Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Brand Designer

Company: Webflow

Location: Argentina

Posted Dec 12, 2025

Webflow is seeking a Senior Brand Designer to shape and scale their brand across campaigns, events, and experiences. The role emphasizes brand design excellence, collaboration with cross-functional teams, and creating scalable visual systems. The company highlights innovation, creativity, and benefits like equity, flexible work, and comprehensive health coverage.

Senior Manager Analytics Engineering

Company: Typeform

Location: USA

Posted Dec 12, 2025

Typeform seeks a Manager or Senior Manager of Analytics Engineering to lead a team, shape data strategies, and drive growth through scalable solutions. The role offers transparency in compensation and opportunities to impact the company's data infrastructure.

Senior User Acquisition Manager (App)

Company: Flo Health

Location: Poland

Posted Dec 12, 2025

The text describes a job role focused on app user acquisition campaigns, requiring performance marketing expertise, data analysis skills, and collaboration across teams. It outlines responsibilities, qualifications, and compensation details.

Credentialing Manager

Company: Alma

Location: USA

Posted Dec 12, 2025

This job description outlines a Credentialing Manager role focused on healthcare compliance, audit readiness, and process improvement. It highlights key responsibilities like NCQA standard implementation, RCM efficiency, and cross-functional leadership. The position requires 6+ years of experience in credentialing with expertise in delegated functions and regulatory compliance. The company offers competitive compensation and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.

Director of Performance Marketing

Company: MrBeast

Location: USA

Posted Dec 12, 2025

This job description outlines a leadership role in performance marketing with focus on growth strategy, media management, and cross-functional collaboration. The position requires expertise in paid media, analytics, and agency management, with success measured by scalable campaigns, efficient budget optimization, and revenue growth. Qualifications emphasize experience in ecommerce, data-driven decision making, and team alignment.

New Business Account Executive

Company: GitLab

Location: France

Posted Dec 12, 2025

This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.

Senior Product Manager - Brand Ads & Safety

Company: Reddit

Location: USA

Posted Dec 12, 2025

Reddit seeks a Product Manager to drive brand safety and innovation in ads, offering competitive pay, equity, and comprehensive benefits. The role involves shaping future advertising solutions with cross-functional teams and aligning with business growth goals.

Senior Software Engineer - Platform InfraSec

Company: Grafana Labs

Location: Spain

Posted Dec 12, 2025

This job posting highlights a remote position based in Spain for a Platform InfraSec squad role focused on security automation and decision-making for Grafana Cloud. The role involves collaborating with engineers, working on distributed systems, and contributing to security reviews. It emphasizes growth opportunities, technical expertise in cloud security, and benefits like competitive compensation and RSUs. The company values collaboration, learning, and shared outcomes.

E-commerce Product Manager

Company: MrBeast

Location: USA

Posted Dec 12, 2025

The Ecommerce Product Manager role focuses on optimizing Shopify storefronts, enhancing conversion rates, and ensuring brand consistency through cross-functional collaboration and data-driven strategies.

Senior Software Engineer - Platform InfraSec

Company: Grafana Labs

Location: Sweden

Posted Dec 12, 2025

This job description outlines a remote position in Sweden for a Platform InfraSec role focusing on security automation and tools. The role emphasizes collaboration, growth opportunities, and technical expertise in areas like CSP, Kubernetes, and Terraform. The company highlights shared ownership through RSUs and a supportive team environment.

Software Engineer - Community Support Engineering (AI Products)

Company: Airbnb

Location: China

Posted Dec 12, 2025

This job posting highlights a Software Engineer role at Airbnb, focusing on enhancing customer experiences through innovative solutions. The position offers opportunities to work with diverse teams and contribute to scalable systems, emphasizing inclusion and growth.

Senior Python Software Engineer

Company: Nearform

Location: USA

Posted Dec 12, 2025

Nearform seeks a Senior Python Engineer with 6+ years experience, offering remote work, flexible hours, and comprehensive benefits. The role involves building scalable solutions and collaborating with global teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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