Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Software Engineer - Clinical CMS

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting highlights Labcorp Genetics' mission to advance genetic healthcare through innovative technology. The role requires leadership in developing scalable solutions for genetic testing while offering competitive compensation and comprehensive benefits. The company emphasizes collaboration, professional growth, and impactful work in transforming healthcare through genetic research.

RCMI Senior Solution Technical Expert – Forms & Documentation

Company: Guidehouse

Location: USA

Posted Dec 12, 2025

Guidehouse seeks RCM professionals for Military Health System projects, offering competitive salaries and benefits. Candidates need experience with Oracle/Cerner EHR and public trust clearance. The role involves workflow optimization, data governance, and collaboration with stakeholders.

Director - Executive & Commercial Talent Acquisition

Company: Flex

Location: USA

Posted Dec 12, 2025

This job posting outlines a Director Executive & Commercial Talent Acquisition role at Flex, requiring 10+ years of executive recruitment experience and leadership in global talent strategies. The position involves sourcing top-tier talent, developing workforce plans, and supporting DEI initiatives. Benefits include comprehensive healthcare, retirement plans, and tuition reimbursement.

Customer Success Manager II SLED

Company: ExtraHop

Location: Remote

Posted Dec 12, 2025

ExtraHop's NDR solutions help enterprises combat cyber threats with unmatched visibility and real-time detection. The job offers impactful customer success roles in a growing company with innovative solutions. POSITIVES

Technical Marketing Manager

Company: Hammerspace

Location: USA

Posted Dec 12, 2025

This job posting seeks a Technical Marketing Engineer to bridge technical and marketing expertise, creating demos, content, and representing the company at events. Responsibilities include product demos, white papers, benchmark analysis, and competitive research. Qualifications require VMware expertise, AI experience, and collaboration skills. The role offers remote work and impactful opportunities with competitive compensation and benefits.

Client Service Representative

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting highlights a Client Service Representative role with comprehensive benefits, remote work flexibility, and opportunities for growth. The position emphasizes customer-centric support, professional development, and a commitment to diversity and inclusion. Qualifications include experience in client-facing roles and proficiency with CRM tools.

Bilingual Operations Specialist

Company: First Advantage

Location: Brazil

Posted Dec 12, 2025

This job posting seeks a Bilingual Operations Specialist for a remote role in Brazil, emphasizing empathy, inclusivity, and detailed verification tasks. Requirements include bilingual skills, experience in call centers, and strong communication abilities.

Copywriter

Company: INFUSE

Location: Remote

Posted Dec 12, 2025

The text describes a human-centric hiring process emphasizing personal attention, thorough evaluation, and face-to-face interactions. It highlights the company's commitment to fairness, detail-oriented assessment, and avoiding automated systems to ensure a personalized candidate experience.

Client Service Representative

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting outlines a Client Service Representative role with remote work options, comprehensive benefits, and requirements including experience in customer service and familiarity with medical laboratory workflows. The position emphasizes professionalism, attention to detail, and opportunities for growth in a dynamic environment.

Account Manager QSR

Company: Fetch

Location: United States

Posted Dec 12, 2025

Fetch's Rewards App has earned over $1 billion in rewards and 5 million five-star reviews. The company emphasizes innovation, employee growth, and strong client relationships, fostering a people-first culture.

Events Senior Associate

Company: Guidehouse

Location: USA

Posted Dec 12, 2025

This job posting describes a marketing role focused on event management, digital marketing, and business development for the Communities Energy & Infrastructure segment. The position requires experience in event execution, project management, and B2B marketing, with a competitive salary range of $680,000-$1,130,000. The role offers a comprehensive benefits package including medical insurance, retirement plans, and flexible work arrangements.

Customer Success Lead

Company: n8n

Location: Germany,Spain,UK

Posted Dec 12, 2025

n8n showcases its growth as an AI orchestration platform with a strong community, notable achievements, and a job opening for a Customer Success Lead. The company emphasizes innovation, scalability, and a positive work culture with competitive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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