Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

IT Specialist

Company: U.S. Department of State

Location: Washington, DC

Posted Dec 03, 2024

The job is in the Office of Analytics, Deputy Assistant Secretary of Research and Analytics, Bureau of Global Public Affairs, Department of State. The role involves managing operations for cloud infrastructure supporting open-source information collection and analysis, leading IT infrastructure testing, and establishing relationships with GPA and Department stakeholders. Requirements include U.S. citizenship, Secret security clearance, and at least 1 year of specialized IT experience, including data warehouse operations, data mining, and cloud-based solution development.

Federal Deployment Manager

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 03, 2024

Palo Alto Networks is dedicated to being the leading cybersecurity partner, ensuring a safer digital world. They value innovation, collaboration, and integrity. The company offers a supportive work environment with flexible development programs and a focus on employee wellbeing. The National Security Division seeks a Deployment Manager to specialize in serving public sector customers, particularly in leveraging Internet Landscape Intelligence (ILI) capabilities for Department of Defense, Intelligence Community, and Federal Civilian customers. The ideal candidate should have 5+ years of technical client delivery experience, a strong understanding of cyber threats, and excellent communication skills.

Insurance Credit Resolution Specialist

Company: Privia Health

Location: Washington DC

Posted Dec 04, 2024

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The company's Privia Platform, led by top industry talent and exceptional physician leadership, consists of scalable operations and end-to-end cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the wellbeing of providers.

Document Reviewer

Company: Addison Group

Location: Washington, DC

Posted Dec 03, 2024

A job posting for Document Reviewers is available in Northern Virginia. The role involves supporting a nationwide project, conducting detailed document analysis, and ensuring compliance with program rules. Qualifications include a minimum of three years of relevant experience, proficiency in Microsoft Office, strong analytical skills, and the ability to work in a fast-paced environment. Overtime may be required.

Network & AWS Operations Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 03, 2024

A cloud services company is seeking a security-focused DevOps engineer with extensive experience in automation tooling, system administration, and Linux/UNIX operating systems. The role involves researching and architecting secure solutions, designing high-performance, scalable, and fault-tolerant systems, and deploying self-service security solutions. The ideal candidate should be comfortable with multiple programming languages, configuration-as-code, and various technologies including iptables, TCP/IP, and version control tools. Strong communication skills and the ability to work independently or collaboratively are required. Experience with SaaS/PaaS solutions, virtualization, and database platforms is a plus.

T2 Systems Engineer

Company: BryceTech

Location: Washington DC

Posted Dec 03, 2024

BryceTech is seeking a mid to senior level systems engineer with experience in satellites and their interface to ground systems. The ideal candidate will have a good technical background, knowledge of RFLink16S band, SV payloads, and SATCOM. They should be able to work in a fast-paced dynamic environment and have strong communication skills. The position involves supporting various engineering, scientific analysis, planning, and program management of defense space activities.

Warehouse Manager for AMTRAK - Washington DC

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

The Warehouse Manager position at Aramark involves supervising commissary activities, ensuring smooth food and supply flow to Amtrak trains, and managing costs. Responsibilities include coordinating activities, maintaining work methods, enforcing policies, and supervising staff. The role requires an Associates Degree in Business/Operations/Management, industry background in vending, food service, or route distribution, and functional background in route driving. Aramark offers competitive compensation and benefits, including medical, dental, vision, retirement savings plans, and paid days off.

Quality Assurance Manager

Company: MTM

Location: Washington DC

Posted Dec 03, 2024

The job posting is for a Manager Quality Assurance position at MTM, a company that values innovation, collaboration, and growth. The role involves supervising a team, ensuring compliance with client requirements, and providing training and support. The company offers competitive pay, benefits, and a casual dress environment.

Environmental Program Manager - T&M

Company: Accenture

Location: Washington, DC

Posted Dec 03, 2024

The Environmental Program Manager will oversee various government projects, conducting audits on Storm Water Pollution Prevention, evaluating and altering environmental procedures, ensuring compliance with regulatory bodies, and managing safety plans. The role requires a Bachelor's Degree in a related field, professional certifications, and 8 years of environmental project experience. The individual will also participate in design review conferences, review construction correspondence, and provide oversight of construction operations.

Watch Officer

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 03, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm, is seeking a Watch Officer. The role involves supporting the IT Operations Center, monitoring network and server performance, and ensuring the security of critical business functions. The ideal candidate should be a U.S. citizen with a minimum of an Interim Secret clearance, possessing strong IT skills, ITIL concepts understanding, and excellent communication skills. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Regional Merchant Lead - Northeast

Company: DoorDash

Location: Washington, DC

Posted Dec 03, 2024

DoorDash is seeking a Regional Merchant Lead (Outside Sales Representative) with 2+ years of sales experience, ideally in a closing role. The role involves new restaurant acquisition, selling products and services, and uncovering restaurant pain points. The successful candidate will have a passion for SMB businesses and the restaurant industry, excel in a transactional deal cycle, and have experience exceeding goals. This is a hybrid role with up to 50% travel. DoorDash offers a comprehensive benefits package and is committed to diversity and inclusion.

Finance Shared Services - Accounting -Payroll Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 03, 2024

Fannie Mae is seeking a Payroll Advisor with 6 years of experience in full-cycle payroll processing using Workday. The role involves collecting, compiling, and entering payroll data, processing U.S. payrolls, resolving discrepancies, reconciling tax filings, and ensuring compliance with regulations. The ideal candidate should have a Bachelor's degree, strong communication skills, and a positive attitude. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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