Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Package Consultant-Workday Talent Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

This role involves collaborating with clients on hybrid cloud and AI solutions, requiring expertise in Workday HCM and project management skills.

Associate Delivery Project Manager

Company: IBM

Location: Krakow, PL

Posted Dec 08, 2025

The text outlines a role in project management support, focusing on administrative tasks, contractual obligations, and collaboration with teams. Required qualifications include a bachelor's degree, technical expertise, and leadership skills. The position emphasizes compliance, financial management, and a collaborative environment.

Maximo Technical Leader

Company: IBM

Location: Multiple Cities

Posted Dec 08, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical leadership in Maximo platforms, and opportunities for innovation. It outlines responsibilities involving system design, team collaboration, and technical expertise, along with required qualifications and preferred skills in emerging technologies.

Senior Cloud Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

IBM seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions, emphasizing growth, global opportunities, and impactful software development for millions of users. The role requires expertise in microservices, cloud technologies, and agile practices, with a focus on high-quality, scalable systems.

Business Transformation Consultant-IoT & Edge Computing

Company: IBM

Location: Gurgaon, IN

Posted Dec 08, 2025

This role involves driving digital transformation in the automotive industry using IoT and AI technologies, focusing on connected vehicles and data-driven solutions. It requires expertise in telematics, cloud platforms, and collaboration with cross-functional teams.

Data Engineer (Informatica Power Center)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 08, 2025

IBM Consulting offers roles in data engineering with opportunities to work on hybrid cloud and AI projects, requiring expertise in cloud platforms and ETL processes.

PTP Analyst

Company: IBM

Location: Heredia, CR

Posted Dec 08, 2025

The text describes an IBM Consulting intern role involving collaboration on client projects, utilizing latest technologies, and opportunities for skill development and career growth. It outlines responsibilities and requirements for the position.

Project Administrator-Project Support (Hazel Balagtas)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 08, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and project administration responsibilities. It highlights technical expertise, organizational skills, and career growth opportunities within IBM's ecosystem.

Application Architect-SAP Enterprise Integration

Company: IBM

Location: Hyderabad, IN

Posted Dec 08, 2025

The text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP and cloud technologies, and professional growth. It outlines responsibilities involving Supply Chain projects, innovation, and integration of cloud applications. The role requires extensive SAP experience and specific technical skills, with a focus on delivering impactful solutions for clients.

Accounts Receivables Fresh Graduates

Company: IBM

Location: Naga City, PH

Posted Dec 08, 2025

This role involves working with clients on digital transformation projects, requiring skills in finance and technology. IBM Consulting offers a supportive environment with growth opportunities and advanced tools like AI and hybrid cloud solutions.

Solution Architect (HS)

Company: IBM

Location: Leicester, GB

Posted Dec 08, 2025

IBM CIC offers extensive career growth opportunities, diverse teams, and a supportive work environment with benefits like training programs, flexible working, and industry certifications. The role emphasizes innovation, technical expertise, and collaboration across sectors.

Package Consultant-SAP HANA SCM IBP

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

This job description highlights a career in IBM Consulting focused on delivering innovative solutions through global collaboration, technical expertise, and strategic SAP implementations. It emphasizes opportunities for professional growth, client impact, and working with cutting-edge technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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