Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Privacy Risk Manager

Company: Meta

Location: Washington, DC

Posted Nov 19, 2024

Meta is seeking a Privacy Risk Manager with extensive experience in risk management, testing, and Meta Privacy functions. The role involves driving cross-functional engagement, monitoring regulatory policies, and communicating progress updates. The ideal candidate should be an experienced privacy professional, comfortable in high-pressure situations, and capable of pivoting quickly. They will partner with Meta's business and product teams to improve compliance and privacy-by-design integration into operations and product life cycles. The role requires proven project management skills, strategic priorities, and a history of delivering operational results.

Senior Manager, Public Policy

Company: Roblox

Location: Washington, DC

Posted Nov 19, 2024

Roblox is seeking a Senior Public Policy Manager to join their Federal Policy team in Washington, DC. The role involves developing and implementing an engagement strategy with Republican lawmakers, maintaining relationships with policymakers, and advising internal teams on public policy matters. The ideal candidate should have a Bachelor's degree in a relevant field, 8+ years of experience with Republican policymakers, and deep knowledge of the legislative process. Roblox offers an industry-leading compensation package, excellent benefits, and a supportive work environment.

Compliance Manager

Company: Link Logistics

Location: Washington DC

Posted Nov 19, 2024

Link Logistics Real Estate Link is a leading operator of last-mile logistics real estate. The company connects consumption technology and the supply chain across its portfolio, which spans more than half a billion square feet. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business.

Federal Enterprise Account Executive - DHS

Company: Qualtrics

Location: Washington DC

Posted Nov 19, 2024

The text describes the company Qualtrics and its mission to help organizations deliver exceptional frontline experiences. It highlights the company's culture of collaboration, hard work, and commitment to winning. The text also describes the role of a Federal Enterprise Account Executive, which involves leading sales efforts within the assigned territory and driving revenue growth.

Pharmacy Technician

Company: CVS Health

Location: Fort Washington, PA

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Senior Billing Specialist

Company: The Washington Post

Location: Washington, DC

Posted Nov 19, 2024

The Washington Post is hiring a Senior Billing Specialist to manage billing and financial processes for print subscribers and agents. The ideal candidate should have a strong finance background, excellent communication skills, and the ability to work independently. Responsibilities include processing daily billing, resolving discrepancies, and maintaining billing files. The role demands a detail-oriented, proactive individual with analytical skills and the ability to adapt to change. Benefits include competitive medical coverage, pension, 401(k) match, and 20 weeks of paid parental leave.

Pharmacy Technician (Per Diem/On-Call)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 19, 2024

The text describes a job role for a pharmacy technician within the PCC-WA team. The technician will support pharmacists in preparing and dispensing medications, performing tasks such as typing prescriptions, processing refills, stocking shelves, and maintaining inventory. They will also ensure patient safety, stay updated on clinical initiatives, and work effectively as part of a team. Basic qualifications include completion of a pharmacy technician training program and obtaining a Pharmacy Technician Certification in Washington. Preferred qualifications include prior experience in pharmacy, IV experience, warehouse experience, and knowledge of managed care health systems.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

MRI Technologist - 30 Hrs Float- 5k SOB - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 19, 2024

The job posting is for a Radiologic Technologist position, specifically for MRI procedures. The role involves providing high-quality patient imaging, ensuring patient safety, and maintaining equipment. Key responsibilities include performing diagnostic tests, providing customer service, and adhering to safety protocols. The company is committed to its employees, recently offering a wage increase of up to 9% retroactively. The ideal candidate should have a minimum of one year of direct experience with cross-sectional anatomy, and be certified as a Radiologic Technologist. Additional qualifications include knowledge of radiation safety, infection control practices, and excellent communication skills.

Vehicle and Ground Concepts Department - Associate Director

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 19, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a competitive compensation package and benefits.

Senior Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Nov 19, 2024

TikTok U.S. Data Security (USDS) is a division of TikTok focused on enhancing data protection and content assurance for U.S. users. The company is seeking a Senior Software Engineer to join the Risk and Response organization within US Trust & Safety. The role involves developing tools, driving the Detection Engineering program, collaborating with other Trust and Safety teams, and identifying areas for automation. The engineer will work with React, Python, and Golang, and may be exposed to harmful content. TikTok values creativity, innovation, and a fast-paced, high-performing team environment.

Community Engagement Manager

Company: Lime

Location: Washington DC

Posted Nov 19, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Community Engagement Lead to join their Government Relations team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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