Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Software Engineer Intern

Company: Pinterest

Location: USA

Posted Dec 05, 2025

Pinterest is seeking inquisitive and collaborative interns to join their IT Data Platform team. Interns will work closely with mentors, data and backend engineers to learn about large-scale systems and contribute to building new technologies, features, and tools. The position requires current enrollment in a computer science or related technical field program, with a bachelor's degree to be obtained by June 2027. Interns will have the opportunity to demonstrate accountability, execute technical tasks, deliver well-documented code, communicate ideas, and collaborate with the team on real projects.

Technical Support Advisor II

Company: SpryPoint

Location: North America

Posted Dec 05, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Software Engineer, (Principal level)

Company: Synthesia

Location: Remote

Posted Dec 05, 2025

Synthesia is an AI video communications platform that simplifies video production for businesses. It is trusted by leading brands and has received positive reviews. The company is growing rapidly and is valued at $21 billion.

Brand Marketing Manager

Company: Dropbox

Location: USA

Posted Dec 05, 2025

Dropbox is looking for a Brand Marketing Manager to lead event and campaign execution, cross-functional collaboration, and vendor management. The role requires 8+ years of experience in marketing operations, brand marketing, or project management, with a strong interest in creative work and top-of-funnel marketing.

Enterprise Account Executive

Company: Anaplan

Location: Netherlands

Posted Dec 05, 2025

Anaplan is seeking an Enterprise Account Executive to drive growth and expand presence in The Netherlands. The role involves selling Anaplan's versatile platform to industry leaders, helping customers achieve business goals, and leading digital transformation. The ideal candidate has extensive experience in consultative sales, a track record of overachieving sales quotas, and a strong network in the industry.

Counsel - Commercial

Company: HubSpot

Location: USA

Posted Dec 05, 2025

HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.

Content Enrichment Specialist - French

Company: 1021 Creative

Location: UK

Posted Dec 05, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires strong communication skills, adaptability, and familiarity with pop culture and social media trends. The role may involve exposure to disturbing content and requires working occasional holidays, evenings, and weekends.

Senior Product Manager - Billing and Revenue Reporting

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy and execution for their Billing & Revenue Reporting platform. The role involves creating a shared vision, driving alignment, guiding product ideas, understanding customer needs, leveraging data, and leading the product strategy for billing engine. The ideal candidate should have experience in financial technology, B2B SaaS, and billing platforms, along with exceptional analytical skills and a passion for solving complex problems.

Industry Solutions Lead - Media & Creatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

This role involves developing creative workflow solutions for media industries, collaborating with cross-functional teams, and requiring expertise in media tech and AI applications.

Director of Product - New Initiatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

This job description highlights a high-impact role leading innovative AI-driven product initiatives at Dropbox, emphasizing strategic leadership, cross-functional collaboration, and rapid experimentation. The position offers significant autonomy and aligns with Dropbox's mission to transform digital work, with competitive compensation across multiple regions.

Director - Virtual First

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

Dropbox seeks a strategic leader to drive Virtual First initiatives, fostering remote collaboration and innovation. The role involves shaping work practices, leading teams, and ensuring operational excellence in a distributed environment.

Staff Backend Product Software Engineer, Core Sync

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and continuous improvement in its core product experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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