Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Business Development Generalist - B2B Sales

Company: Rules Cube

Location: Remote

Posted Dec 07, 2025

This job posting seeks a lead generation specialist for a Canadian tech consulting firm specializing in digital transformation. The role involves generating leads, nurturing prospects, and supporting sales efforts through various channels. Requirements include experience in sales, CRM tools, and B2B strategies, with benefits like career growth and competitive compensation.

Salesforce Technical Architect

Company: Guidehouse

Location: Remote

Posted Dec 07, 2025

Guidehouse seeks a Salesforce Technical Architect with 10+ years of experience, offering competitive salaries ($171k-$285k) and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. The role involves designing scalable Salesforce solutions for public sector clients while collaborating with cross-functional teams.

Local Marketing Manager

Company: STERRY

Location: Remote

Posted Dec 07, 2025

STERRY Limited is a growth marketing agency focused on crowdfunding, advertising, PR, and creative solutions. They have helped clients raise over $25M USD through online channels. The company is seeking a Marketing Manager for Europe, particularly Germany, France, Spain, and Italy, with qualifications in marketing, international markets, remote work, campaign success, language skills, technical skills, cultural understanding, leadership, communication, strategy, adaptability, and client relationship management.

Customer Success Specialist

Company: Modernizing Medicine, Inc.

Location: United States

Posted Dec 07, 2025

ModMed is a healthcare tech company focused on improving patient outcomes through innovative solutions. They've received numerous awards and are hiring for a Customer Success Specialist role, emphasizing collaboration and growth opportunities.

Salesforce Business Analyst

Company: Guidehouse

Location: Remote

Posted Dec 07, 2025

This job posting outlines a Salesforce consulting role with requirements for experience and certifications, offering competitive compensation and comprehensive benefits.

E-commerce Manager

Company: STERRY

Location: Remote

Posted Dec 07, 2025

The ECommerce Manager role at STERRY, a growth marketing agency, involves leading localization efforts, managing workflows, developing localized social media strategies, overseeing content creation, supporting ecommerce operations, implementing SEO best practices, maintaining content calendars, recruiting and managing localization talent, monitoring budgets, analyzing data, staying current with digital marketing trends, and tackling ad hoc tasks. The ideal candidate has 5+ years of experience in localization and ecommerce platforms, strong understanding of regional marketing nuances, excellent communication and project management skills, and a passion for creating cohesive brand experiences across borders.

Marketing Manager

Company: Cheeky

Location: Remote

Posted Dec 07, 2025

Cheeky, an all-natural hygiene brand, offers a marketing role for a creative generalist. The company emphasizes fun, high-quality products and is expanding rapidly. The job requires managing campaigns, social media, and email marketing while aligning with digital-first consumer strategies.

Video Ads Editor/Strategist

Company: STERRY

Location: Remote

Posted Dec 07, 2025

STERRY is a cutting-edge marketing agency seeking a Video Ads Editor/Strategist to join their remote team. The role involves crafting high-performing video ads, collaborating with teams, and optimizing campaigns for clients across various online platforms.

Global VP of Sales - YourCause from Blackbaud

Company: Blackbaud

Location: Remote

Posted Dec 07, 2025

Blackbaud seeks a dynamic Global VP of Sales to drive growth and lead their strategic business, emphasizing innovation, remote flexibility, and social impact. The role requires proven leadership in scaling sales teams and delivering measurable results while fostering a culture of purpose-driven collaboration.

Ecommerce Marketing Manager

Company: Cheeky

Location: Remote

Posted Dec 07, 2025

Cheeky is a fast-growing all-natural hygiene brand with a fun and unique product line. They are seeking an Ecommerce Marketing Manager to own customer lifecycle and retention marketing, support multichannel growth, and shape marketing strategy as the company scales. The role offers high impact, growth opportunities, and a fun, remote-friendly culture.

Salesforce B2B Commerce Architect

Company: Aleysian

Location: Remote

Posted Dec 07, 2025

The text describes a job posting for a Salesforce Commerce Architect role at Aleysian, highlighting the company's innovative culture, competitive salary, comprehensive benefits package, and commitment to diversity. It outlines key responsibilities, required skills, and the collaborative work environment, emphasizing growth opportunities and a supportive team atmosphere.

Salesforce Technical Project Manager

Company: Guidehouse

Location: Remote

Posted Dec 07, 2025

This job posting seeks a Salesforce Project Manager with expertise in IT project management, public trust clearance, and Agile methodologies. The role offers competitive compensation between $118,000-$196,000 and comprehensive benefits including healthcare, retirement plans, and professional development opportunities. Guidehouse emphasizes diversity and provides a supportive workplace environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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