Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Senior BI Data Analyst

Company: Docplanner

Location: Poland

Posted Dec 20, 2025

Docplanner empowers patients and doctors with tech, offering a positive work environment, global impact, and diverse opportunities. They prioritize employee well-being and innovation in healthcare solutions.

German Language Manager

Company: Canva

Location: Germany

Posted Dec 20, 2025

This job description highlights a Language Manager role at Canvas International Supergroup in Berlin, focusing on localisation and cultural adaptation for German users. The position offers flexibility, entrepreneurial opportunities, and collaboration with global teams. Key responsibilities include content creation, translation management, and cultural guidance. The company emphasizes creativity, growth, and a supportive work environment.

Product Director - Security

Company: Gcore

Location: Poland,Serbia,Germany,Lithuania,Cyprus

Posted Dec 20, 2025

This text promotes Gcore's job opportunity for a Product Director Security role, highlighting the company's global infrastructure solutions, collaborative environment, and comprehensive benefits package including competitive compensation, flexible work arrangements, and professional development support.

GTM Lead (Compute Hosting Growth)

Company: Gcore

Location: Poland,Serbia,Georgia,Germany,Cyprus

Posted Dec 20, 2025

This job description highlights Gcore's opportunity to lead growth strategies for their compute hosting business, emphasizing global impact, scalable infrastructure, and competitive compensation. The role requires expertise in growth metrics, international markets, and cross-functional collaboration, with benefits including flexible work options and modern workplace amenities.

Distributed Systems Engineer (L5) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix's data platforms enable innovative solutions across global operations, supporting diverse teams and fostering growth through cutting-edge technology and open-source contributions.

Senior Product Manager

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost has revolutionised ecommerce parcel delivery in Poland, offering automated parcel machines, pickup points, and contactless delivery options. The job description highlights a Senior Product Manager role focused on developing CRM solutions for Out of Home Points, requiring expertise in Microsoft Dynamics and cross-functional collaboration.

Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: USA

Posted Dec 20, 2025

This job posting highlights a sales role at Blackbaud offering competitive compensation, remote work flexibility, and comprehensive benefits including healthcare, retirement plans, and parental leave. The position emphasizes impactful work in corporate social responsibility software solutions.

Event Operations Coordinator

Company: Gcore

Location: Poland,Serbia,Cyprus

Posted Dec 20, 2025

Gcore offers a role as Event Operations Coordinator, supporting global tech events with benefits like flexible hours, medical insurance, and remote work options. The job involves coordinating events, managing vendors, and collaborating with cross-functional teams to ensure successful outcomes.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 20, 2025

Gcore offers a global infrastructure role with responsibilities in API development and cloud solutions. Benefits include flexible work, competitive pay, and professional growth opportunities.

Engineering Manager

Company: Gcore

Location: Poland,Serbia,Lithuania,Cyprus,Luxembourg

Posted Dec 20, 2025

This text promotes Gcore's infrastructure and software solutions for AI, cloud, and security, highlighting opportunities to work on global projects with leading technology partners. It emphasizes competitive benefits, flexible work arrangements, and a culture of innovation and growth.

Tele Sales Manager

Company: Docplanner

Location: Turkey

Posted Dec 20, 2025

Doktortakvimicom Turkey's healthcare platform seeks a sales leader to grow their outbound team, offering competitive benefits and remote work opportunities. The role involves coaching sales teams, generating leads, and improving processes while contributing to health tech innovation.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 20, 2025

This text describes Gcore's role in providing infrastructure and software solutions for AI, cloud, and security, highlighting opportunities to work on global projects with leading technology partners. It outlines technical support responsibilities, qualifications, and benefits including competitive compensation, flexible work arrangements, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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