Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Customer Journey Consultant

Company: Digital Alchemy Limited

Location: Asia,North America,Latin America

Posted Dec 21, 2025

Digital Alchemy seeks passionate Customer Journey Consultants to work with a top-tier global brand, focusing on transformative marketing strategies that nurture customers and drive sustainable impact. The role offers opportunities to innovate, analyze campaigns, and optimize customer journeys while contributing to meaningful business outcomes.

Marketing Manager II (Account/Project Management)

Company: EVERSANA

Location: USA

Posted Dec 21, 2025

EVERSANA INTOUCH™ is a global healthcare agency offering innovative solutions for life sciences. They emphasize diversity, patient care, and professional growth, with a job role requiring project management and marketing expertise.

CI/CD Engineer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting seeks a visionary DevSecOps and CICD Engineer to join a newly established Solutioning and Sales Center of Excellence. The role involves designing standardized CICD toolchains, implementing DevSecOps practices, and enabling autonomous teams through automation. Required qualifications include experience with CI/CD tools, IaC platforms, and security frameworks, along with a federal public trust clearance. The position offers a competitive salary range of $149,000-$248,000 and a comprehensive benefits package including medical insurance, retirement plans, and professional development opportunities.

PeopleSoft HR Developer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting describes a Cloud Consulting position with a competitive salary range of $118,000-$196,000. The role requires US citizenship, technical expertise in PeopleSoft, and experience with systems design and development. It offers comprehensive benefits including medical insurance, retirement plans, parental leave, and professional development opportunities. The position emphasizes collaboration, problem-solving, and compliance with federal regulations.

Account Executive

Company: Inspectiv

Location: USA

Posted Dec 21, 2025

Inspectiv is seeking a motivated Account Executive to expand their sales team, offering competitive compensation and benefits. The role involves full-cycle sales, CRM management, and building relationships with clients in cybersecurity. The company emphasizes a remote-first culture, growth opportunities, and a mission to revolutionize vulnerability management.

Campaign Manager

Company: BlueVoyant

Location: USA

Posted Dec 21, 2025

This job posting seeks a Campaign Manager with experience in integrated marketing and cross-functional collaboration. The role involves developing multichannel campaigns, aligning with marketing teams, and leveraging data analytics. BlueVoyant emphasizes cybersecurity expertise and equal employment opportunities while using AI-assisted tools in their hiring process.

Team Lead - Personal Injury Protection (PIP)

Company: Reserv

Location: USA

Posted Dec 21, 2025

Reserv is an insurtech company leveraging AI and automation to streamline claims processes, seeking a motivated team lead with leadership experience and tech-savvy skills. The role offers competitive benefits, flexibility, and opportunities to innovate in a remote-first environment while addressing longstanding challenges in the claims industry.

AI Product Operations

Company: Storyteller

Location: South Africa

Posted Dec 21, 2025

This job posting highlights a high-growth B2B SaaS role with remote flexibility, competitive benefits, and opportunities to work with global brands. The position involves AI-driven product operations, cross-functional collaboration, and shaping digital solutions for sports organizations. Requirements include technical skills, adaptability, and a passion for technology, with a structured recruitment process outlined.

AI Product Operations

Company: Storyteller

Location: Tunisia

Posted Dec 21, 2025

This job posting highlights a high-growth SaaS company offering competitive salary, remote work flexibility, and opportunities to work with global brands. The role involves AI-driven product operations with a supportive team, focusing on scalable solutions and cross-functional collaboration.

Senior Commercial Account Executive - Danish speaker

Company: Zendesk

Location: Denmark

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive in Denmark to expand their commercial segment. The role involves generating new business, nurturing relationships, and leveraging AI tools. Fluency in Danish and English is required. The position offers growth opportunities in a dynamic, inclusive environment.

Customer Services Specialist / Client Services

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

This job posting highlights a Customer Service Specialist role with opportunities for career growth, a collaborative team environment, and flexible working conditions. The position emphasizes client satisfaction, attention to detail, and proactive communication, requiring 12 years of experience in customer service with strong organizational skills.

Software Engineer–Embedded (Associate, Experienced or Senior) (Virtual))

Company: Boeing

Location: USA

Posted Dec 21, 2025

This job posting seeks a MidLevel Real Time Software Engineer for Boeing's Defense Mission Computing Team in Hazelwood, MO. The role involves developing safety-critical embedded systems for aviation and defense applications, with requirements for expertise in RTOS, cybersecurity, and compliance with FAA/DOD standards. The position offers competitive pay ranges and benefits but requires a US Security Clearance and virtual work arrangement.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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