Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Engineering Manager (BE) - Permissions and Capabilities

Company: Canva

Location: Australia

Posted Dec 10, 2025

This job description highlights Canva's opportunity to lead engineering teams scaling global platforms, emphasizing growth, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and a focus on psychological safety. The role combines technical leadership with impactful infrastructure development for millions of users.

Senior Software Engineer - Back End

Company: Tillster, Inc.

Location: Portugal

Posted Dec 10, 2025

Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.

Support Specialist (VoIP)

Company: Talent Hackers

Location: Nigeria

Posted Dec 10, 2025

This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.

Software Engineering Manager, Application Security Testing: Composition Analysis & Dynamic Analysis

Company: GitLab

Location: USA

Posted Dec 10, 2025

This role involves leading engineering teams to enhance application security tools, focusing on projects like autoremediation and DAST crawler improvements. It requires expertise in security testing and agile management.

Customer Experience Sr. Manager

Company: Apollo.io

Location: UK

Posted Dec 10, 2025

The Customer Experience Senior Manager role at Apollo focuses on transforming support through AI and proactive insights, leading teams to enhance customer experiences and drive product improvements.

Client Operations Specialist - Enterprise

Company: Optiv

Location: USA

Posted Dec 10, 2025

This job description outlines a Client Operations Specialist role involving sales support, CRM system usage, and remote work opportunities. It highlights responsibilities like generating quotes, client communication, and collaboration with teams, while emphasizing company benefits such as professional development and remote work flexibility.

Senior Product Manager - Noa Notes

Company: Docplanner

Location: Spain

Posted Dec 10, 2025

DocPlanner aims to revolutionize healthcare through AI, offering a mission-driven role with flexible work and impactful projects. The company emphasizes diversity, innovation, and a startup mindset while providing competitive benefits and global opportunities.

Solution Executive - Public Sector

Company: Insight

Location: USA

Posted Dec 10, 2025

Insight offers a competitive salary and benefits, emphasizing growth and community impact. The role involves sales and technical expertise in public sector solutions, with opportunities for career advancement.

Forma Strategy Mgr

Company: Autodesk

Location: UK,Netherlands,Norway

Posted Dec 10, 2025

Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.

People and Culture Global Portfolio Manager

Company: Paula's Choice Skincare

Location: USA

Posted Dec 10, 2025

This job description outlines the role of a Global Portfolio Manager at Paula's Choice, focusing on leading People & Culture initiatives, strategic project management, and cross-functional collaboration. It details responsibilities, required experience, and salary expectations.

Audio Designer

Company: Canva

Location: Australia

Posted Dec 10, 2025

Canva's audio content role offers collaboration, innovation, and benefits like equity, flexible leave, and a supportive work environment.

Product Manager

Company: Conduit

Location: Remote

Posted Dec 10, 2025

Conduit's cloud platform addresses Ethereum scalability challenges through rollup technology, showcasing rapid growth, $37M Series A funding, and an elite team. The company seeks a Product Manager to drive enterprise-grade crypto infrastructure innovation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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