Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Pharmacist - Infusion (TPT)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 01, 2024

Pharmacists at Kaiser Foundation Health Plan of Washington are responsible for ensuring patients receive safe and effective medication therapy. They interpret prescriptions, counsel patients, and maintain accurate records. They also supervise pharmacy staff and provide clinical information to medical staff. Essential qualifications include a bachelor's degree in pharmacy, a Washington Pharmacist License, and at least one year of pharmacy practice experience.

70182-LP Customer Service Associate II

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Nov 01, 2024

Marshalls, a retail store, is seeking a Loss Prevention Officer. The role involves acting as a visual deterrent to prevent potential loss, greeting customers, and reporting suspicious behavior. The company culture is described as dynamic, encouraging, and supportive, with opportunities for career growth. Benefits include a discount, 401(k) contributions, and various insurances. The starting pay range is $17.50 to $18.50 per hour.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 01, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Senior IT Network Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 01, 2024

CACI is seeking a Senior IT Network Engineer to join their team. The job involves designing, developing, and implementing network solutions for the company's distributed enterprise network environment. The ideal candidate will have a bachelor's degree and at least 10 years of related experience.

Branch Manager - Chevy Chase - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 01, 2024

The job posting is for a Branch Manager position in Branch Banking. The role involves creating a customer-obsessed culture, ensuring the branch meets and exceeds customer expectations, and growing deposits and investments. The manager will also coach bankers, promote a strong control environment, and leverage technology to meet customer needs. The ideal candidate should have outstanding leadership experience, a proven track record in coaching and empowering employees, and the ability to adapt to a changing environment. A college degree or military equivalent, 2+ years of management experience in Retail Banking, and successful completion of the Branch Manager training program are required. The position is subject to Dodd Frank/Truth in Lending Act qualification requirements and requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.

Targeting Specialist SME

Company: NTT DATA Services

Location: Washington, DC

Posted Nov 01, 2024

NTT DATA is currently seeking a Targeting Specialist SME for a position in Washington, DC. The role involves providing expertise in law enforcement, homeland defense, emergency preparedness, and security. Key responsibilities include assessing organizational baselines, working with senior government officials, guiding stakeholder engagement, identifying system inadequacies, participating in strategy sessions, and providing expert consulting. Basic qualifications include a BA degree, 10+ years of experience in Intelligence Analysis, and a Top Secret Clearance. NTT DATA is a global innovator in business and technology services, committed to diversity and inclusion.

Risk Oversight Lead

Company: Bank of America

Location: Washington, DC

Posted Nov 01, 2024

Bank of America is seeking a Risk Oversight team lead with extensive cybersecurity or information security domain knowledge and 8+ years of risk management experience. The role involves overseeing day-to-day activities, strategic planning, and execution of the team. Key responsibilities include managing Issues Management portfolio, engaging with senior leaders, developing partnerships, and providing critical reporting. The ideal candidate should have experience in regulatory, operational risk, and compliance, with strong relationship management and interpersonal skills. The position offers a competitive salary, benefits, and opportunities for career growth.

Help Desk/ Windows Support

Company: Prominent Edge

Location: Washington DC

Posted Nov 01, 2024

The company is looking for an Information Help Desk Windows Support in Gaithersburg MD to join their team. The job requires experience in supporting customers, writing documentation, and applying basic network concepts. The company offers great benefits, including paid time off, 401k matching, and comprehensive health care plans.

Cyber Security Expert

Company: IBM

Location: US Washington

Posted Nov 01, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients across the globe, improving their hybrid cloud and AI journey, and making meaningful change. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

TikTok Security Business Officer - Global Security Organization

Company: TikTok

Location: Washington, DC

Posted Nov 01, 2024

TikTok, a leading platform for short-form mobile video, is seeking a dynamic and experienced security leader for the role of Security Business Officer. The ideal candidate will balance security imperatives with business objectives, fostering a culture of security awareness and excellence. Key responsibilities include security management, strategic planning, regulatory compliance, and trusted advocacy. TikTok values inclusivity and diversity, aiming to inspire creativity and bring joy globally.

Romanian Geospatial Linguist (TS/SCI Required)

Company: Leidos

Location: Washington, DC

Posted Nov 01, 2024

Leidos is seeking a Romanian Toponymist with active TS/SCI clearance for a remote position in the Washington D.C. Metro Area. The role involves maintaining the Geographic Names Database (GNDB) using BGN and customer guidance, refining names information for geospatial products, and researching using ArcGIS Pro, QGIS, and other tools. The candidate must be proficient in Romanian, have GIS software experience, and demonstrate experience in producing GEOINT products. Local candidates with regional geographic proficiency and Python scripting skills are preferred.

Security Policy Manager, Threat Disruption

Company: Meta

Location: Washington, DC

Posted Nov 01, 2024

Meta's Security Policy team, specifically the Threat Disruption team, is seeking an experienced lead to drive high priority projects. The role involves guiding strategy across adversarial threat problem areas, partnering with subject matter experts, and implementing scaled solutions. The ideal candidate should have a strong background in cybersecurity, risk management, or technology, with experience in analysis, operations, project management, or program management. Meta is committed to fostering a diverse and inclusive work environment, offering competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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