designing and implementing security systems, and driving complex technical projects. Key responsibilities include overseeing major engineering milestones, identifying risks, and mentoring team members. The position offers a competitive salary range of USD 98,400.00 - 160,800.00 per year, along with benefits and potential discretionary incentives. The company values a diverse and inclusive workplace, focusing on teammate wellness, and community impact.

SAP Program Security Manager

Company: Deloitte

Location: Washington, DC

Posted Dec 19, 2024

Deloitte is seeking an experienced Federal Security professional to lead and administer their Special Access Program (SAP) in Rosslyn, VA. The role offers an opportunity to build and lead a SAP, partner with clients, and contribute within a broader security team environment. The candidate will ensure strict adherence to various security regulations, provide day-to-day security support, and assist in developing and executing policies for safeguarding SAP and collateral data. The ideal candidate should have 8 years of federal security experience with 5 years of specific SAP experience, strong communication skills, and the ability to lead and mentor junior security professionals.

Financial Analyst - Georgetown University Dining

Company: Aramark

Location: Washington, DC

Posted Dec 19, 2024

Aramark is seeking a Financial Analyst with 2-3 years of experience in accounts payable/accounts receivable, payroll, guest ledger/city ledger, and profit and loss. The role involves providing analytical support, preparing financial reviews, managing accounting office functions, and supervising cash disbursements, payroll, cash receipts, and general ledger accounting. The salary range is $62,000-$78,000, with additional benefits including medical, dental, vision, retirement savings plans, and paid days off. Aramark emphasizes a diverse environment, client service, and professional growth.

Deputy Program Manager

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos Digital Solutions, Inc. (LDSI) is seeking a Deputy Program Manager. The role involves managing projects, capturing requirements, tracking and reporting on status, and ensuring efficient execution. Key responsibilities include managing a proprietary CRM database, preparing documentation, and assisting with process improvements. The ideal candidate will have a Bachelor's degree, project management skills, strong organizational abilities, proficiency in M365 Office applications, and advanced Excel skills. Familiarity with web-based CRM software, IT concepts, and networking principles is beneficial. Excellent communication skills and the ability to work independently or in a team are required. Leidos offers career advancement, growth opportunities, and a supportive work-life balance.

Resident Manager

Company: Bozzuto

Location: Washington, DC

Posted Dec 19, 2024

Bozzuto is a company that values community, inclusivity, and professional growth. They strive to deliver exceptional experiences to all stakeholders, including associates. The Residential Manager role involves managing renewals, leasing, resident retention, and property operations. The ideal candidate should have a BA/BS degree, 1-3 years of property management experience, and strong financial analysis skills. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' well-being and professional development.

Social Video Producer, Opinions

Company: The Washington Post

Location: Washington, DC

Posted Dec 19, 2024

The Washington Post Opinions team is seeking a Washington-based journalist to produce and edit social-first video content, focusing on engaging new audiences. The ideal candidate will have 2+ years of relevant journalism experience, strong editing skills, and familiarity with Adobe products. They will introduce opinion personalities to social audiences, elevate commentary of opinion writers, and collaborate with columnists on video formats. The role involves working with audience editors and designers to ensure video content aligns with The Post's brand. The compensation range is $64,300.00 - $96,500.00 USD annually, with benefits including comprehensive health coverage, pension, and 20 weeks of parental leave.

Food Safety & Brand Standard Specialist

Company: Rentokil Terminix

Location: Washington, DC

Posted Dec 19, 2024

Rentokil, a global leader in pest control, offers a full-time position with benefits starting on day 1. The role involves traveling 50% of the time, ensuring food safety and quality for clients in the food industry. The job is suitable for those with a background in hospitality, food science, or related fields. Compensation includes competitive hourly pay, overtime, and quarterly bonuses. The company values work-life balance, offering perks like miles and points for travel, and the use of company vehicles. Rentokil promotes from within and offers growth opportunities, tuition reimbursement, and a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Senior Consulting Director, DFIR, Reactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 19, 2024

Palo Alto Networks is seeking a Senior Consulting Director, Digital Forensics & Incident Response for North America. The role involves leading the DFIR consulting practice, managing day-to-day operations, setting strategic direction, and providing world-class reactive cybersecurity solutions. The ideal candidate should have extensive experience in managing consultants, leading complex DFIR investigations, and possess strong technical proficiency in cybersecurity services. They will be responsible for driving innovation, ensuring service quality, and fostering a culture of excellence. The compensation is competitive, ranging from $236,000 to $275,000 per year.

Engagement Delivery Manager - Federal, DC Region

Company: Salesforce

Location: Washington, DC

Posted Dec 19, 2024

Salesforce, the Customer Company, is seeking innovative Project Managers/Senior Managers for its Professional Services department. The role involves driving successful customer outcomes, leading complex projects, and managing relationships, deliverables, and outcomes. The ideal candidate should have over 10 years of project management experience, including handling external client projects, and a proven history of delivering high-quality results on schedule and within budget. The role requires strong interpersonal and communication skills, and the ability to work in a fast-paced, high-energy environment. The position offers a comprehensive benefits package, world-class training, and opportunities for community involvement.

PR Manager/ Senior PR Manager, Corporate

Company: Apple

Location: Washington, DC

Posted Dec 19, 2024

Apple's communications team is seeking a Public Relations Manager or Senior Public Relations Manager to drive strategy and execution of corporate PR programs. The role involves managing press relations, crisis communication, and requires a strong work ethic, passion for technology, and excellent communication skills. The compensation range is between $129,400 and $242,400, with additional benefits and stock programs. Apple is committed to inclusion and diversity.

Director, Federal Government Affairs

Company: Walmart

Location: Washington, DC

Posted Dec 19, 2024

The Director, Federal Government Affairs, will be based in Washington, DC and play a crucial role in developing and maintaining relationships with Democratic stakeholders at the federal level. The ideal candidate should have a history of working with diverse stakeholders and will act as an advocate for the company, contributing to stakeholder engagement efforts. Responsibilities include providing input on legislative proposals, drafting testimony for Congressional hearings, and engaging with senior executive branch officials, members of Congress, and foreign ambassadors. The role requires ensuring alignment of Walmart's corporate goals with government policy, representing the company's positions with internal and external groups, and collaborating on messaging and media strategies. The candidate should have at least 7 years of experience on Capitol Hill or in public policy, with a strong track record, creative vision, and excellent communication skills.

Grocery Clerk

Company: Kroger

Location: Washington, MI

Posted Dec 19, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embodying the company's core values. Responsibilities include helping customers discover new products, informing them of specials, ensuring product freshness, stocking and inventory management, adhering to food safety regulations, and promoting a safe work environment. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger values its employees, offering growth opportunities and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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