Customer Success Manager Jobs in Washington DC

58,205 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

PROGRAM MANAGER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 13, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and security clearance. Specialized experience in ship maintenance evaluation is needed. No education qualification is required. The position is under the Acquisition Demonstration Project, capped at GS-15, step 05. Benefits include a comprehensive package, eligibility depending on position type.

HOUSING MANAGEMENT ASSISTANT

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 13, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer won't be accepted. The notice details requirements such as US citizenship, federal employment suitability, direct deposit, E-Verify, and driver's license possession. New hires must pass a security clearance check. Males born after 12-31-59 must register for Selective Service. This is a bargaining unit position requiring travel and government credit card use. Qualifications vary by GS level, involving specialized experience in housing policies, customer service, and operations. Education substitutions are possible for GS-05. The position uses Defense Industrial Base authority, is covered by the DoD Priority Placement Program, and may involve uncommon work hours. Federal benefits are offered.

PHYSICAL SCIENTIST (TECHNOLOGY PROJECT MANAGER - INTERDISCIPLINARY)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Bureau of Engraving and Printing is seeking a Physical Scientist (Technology Project Manager - Interdisciplinary) for the Security Features Division. The role involves conducting research, testing, evaluation, and analysis of potential security features for counterfeit deterrence. Key requirements include U.S. Citizenship, a thorough background investigation, and specific educational qualifications. The position offers a comprehensive benefits package and requires adherence to various conditions of employment, including a probationary period and continuous vetting.

Supervisory Operations Officer

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This position is for a supervisor/manager role within the Security and Hazardous Materials Safety (ASH), Office of National Security Programs and Incident Response, Washington Operations Center. The role offers a Manager Performance Incentive (MPI) subject to meeting agency policy requirements. The MPI is an annual lump-sum payment considering agency performance, individual performance, and available funding. US Citizenship is required, and selective service registration is necessary for males born after 12/31/1959. Designated or random drug testing is required, with travel expected at 20% (domestic only). Qualifications include at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level, involving managing a 24/7 operations center, integrating automated tools within an operations environment, and collecting, evaluating, and performing quality reviews of programs impacting the National Air Space system.

24-1030: GCP Cloud Architect

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 13, 2024

The job posting is for a Cloud GCP Solution Architect position at Navitas, a company that provides digital transformation solutions. The job requires extensive experience with Google Cloud Platform, GCP certifications, and experience with cloud architecture and design.

Deputy Assistant Inspector General for Audit

Company: Department of Labor - Office of Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The U.S. Department of Labor's Office of Inspector General, Office of Audit, is seeking a candidate for a senior executive position. The role involves conducting and supervising audits of DOL's programs and operations, and recommending policies for promoting economy, efficiency, and effectiveness. The candidate must be a U.S. citizen, have a valid driver's license, and be at least 16 years old. They must also meet financial disclosure requirements and undergo a background investigation. The candidate must possess progressively responsible leadership experience, typically gained at or above the GS-15 level in the federal service. They must demonstrate the five Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). The position requires a degree in accounting, auditing, or a related field, or equivalent experience. Relocation incentives may be offered, but PCS funds will not be provided. Veterans' preference is not applicable to the Senior Executive Service.

Deputy Associate Administrator - DIRECT HIRE (P)

Company: Department of Transportation - Federal Transit Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for a Grade 15 position in the Federal Transit Administration's Office of Communications and Congressional Affairs. The role involves leadership in external and internal communication, correspondence control, and management. Applicants must be U.S. citizens with specialized experience in public & congressional affairs program management, policy/strategic planning, advanced communication skills, and leadership. The position may involve travel, telework, and a probationary period. No education requirement is specified.

IT SPECIALIST (APPSW) (STEM)

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text outlines the commitments of an agency, which include teamwork, integrity, excellence, and service. It details the requirements for employment, including U.S. citizenship, drug test, and security investigation. The qualifications required for the position involve expertise in IT systems, strategy planning, and system architecture. Highly desired skills include experience with containerization, cloud computing platforms, and a master's degree in a relevant field. The agency also specifies the minimum qualification requirements, including education and experience in IT-related fields and demonstration of certain competencies.

SAP Funds Management (FM) Finance (FI)Functional Manager

Company: MALASHA TECHNOLOGIES

Location: Washington DC

Posted Nov 13, 2024

Malasha Technologies Inc is seeking a highly motivated and experienced SAP Functional Project Manager to join their team. The ideal candidate will have a strong analytical mindset and a passion for transforming data into actionable insights. The company provides design implementation and ongoing operations and maintenance of SAP applications and technology, and is seeking a candidate with federal government experience.

Survey Technician-Open to both U.S. Citizens and Federal Employees

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 13, 2024

This job posting is for a position in the Technical Services Branch of the Western Federal Lands Highway Division, Federal Highway Administration. The role involves serving as an instrument operator and rodman on a survey crew, utilizing modern survey equipment such as electronic total stations, levels, GPS, and more. The responsibilities include conducting preliminary and location surveys, recording and transmitting data for design and construction operations, primarily in the Northwestern United States and Alaska. The required qualifications include U.S. citizenship, specialized experience, and submission of necessary documents by the closing date. The position involves travel, a probationary period, and potential for telework. The ideal candidate should have experience with surveying, technical competence, strong oral and written communication skills, and knowledge of surveying principles.

Editor (Newspaper Copy) NF-04

Company: Department of Defense - Defense Media Activity

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The job position is at Stars and Stripes Central in Washington, D.C. Applicants are advised to include full contact details for references on their resumes. Requirements include direct deposit, Social Security card, meeting qualification standards, a probationary period, E-Verify check, and a Tier 1 background investigation. The role requires 3 years of specialized work experience, with a preference for a bachelor's degree in journalism. Applications must be submitted by November 14, 2024, and are limited to a 50-mile commuting radius of Washington D.C. PCS costs are not authorized, and the position is pay-banded with potential Sunday premium and night differential. No incentives, bonuses, or non-foreign overseas allowances are provided.

Registered Nurse (Referral Mgmt)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 13, 2024

The text describes the responsibilities and qualifications for a nursing position within the U.S. Department of Veterans Affairs. The role involves overseeing patient care, including assessment, planning, implementation, and evaluation. The nurse is expected to coordinate care, focusing on patient education, self-management, and satisfaction. They must adhere to established policies and guidelines, and collaborate with team members to influence care outcomes. The position requires U.S. citizenship, passing a background check, a physical examination, and vaccination against COVID-19. Qualifications include English proficiency, graduation from an approved nursing program, and current nursing registration. The role is classified into different grades based on the level of experience and education.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages