Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Application Developer-Cloud FullStack

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in microservices and Angular. It offers career growth and collaboration with IBM's technology leader.

Technical Specialist Intern 2026 (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 09, 2025

The text describes an internship opportunity at IBM Consulting, emphasizing career growth, hands-on experience with cutting-edge technologies, and professional development. It highlights collaboration with industry leaders, skill-building through diverse projects, and a supportive learning environment. Requirements include academic qualifications, technical expertise, and adaptability in a fast-paced consulting environment.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and career growth through strategic partnerships and technology platforms. It emphasizes impactful work with innovative companies and sales expertise in IBM's ecosystem.

Sr.Solutions Engineer

Company: IBM

Location: WASHINGTON, US

Posted Dec 09, 2025

This role involves collaborating with HashiCorp teams to enhance cloud solutions, requiring technical expertise and strong communication skills for customer success.

Product Manager, Product Success (ALM-Maximo, MREF, Envizi)

Company: IBM

Location: Dublin, IE

Posted Dec 09, 2025

This job description outlines a Product Manager role focused on demo system setup, synthetic data creation, and technical sales support. Key responsibilities include collaborating with cross-functional teams, maintaining scalable environments, and aligning datasets with customer use cases. Required skills involve cloud infrastructure knowledge, synthetic data tools, and cross-functional collaboration abilities.

Digital Sales Specialist Industries Market

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

The text promotes a Digital Sales Specialist role at IBM, emphasizing career growth, collaborative teamwork, and impactful contributions to clients. It highlights opportunities for professional development, innovative problem-solving, and making a significant business impact through technology solutions.

Procurement Operations Supplier Onboarding and Vetting Specialist (Spanish Speaking - late shift)

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

This job posting outlines roles in procurement operations, focusing on supplier onboarding, vendor management, and system support. It details responsibilities like contract management, procurement processes, and collaboration with teams, along with required skills and qualifications.

Customer Service Subject Matter Expert OtC

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

This role requires leading OtC transformation projects, driving innovation, and aligning strategies with organizational goals, demanding expertise in SAP, HighRadius, and cross-functional team management.

Internal Business/Operations Support

Company: IBM

Location: Leicester, GB

Posted Dec 09, 2025

IBM CIC offers diverse career opportunities with focus on professional growth, innovative projects, and a supportive work environment. The role includes administrative support, collaboration with teams, and benefits like training, flexible working, and career development programs.

AI Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and a culture of evolution, while outlining required skills and educational qualifications for roles involving AI architecture and client-facing consulting.

Quality & Escalations Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

IBM seeks seasoned professionals for a new cloud-native AI product, emphasizing innovation, testing, and automation in a collaborative environment with growth opportunities.

Data Engineer - STUDENT CONVERSION

Company: IBM

Location: SANTIAGO DE CHILE, CL

Posted Dec 09, 2025

IBM Consulting's Associate Program offers global opportunities for professional growth, technical expertise, and innovation in hybrid cloud and AI solutions. The role emphasizes collaboration with clients, continuous learning, and leveraging advanced technologies to drive impactful outcomes.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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