Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Territory Representative

Company: SI-BONE

Location: Washington DC

Posted Nov 12, 2024

The job posting is for a Territory Representative position at SIBONE, a medical device company. The role involves managing a territory, providing leadership, and marketing to clinicians to create awareness and support educational activities around SI joint diagnosis and treatment. The company is looking for a candidate with a strong background in sales, orthopedics, or pain management, and excellent communication and leadership skills.

Navy Acquisition Systems SME & Data Analyst

Company: NavAide

Location: Washington DC

Posted Nov 12, 2024

The job posting is seeking a talented and driven DoDNavy Acquisition Systems amp Data Analyst to join the SSP eBusiness Office team. The successful candidate will support the team in transitioning the Navy client into the Navys Electronic Procurement System ePS solution. The role involves data analysis, data migration, and reporting, and requires strong critical thinking skills and experience in the DoD or DoN Acquisition Procure to Pay operating environment.

IT Technical Manager

Company: Global Guardian

Location: Washington DC

Posted Nov 12, 2024

The IT Technical Manager role is responsible for overseeing technical support and operations across multiple site locations, providing higher-level technical support, and contributing to strategic plans and operations.

Territory Manager (REMOTE- Denver, CO)

Company: Huntsman Corporation

Location: Washington DC

Posted Nov 13, 2024

Huntsman Corporation is seeking a Territory Manager to support the Polyurethanes Division in Arlington, Texas. The job involves driving wall foam sales, developing business plans, and meeting with clients to deliver value propositions.

Civil Engineer (Highway) - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This position is for a Preconstruction Engineer, offering national leadership in advancing FHWA's design and preconstruction engineering programs, with a focus on consultant services. The role involves developing, implementing, managing, and administering consultant services for enhancing FHWA's stewardship and oversight of these practices. The job requires U.S. citizenship, specialized experience, and submission of application and resume online by the closing date. Qualifications include technical direction, leadership, or assistance in improving state DOTs or public agencies' projects, and experience with design, preconstruction, and consultant services programs.

Supervisory Program Manager (Strategic Workforce and Human Capital Planning)

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The United States Capitol Police (USCP) is dedicated to safeguarding the Congress, its members, employees, visitors, and buildings from crime, disruption, and terrorism. They ensure a secure environment for Congress to fulfill its constitutional and legislative responsibilities. To join USCP, applicants must be U.S. citizens, pass a background investigation, and complete a one-year probationary period. For the CP-14 position, candidates need at least 52 weeks of qualifying experience at the CP-13/GS-15 level, including specialized experience in program evaluation, statistical theory, Federal procurement laws, and budget operations. The application process is resume-only, and evidence of specialized experience must be clearly reflected in the resume. Additional conditions of employment include a comprehensive criminal history check, credit check, Selective Service System registration (for male applicants), a fingerprint check, and successful completion of a full field background investigation.

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

The text describes a job opening at CYS Cascade School Age Center on Joint Base Lewis-McChord, WA. The position is flexible with no minimum work week but is not eligible for benefits. The pay rate for NF-02 is $18.98 - $24.67 per hour, and for NF-03, it's $49,400 to $71,366 per year or $23.67 - $34.20 hourly. The job requires applicants to be 18 or older, pass background checks, and have health assessments. NF-02 requires office experience and proficiency in Microsoft Office, while NF-03 requires a year of experience in a professional office setting, strong customer service skills, and knowledge of grammar and composition. The job does not have an education requirement. The area of consideration is within the local commuting area of Joint Base Lewis-McChord, WA. No allowances or PCS costs are authorized, but Sunday premium and night differential may be authorized.

Sales Support Administrator (Bilingual French)

Company: 3E

Location: Washington DC

Posted Nov 12, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, and sustainability. They are seeking a Sales Support Administrator to join their dynamic sales team.

State Policy Specialist

Company: Cystic Fibrosis Foundation

Location: Washington DC

Posted Nov 12, 2024

The Cystic Fibrosis Foundation is a leading healthcare nonprofit organization dedicated to finding a cure for cystic fibrosis and improving the lives of people with the disease. They have raised and invested billions of dollars, and their efforts have led to the development of many therapies. The Foundation is currently seeking a State Policy Specialist to support their efforts in ensuring access to healthcare and coverage for people with cystic fibrosis.

Assistant Business Manager NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

This job posting is for a management position at Texas Roadhouse located at Joint Base Lewis-McChord, Texas. The role requires experience managing a high volume, full-service casual dining restaurant, with a preference for experience managing 30-50 employees and in Local Store Marketing. A Texas Roadhouse Mange in Training (MIT) certificate or equivalent is highly desirable. The position necessitates a one-year probationary period, satisfactory completion of pre-employment checks, including a Tier 1 background investigation, and obtaining a Food Protection Manager Certification within the first six months. The role is not eligible for PCS costs, and incentives or bonuses are not provided. The position is a pay-banded role, with potential for Sunday premium pay and night differential.

Facilities and Property Management Specialist

Company: Department of the Treasury - Treasury, Financial Crimes Enforcement Network

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

Join FinCEN, the nation's financial intelligence unit, to safeguard the financial system from financial crimes. This role involves preventing and detecting terrorist financing, money laundering, and other financial crimes. The position requires a Top Secret clearance, involving a thorough background investigation and continuous vetting. Key requirements include specialized experience in facilities, property, and space management, and contractor performance monitoring. U.S. Citizenship is mandatory. Benefits include flexible work schedules, telework opportunities, and a comprehensive benefits package.

Vice President, Identity & Data Strategy

Company: Resonate

Location: Washington DC

Posted Nov 12, 2024

Resonate is a company that is revolutionizing how businesses connect with their audiences through AI-powered marketing data and identity solutions. The company is looking for a Vice President of Identity and Data Strategy to lead the product vision, strategy, and execution for their identity and data solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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