Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Analytics Engineer (L4) - Ads

Company: Netflix

Location: USA

Posted Dec 12, 2025

Netflix seeks an Analytics Engineer to design metrics and dashboards for their Ads business, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture.

Regional Sales Director

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text outlines a sales role in healthcare technology, requiring expertise in consultative selling, account planning, product mastery, and compliance. It lists qualifications, experience, and tools like Salesforce and SFDC.

Director Regional Sales - MED

Company: GitLab

Location: Europe

Posted Dec 12, 2025

This job description outlines a leadership role focused on expanding GitLabs presence in the MED region through strategic sales growth, team development, and cross-functional collaboration. It emphasizes structured processes, market expansion, and building relationships with key accounts.

Human Resources Business Partner

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text describes HR talent management responsibilities including problem-solving, performance management, workforce planning, and manager capability development. It outlines required skills in organizational design, employee relations, and project management, along with experience requirements and technical proficiencies like Oracle HCM systems.

Senior Software Engineer - Platform InfraSec

Company: Grafana Labs

Location: UK

Posted Dec 12, 2025

This remote UK role involves automation and security for Grafana Cloud, requiring collaboration and expertise in Kubernetes, IAM, and cloud security. Growth opportunities and competitive compensation are highlighted, with emphasis on teamwork, learning, and shared ownership in the company's success.

Instructor Partnerships Manager

Company: Maven

Location: USA

Posted Dec 12, 2025

Maven is a rapidly growing edtech company offering high-impact professional courses with strong engagement metrics and a mission to reinvent postsecondary education. The role of Instructor Partnerships Manager involves acquiring and guiding creators, with competitive compensation and a collaborative remote culture.

Product Manager - Cloud

Company: Hammerspace

Location: USA

Posted Dec 12, 2025

This job posting seeks a Technical Product Manager to lead cloud and containerized data platform productization, requiring hands-on technical expertise and collaboration across teams. Key responsibilities include cloud adaptation, requirement definition, and integration workflows. Qualifications emphasize cloud provider knowledge and hardware experience, with competitive compensation and benefits.

Senior Software Engineer - Platform InfraSec

Company: Grafana Labs

Location: Germany

Posted Dec 12, 2025

This remote position in Germany involves working on security automation and infrastructure for Grafana Cloud. Responsibilities include collaborating with teams, ensuring secure practices, and contributing to security reviews. The role offers growth opportunities and competitive compensation with RSUs.

Voice of Customer - Product Program Manager

Company: Grafana Labs

Location: USA

Posted Dec 12, 2025

This remote role involves managing VoC programs, collaborating with cross-functional teams, and leveraging AI tools. It offers growth opportunities in Product or RampD roles with competitive compensation and RSUs.

Human Resources Business Partner

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text describes a job requiring expertise in talent management, leadership, and problem-solving with experience in HR functions, organizational design, and data-driven decision-making.

Practitioner Education Representative I

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 12, 2025

This job posting outlines a remote position for a Practitioner Education Representative at American Specialty Health, requiring outreach, compliance, and customer service responsibilities. The role involves educating practitioners, conducting surveys, and maintaining compliance with regulatory standards. Qualifications include a high school diploma, customer service experience, and proficiency in MS Office. The company emphasizes equal opportunity employment and provides remote work guidelines with specific technical requirements.

Financial Crimes Compliance Modeling & Analytics Manager

Company: Mercury

Location: USA

Posted Dec 12, 2025

Mercury focuses on building a secure finance stack for startups, emphasizing compliance and AML efforts. They seek a Modeling and Analytics Manager with expertise in FCC and data analytics, offering competitive salaries and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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