Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Small Business Account Executive

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

The role of a Small Business Account Executive at HubSpot involves using outbound and inbound selling strategies to find new business and help them grow using HubSpot software. The responsibilities include identifying customer challenges, closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ year of full sales cycle experience, fluency in German and English, consultative selling and closing skills, accurate forecasting and pipeline management, and a track record of being a high performer. Top performers in this role usually have experience working in a high-growth scale-up environment, passion for helping businesses grow, and curiosity about the tech industry. HubSpot offers generous remuneration, stock units, interactive employee training, education allowance, pension, health insurance, life assurance, long-term illness cover, 25 days holidays, additional week of rest, onsite gym, fitness workshops, and amazing colleagues.

Account Executive, Small Business - (English Speaking)

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

The role of a Small Business Account Executive at HubSpot involves using outbound selling strategies to find new business, running online demos, and successfully selling the HubSpot value proposition to small businesses. The position is based out of a home office and is a full closing role. HubSpot offers generous remuneration, stock units, interactive employee training, education allowance, pension, health insurance, life assurance, and long-term illness cover.

Senior Backend Engineer (Java)

Company: Secfix

Location: India,Pakistan

Posted Dec 05, 2025

Secfix automates security compliance for SMBs in Europe, offering remote work, competitive salaries, equity, and a supportive culture. They seek senior engineers to scale their product and grow as a European compliance automation leader.

Onboarding Specialist

Company: Pulley

Location: Remote

Posted Dec 05, 2025

Pulley is a company that aims to simplify the process of starting and managing a company by providing cap table management tools. They are looking for a technically savvy and customer-focused team member to join their Professional Services team, where the role involves leading technical client implementations, equity administration, and technical troubleshooting. The company has over 4000 customers and is backed by top investors.

Senior Engineering Manager - Location AI

Company: Mapbox

Location: USA

Posted Dec 05, 2025

Mapbox is a leading platform for location-aware businesses with a strong developer community. The company focuses on AI-driven geospatial technologies and seeks a Senior Engineering Manager to lead innovative projects. They emphasize operational excellence, customer focus, and diversity in their team culture.

Senior Backend Engineer (Typescript)

Company: Cryptio

Location: UK

Posted Dec 05, 2025

Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring senior backend engineers to join their integrations squad, focusing on building and maintaining integrations between Cryptio's SaaS platform and third-party APIs. The role involves writing production-grade TypeScript code, owning the end-to-end process, collaborating with product and other engineers, mapping data models, monitoring health, and contributing to architecture decisions. Cryptio offers a remote or hybrid working environment, competitive perks, and a collaborative culture.

Music Content Specialist

Company: 1021 Creative

Location: USA

Posted Dec 05, 2025

The Music Content Specialist role involves tracking and organizing music content, ensuring quality control, and providing feedback. The position requires 12+ years of experience in digital content and the music industry, strong organizational skills, and the ability to work remotely in the Pacific timezone. Benefits include remote work, generous leave, health insurance, and a 401K plan.

Sr. Product Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 05, 2025

Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.

Transaction Monitoring Lead

Company: Airtm

Location: Latin America,India

Posted Dec 05, 2025

Airtm is a financial infrastructure company focused on empowering digital entrepreneurs in emerging markets by providing a fast and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy and foster financial freedom for individuals, communities, and countries. The company is hiring a Transaction Monitoring Manager to lead a remote team in optimizing and automating AML controls, improving alert logic, and scaling the monitoring infrastructure.

Global Account Manager - Strategic Pursuits

Company: EDB

Location: Remote

Posted Dec 05, 2025

EDB is seeking a strategic account manager to join their team and drive revenue growth in the EMEA region. The role involves building relationships with existing and new enterprise customers, cross-selling and upselling EDB solutions, and collaborating with various stakeholders to achieve business goals. The ideal candidate should have extensive experience selling to global enterprise accounts, strong business acumen, and excellent communication skills.

Senior Frontend Engineer - GraphQL & Networking Platform

Company: Airbnb

Location: USA

Posted Dec 05, 2025

The Community You Will Join section describes the Client Data & Networking Platform team at Airbnb, which empowers engineers to build fast, reliable, and data-rich features at scale. The Difference You Will Make section highlights the role of a frontend engineer in shaping the foundations for product engineers to deliver excellent user experiences. The Typical Day section outlines the responsibilities of collaborating with various teams and driving adoption of tooling and frameworks.

Strategic Account Executive

Company: Form Health

Location: USA

Posted Dec 05, 2025

Form Health is a virtual obesity medicine clinic that provides high-quality, evidence-based treatment through telemedicine. They offer a multidisciplinary approach, working closely with patients through a proprietary mobile app. The company is venture-backed and aims to empower patients and drive impact at a national scale. They are seeking a Strategic Account Executive to drive retention, growth, and satisfaction for high-value client accounts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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