Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Managing Director: Federal Sales USAF and IRS/Treasury

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The successful candidate will have executive presence, technology expertise, and deep market knowledge, serving as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems. The role requires strong sales execution experience, deep knowledge of IBM's strategy and portfolio, and the ability to advise clients on technical architecture needs. The candidate should reside in the DC Northern Virginia and Southern Maryland areas.

Commercial Insurance Risk and Compliance Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae offers a role for a Commercial Insurance Risk and Compliance Lead Associate. The position involves assessing and identifying potential insurance risks, collaborating with stakeholders, and supporting policy development. The role requires extensive knowledge of insurance principles, underwriting practices, and laws. The successful candidate will serve as a Subject Matter Expert, train stakeholders, audit compliance practices, and mentor team members. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Care Manager (LCSW) - Inpatient Psychiatry

Company: Lee Company

Location: Washington, CT

Posted Dec 04, 2024

Charlotte Hungerford Hospital is seeking a Master's Degree holder in Social Work (LCSW) for a part-time crisis intervention position. The role involves evaluating and treating patients in psychiatric crisis, collaborating with ED staff, and developing care plans. The hospital offers a supportive environment with biweekly clinical supervision, team huddles, professional development, and a comprehensive benefits package including medical, dental, 401(k), and generous paid time off. The ideal candidate should have experience in crisis intervention, preferably with dual diagnosis, children, adolescents, and geriatric populations.

Licensed Massage Therapist, Washington, DC

Company: Equinox

Location: Washington, DC

Posted Dec 04, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a results-driven Licensed Massage Therapist. The company offers competitive pay, a forward-thinking work environment, and opportunities for professional growth. The ideal candidate should possess a valid DC license, excellent communication skills, and a deep understanding of anatomy and movement. The role involves performing various types of massages, creating treatment plans, and maintaining a clean workspace.

Catering Manager - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

The Catering Manager position at the Walter E Washington Convention Center is a leadership role responsible for overseeing all aspects of catering solutions and special events. The role involves developing catering solutions, maintaining client relationships, ensuring quality in event planning and execution, and managing a team. The salary range is $70,000 to $75,000, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Qualifications include at least 2 years of experience, preferably in a management or supervisory role, and a bachelor's degree. The role requires excellent communication skills, food handlers and alcohol service certifications, and the ability to stand for extended periods.

Federal Technology Sales Managing Director- Defense and Civilian

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The role requires executive presence, technology expertise, and deep market knowledge to serve as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems.

Sonographer - TPT/Per Diem - Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 04, 2024

The job posting is for an Ultrasound Technologist position, requiring at least one year of experience. The role involves providing ultrasound imaging services to patients, preparing ultrasound rooms, and performing high-quality testing. The company is committed to its employees, offering competitive wages with a recent 9% increase. Key responsibilities include diagnostic testing, customer service, ensuring patient and employee safety, and adhering to regulatory requirements. The ideal candidate should have customer service and problem-solving skills, knowledge of radiation safety, and infection control practices. Preferred qualifications include hospital experience.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

Aramark Student Nutrition is seeking a Food Service Director to manage dining operations, oversee food preparation, and ensure safety and sanitation standards. The role involves leading teams, developing culinary experiences, and managing budgets. The salary ranges from $85,000 to $90,000, depending on qualifications and experience. Benefits include comprehensive health, dental, vision, and work/life resources. Key responsibilities include menu planning, staff management, and maintaining effective client relationships.

Senior Data Architect - Threat Intelligence - Global Information Security

Company: Merrill

Location: Washington, DC

Posted Dec 04, 2024

Bank of America is seeking a Senior Threat Intelligence Data Architect with extensive cybersecurity experience. The role involves designing secure and scalable data architecture solutions, aligning with business objectives and compliance requirements. Key responsibilities include developing data architecture vision, designing data models, defining data integration strategies, and collaborating with cross-functional teams. The ideal candidate should possess in-depth knowledge of cybersecurity principles, data management best practices, and a proven track record in implementing monitoring and logging strategies. Required skills include expertise in threat intelligence platforms, data modeling tools, database management systems, and big data environments. Strong communication and collaboration skills are essential, along with project management experience and the ability to handle multiple initiatives concurrently.

Assistant Property Manager - NoMa

Company: Bozzuto

Location: Washington, DC

Posted Dec 04, 2024

Bozzuto, a property management company, seeks an Assistant Property Manager (APM) with 2+ years of experience. The APM will lead by example, achieve financial objectives, and build brand loyalty. They will conduct tours, manage delinquency, and ensure community cleanliness. The role involves coaching team members, working weekends, and stepping in when the Property Manager is absent. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is offering a full-time Grill Cook position with a pay range of $7.25 to $25.79 per hour. The role involves preparing and serving a variety of food items, working in a team, and ensuring a healthy and safe working environment. Sodexo values its employees, offering a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health benefits, and retirement plans. The company is committed to diversity and inclusion.

Federal Account Executive

Company: Box

Location: Washington, DC

Posted Dec 04, 2024

Box, founded in 2005 and headquartered in Redwood City, CA, is seeking a seasoned salesperson with 6+ years of experience in Sales, particularly in the Federal segment. The role involves sourcing and closing net new logos within the Federal Government segment, understanding customer challenges, and driving the sales process. The ideal candidate should have a proven track record in closing complex deals, selling to C-level executives within Federal accounts, and experience in ECM, Cloud, or SaaS sales. Box values diversity and inclusiveness, and offers competitive compensation, benefits, and equity. The role requires up to 50% travel and a minimum of 2 days per week in the assigned office.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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