Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Package Consultant-Workday HCM & Compensation

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This text describes a role at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, career growth, and technical expertise in Workday HCM. It highlights required experience, responsibilities, and the importance of innovation and compliance in delivering HR solutions.

Recruiter (RPO)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a recruiter role involving candidate processing, hiring manager collaboration, Agile practices, and specific qualifications. It outlines responsibilities like scheduling interviews, maintaining client relationships, and sourcing talent while emphasizing attention to detail and location requirements.

Project Manager

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI projects, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires project management expertise and involves leading projects across various scales while fostering trust with clients and teams.

HR Partner Support

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

IBM's HR University Placement offers hands-on experience, mentorship, and career growth in a dynamic environment. The program emphasizes skill development, real-world projects, and contributing to impactful initiatives while fostering professional networks and learning opportunities.

Entry Level Technical Support Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Software Support seeks passionate engineers to join their team, offering opportunities to work with AI tools, global support, and customer satisfaction initiatives. The role involves problem-solving, collaboration, and contributing to client success through technical expertise and knowledge sharing.

Manager – Financial Planning & Analysis (FP&A)

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves financial planning and analysis, collaboration with clients, and leveraging technology for career growth in IBM Consulting. The position emphasizes innovation, process improvement, and strategic decision-making through data-driven insights.

Java FullStack Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

IBM Consulting offers innovative career opportunities with global client collaboration, focusing on hybrid cloud and AI advancements, technical expertise, and professional growth through a supportive ecosystem.

Accounts Receivables Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes IBM's innovative work environment and the responsibilities of an Accounts Receivable Analyst role, emphasizing opportunities for collaboration, problem-solving, and professional growth within a dynamic technical team.

Sales / Business Development Manager - IBM Academic Program

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job posting seeks a Sales Business Development Manager to drive growth of IBM's Academic Program in India. The role requires strategic planning, partner engagement, university relationships, and market analysis. Qualifications include 5-10 years of experience in educational services or EdTech, strong negotiation skills, and understanding of India's higher education landscape.

Security GRC Analyst - HashiCorp

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights IBM's commitment to innovation and customer solutions, emphasizing opportunities in cloud-native AI technologies and security roles. It outlines responsibilities in GRC programs, IAM management, and compliance frameworks, while showcasing the company's global impact and collaborative team environment.

Technology Sales Leader- Horizon Government

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

The text outlines the role of a Technology Sales Leader at IBM, focusing on driving client strategies, fostering growth through partnerships, and leveraging expertise to achieve business objectives. It emphasizes collaboration, innovation, and long-term value creation for clients.

Process Associate Order Management - Health Care (Voice)

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

IBM seeks a Delivery Practitioner with healthcare domain knowledge and strong communication skills, offering a dynamic, collaborative environment focused on innovation and professional growth. The role emphasizes compliance, customer service, and adaptability in a supportive workplace.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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