Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Food Service Supervisor - District E-E Sports

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

Aramark is hiring full-time Food Service Supervisors with a competitive hourly rate ranging from $21.00 to $25.00. The role involves leading a team, overseeing operations, ensuring food safety and quality, maintaining inventory, and supervising employees. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The job requires strong organizational skills, ability to perform basic arithmetic, and maintaining emotional control under stress.

Standards Editor

Company: The Washington Post

Location: Washington, DC

Posted Dec 03, 2024

The Washington Post is seeking an experienced editor to join its Standards desk, responsible for maintaining accuracy, consistency, and fairness in journalism. The role involves overseeing corrections, advising on complex stories, enforcing reporting standards, and working closely with the legal team. The ideal candidate will have at least 10 years of journalism experience, strong news judgment, and meticulous fact-checking skills. They should also possess excellent interpersonal skills and a cool head under pressure. The position offers comprehensive benefits and is based in the Washington, D.C. newsroom.

Relationship Manager, Business Cards & Payments - Acquisitions (DC & Southern MD)

Company: Capital One

Location: Washington, DC

Posted Dec 03, 2024

Capital One is seeking a Relationship Manager for Business Cards & Payments in Washington DC & Southern Maryland. The ideal candidate should be a self-starter, disciplined, autonomous, and have a high sense of urgency to deliver on customer needs. The role involves building long-term relationships with small and mid-sized businesses, understanding their business and B2B wallet, and helping them identify the right products to optimize rewards and benefits. The candidate will be responsible for multiple aspects of the sales cycle, including building a go-to-market business plan, identifying and qualifying leads, cold-calling c-suite executives, assessing customer needs, and driving new account engagement. The role requires excellent project and process management, interpersonal influence, networking, project ownership, and workflow management skills. The minimum and maximum full-time annual salary for this role is $105,000.

Cybercrime Disruption Specialist

Company: Bank of America

Location: Washington, DC

Posted Dec 03, 2024

Bank of America is seeking a Cybercrime Specialist to join their Cybercrime Disruption & Response team. The role involves researching and understanding the cybercriminal ecosystem, identifying emerging threats, and collaborating with enterprise stakeholders to prevent cybercrime. The ideal candidate should have 3+ years of experience in cyber fraud, threat intelligence, or cyber threat evaluation, and proficiency in data analysis and Python. The position offers a competitive salary and benefits package, with opportunities for career growth and making a significant impact in the field of cybersecurity.

Salesforce Enterprise Architect (TS/SCI + Full Scope Polygraph)

Company: IBM

Location: US Washington

Posted Dec 03, 2024

The text describes a role as an Enterprise Architect specializing in implementing Salesforce within a highly secure client engagement. The role involves designing and overseeing the delivery of complex, scalable, and secure Salesforce solutions that align with the client's business objectives and stringent security requirements. The architect must have extensive experience in Salesforce architecture and implementation, with expertise in Sales Cloud, Service Cloud, Experience Cloud, and integrations. They should be proficient in Salesforce technologies, integration frameworks, APIs, and middleware. The role requires strong leadership, stakeholder communication, and problem-solving skills, as well as experience managing secure large-scale implementations. The candidate should demonstrate a commitment to innovation, scalability, and compliance.

Barista - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $21.55, and benefits include medical, dental, vision, and work/life resources. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines.

Risk Oversight Lead

Company: Merrill

Location: Washington, DC

Posted Dec 03, 2024

Bank of America is seeking a Risk Oversight team lead with extensive cybersecurity or information security domain knowledge and 8+ years of risk management experience. The role involves overseeing day-to-day activities, strategic planning, and execution of the team. Key responsibilities include managing Issues Management portfolio, engaging with senior leaders, developing partnerships, and providing critical reporting. The ideal candidate should have experience in regulatory, operational risk, and compliance, with strong relationship management and interpersonal skills. The position offers a competitive salary, benefits, and opportunities for career growth.

Sr TRIRIGA Application Developer

Company: JLL Technologies

Location: Washington DC

Posted Dec 03, 2024

The job posting is for a Sr TRIRIGA Application Developer position at JLL, a global provider of real estate and investment management services. The job involves developing and implementing TRIRIGA-based solutions for the US Federal customer. The company offers a supportive culture, comprehensive benefits package, and personalized benefits that support personal wellbeing and growth.

Pharmacy Intern

Company: CVS Health

Location: Fort Washington, PA

Posted Dec 03, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Specialty Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is seeking a Pharmacy Technician for their CarePlus Specialty Pharmacy team, specializing in various diseases. The role involves ensuring correct medication filling, accurate prescription information entry, patient communication for delivery or pickup, and inventory management. The position offers a comprehensive benefits package, including medical, dental, vision insurance, and more. Required qualifications include 1+ years of pharmacy technician experience and active registration with the District of Columbia Board of Pharmacy. Preferred qualifications include bilingual skills, PTCB Certification, and previous retail or customer service experience.

Navy Qualified Validator (NQV) Level II

Company: H2 Performance Consulting Corporation

Location: Washington DC

Posted Dec 03, 2024

H2 Performance Consulting is seeking a Navy Qualified Validator with experience in Navy Cloud authorizations and cybersecurity Assessment and Authorization. The job requires a Secret Clearance and a Bachelor's Degree or relevant experience.

Federal Technology Partner Specialist- DC Market

Company: IBM

Location: US Washington

Posted Dec 03, 2024

The text describes a role as a Technology Partner Specialist at IBM, focusing on working with Federal System Integrators (FSIs) to provide solutions to their technology challenges. The role involves utilizing deep technology expertise, collaborating with FSIs, and driving sales to address clients' internal transformation challenges. The candidate should have federal market and FSI experience, technical expertise in cloud, data, AI, and automation technologies, and a proven track record of successful sales.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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