Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Sr. Sales Manager - Kraken Institutional

Company: Kraken

Location: Hong Kong,Taiwan, Province of China

Posted Dec 20, 2025

Kraken promotes its mission-driven approach to crypto adoption, highlighting a global team, industry leadership, and opportunities for experienced professionals to shape the future of cryptocurrency through innovative products and institutional sales roles.

Product Success Manager

Company: CommerceIQ

Location: USA

Posted Dec 20, 2025

The Product Success Manager role combines technical and commercial expertise to configure CommerceIQ platforms, guide customers, and drive adoption. It offers competitive compensation and benefits, ideal for professionals in SaaS environments.

Sr Banking & Payments Manager

Company: Kraken

Location: UK

Posted Dec 20, 2025

Kraken is a mission-focused crypto company dedicated to global financial inclusion through innovation. They offer roles in banking and payments, emphasizing collaboration and security, with a diverse, remote team across 70+ countries.

Distributed Systems Engineer (L4) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

This text describes Netflix's data platforms, teams, and job opportunities. It highlights their mission to innovate through data infrastructure, seeks engineers for distributed systems, and emphasizes diversity and inclusion. The content is factual with no overtly positive or negative tone.

Product Manager - Developer Tools

Company: Figma

Location: USA

Posted Dec 20, 2025

Figma seeks a Product Manager with 5+ years of experience to lead dev tools initiatives, emphasizing collaboration, problem-solving, and innovation. The role offers a competitive salary range, equity, and comprehensive benefits, with opportunities to impact user experiences through emerging technologies.

Support Solutions Engineer (L5) - Security,Privacy and Assurance

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix's Engineering Support Organization aims to deliver excellent support experiences for developers, focusing on automation, security, and collaboration. The role requires expertise in infrastructure, customer service, and problem-solving, with a commitment to diversity and inclusion.

Staff Product Designer - Cloud Infrastructure

Company: Netflix

Location: USA

Posted Dec 20, 2025

This job posting highlights Netflix's opportunity to shape cloud infrastructure experiences, emphasizing innovation, technical challenges, and collaboration with cross-functional teams. The role offers impactful work on complex systems and aligns with Netflix's mission to entertain the world through cutting-edge engineering solutions.

Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu

Company: Canonical

Location: Anywhere

Posted Dec 20, 2025

Canonical promotes itself as a leading open-source provider offering global remote engineering roles with challenging projects, competitive opportunities, and a collaborative culture. The job description highlights innovation, professional growth, and a strong emphasis on open-source contributions while outlining requirements and benefits for candidates.

Staff Data Scientist

Company: Webflow

Location: USA

Posted Dec 20, 2025

Webflow is seeking a Staff Data Scientist to drive insights and innovation for their remote-first platform. The role involves collaborating with cross-functional teams, analyzing customer data, and shaping product strategies. The company emphasizes trust, creativity, and equity while offering competitive compensation, equity, and comprehensive benefits.

Lead Product Marketing Manager - Margin Trading

Company: Kraken

Location: USA

Posted Dec 20, 2025

Kraken promotes crypto adoption with a mission-driven team, offering roles in product marketing for advanced trading platforms. Emphasizes innovation, security, and global expansion.

Staff Product Manager, Growth — New User Acquisition

Company: Reddit

Location: USA

Posted Dec 20, 2025

This job posting highlights a senior product management role at Reddit focused on driving user growth through search engine optimization and cross-functional collaboration. The position offers opportunities to shape platform strategy, work with engineering teams, and contribute to innovative product development. Key qualifications include experience with large-scale product management, analytical skills, and a growth mindset. Benefits include comprehensive healthcare, equity, and flexible work arrangements.

Regional Sales Director - Enterprise

Company: Grafana Labs

Location: EMEA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director with leadership experience, strategic sales expertise, and technical background. The role involves team development, revenue growth, and cross-functional collaboration, with competitive compensation and ownership opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

Related Pages

© 2026 Job Transparency. All rights reserved.