Customer Success Manager Jobs in Washington DC

58,205 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Human Resources Administrative Assistant

Company: B. F. Saul Company

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Human Resources Administrative Assistant position at B F Saul Company. The job requires supporting the Corporate Human Resources team, handling team member relations issues, and performing various administrative tasks. The company offers a competitive benefits package and a positive work environment.

Senior Manager of Accounting Operations

Company: Crowell & Moring

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Senior Manager of Accounting Operations at Crowell amp Moring LLP. The role involves leading global accounts payable, cash operations, and process automation, as well as providing best-in-class support to attorneys and staff. The ideal candidate will have a strong background in accounting, excellent communication skills, and experience in managing teams.

Contract Manager

Company: Pivot Path Solutions

Location: Washington DC

Posted Nov 21, 2024

Pivot Path Solutions is seeking a highly skilled Contracts Manager with experience in government acquisition support and project management. The ideal candidate will have a proactive and detail-oriented mindset with exceptional communication skills.

Grants Project Manager

Company: Corner Alliance

Location: Washington DC

Posted Nov 22, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Grants Project Manager with 8+ years of experience to join their team. The role requires strong project management skills, data analytics, and team leadership to ensure high-quality project deliverables. The company offers a comprehensive benefits package and a culture dedicated to a highly engaged team.

Program Associate, Latin America and the Caribbean

Company: CIPE

Location: Washington DC

Posted Nov 22, 2024

The Center for International Private Enterprise (CIPE) is a core institute of the National Endowment for Democracy and is the international affiliate of the US Chamber of Commerce. CIPE designs and implements projects around the world that help make democracy deliver the freedom and opportunity for all to prosper. Since 1983, CIPE has worked to build the political market and civic institutions vital to democratic societies and private sector-led economies. Their key program areas include democratic governance, anti-corruption, enterprise ecosystems, trade facilitation, economic empowerment of at-risk communities, and opening political space in closed societies.

Analyst Intern

Company: Protagonist

Location: Washington DC

Posted Nov 21, 2024

Protagonist is a pioneering organization that uses narrative analytics to help clients achieve their goals. They are seeking talented individuals to join their team and contribute to their mission of advancing positive social change.

VP, Enablement

Company: HHAeXchange

Location: Washington DC

Posted Nov 22, 2024

HHAeXchange is seeking a VP Enablement to lead the enablement team, develop strategies for sales and operations teams, and maintain knowledge documentation. The role requires 15+ years of experience in SaaS enablement and a strong project management acumen.

Senior Acquisition Specialist

Company: Pivot Path Solutions

Location: Washington DC

Posted Nov 21, 2024

Pivot Path Solutions is a government contracting and management consulting firm seeking a senior acquisition subject matter expert. The ideal candidate will lead and assist teams across the range of acquisition oversight tasks and be responsible for the quality of delivery services and work products.

Conference Technology Team Lead

Company: Crowell & Moring

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Conference Technology Team Lead at Crowell amp Moring LLP. The role involves administering technical and operational support for audiovisual equipment, providing conference technology support, and maintaining equipment inventories. The job requires advanced technical skills, experience with video conferencing technologies, and strong communication and problem-solving abilities.

Contracts Manager

Company: Corner Alliance

Location: Washington DC

Posted Nov 22, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Contracts Manager with 8+ years of experience to join their team. The ideal candidate will have a great attitude, be flexible, and thrive in a fast-paced environment. The company offers a comprehensive benefits package, a competitive salary range of $120,000 to $145,000 annually, and a company culture dedicated to a highly engaged team.

Account Executive, Federal (East)

Company: Slingshot Aerospace

Location: Washington DC

Posted Nov 22, 2024

Slingshot Aerospace is seeking an Account Executive to interface with Federal Clients with operations and interests in space. The role involves identifying, qualifying, and pursuing new and expansion business opportunities with lead account ownership and relationship requirements.

Associate Program Officer, Program Coordination Unit

Company: CIPE

Location: Washington DC

Posted Nov 22, 2024

The Center for International Private Enterprise (CIPE) is a core institute of the National Endowment for Democracy and the international affiliate of the US Chamber of Commerce. CIPE designs and implements projects around the world to help make democracy deliver the freedom and opportunity for all to prosper. Since 1983, CIPE has worked to build the political market and civic institutions vital to democratic societies and private sector-led economies. The Associate Program Officer (APO) will assist in high-level organization and coordination, work directly with PCU colleagues, and coordinate with multiple teams to implement approximately one hundred active projects.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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