Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Staff UX Designer - AI Investment

Company: Mozilla

Location: USA

Posted Dec 04, 2025

Mozilla, a nonprofit-backed tech company, focuses on shaping the internet for the better through privacy-minded innovations like Firefox. They seek a Staff UX Product Designer with AI expertise to create impactful, user-centric features while prioritizing privacy and open-source principles. The role emphasizes diversity, ethical AI, and a mission-driven approach to building a more inclusive web.

Engineering Manager (Full Stack) - Ad Publish & Insights, Canva Grow

Company: Canva

Location: New Zealand

Posted Dec 04, 2025

Canva is a company that offers a dynamic work environment with campuses in Sydney, Melbourne, and coworking spaces in various cities. They are seeking a leader for their high-impact engineering team to develop features for marketers and collaborate with various teams. The role involves guiding technical strategy, building a scalable team, and driving key initiatives. Canva offers benefits such as equity packages, inclusive parental leave, and flexible leave options.

Principal Software Engineer - Gen AI

Company: Blackbaud

Location: USA

Posted Dec 04, 2025

Blackbaud seeks a Principal Software Engineer to lead Generative AI initiatives, emphasizing collaboration, innovation, and a flexible remote work environment. The role offers competitive pay and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.

Software Engineer 5 - Product

Company: Netflix

Location: USA

Posted Dec 04, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Data Systems team focuses on ensuring data integrity and building robust infrastructure to enhance customer experiences. The team is seeking fullstack engineers to develop end-to-end solutions for logging and telemetry data, continuously improve products and systems, and collaborate with cross-functional teams to deliver solutions that improve subscriber experiences.

Director - Global Customer Care

Company: First Advantage

Location: USA

Posted Dec 04, 2025

This text promotes a leadership role at First Advantage, highlighting opportunities for career growth, global impact, and a supportive work environment focused on customer service excellence and innovation.

Sr. Machine Learning Engineer

Company: iHerb

Location: USA

Posted Dec 04, 2025

The Senior Machine Learning Engineer role involves leading complex projects, mentoring junior team members, and developing scalable machine learning systems. Key responsibilities include collaborating with data scientists, building robust infrastructure, and ensuring high availability. The position requires expertise in Python, Spark, and cloud technologies, with competitive compensation and benefits.

Project Manager (Internal Operations)

Company: Skyrocket Studios

Location: Philippines

Posted Dec 04, 2025

This job description outlines a project management role with responsibilities including project planning, stakeholder collaboration, process improvement, and resource management. Requirements emphasize experience in project management, proficiency with ClickUp, organizational skills, and a bachelor's degree.

Product Manager - Staff

Company: Blackbaud

Location: India

Posted Dec 04, 2025

Blackbaud is seeking a Staff Product Manager for YourCause to drive products that create social impact for corporate customers. The role involves partnering with cross-functional stakeholders, defining market needs, and delivering solutions. The ideal candidate will have experience in product management, AI-driven innovation, and the Scaled Agile Framework (SAFe).

Senior Data Scientist

Company: Found

Location: USA

Posted Dec 04, 2025

Found is a company supporting self-employed individuals with tools and services. They're hiring a Senior Data Scientist with responsibilities in data analysis, product improvements, and collaboration. Benefits include competitive salary, equity, remote work, and comprehensive health benefits.

Technical Delivery Lead

Company: Fortive

Location: India

Posted Dec 04, 2025

The text describes a technical leadership role requiring management of Salesforce support operations, SLA adherence, process improvement, and cross-functional collaboration. It outlines qualifications including Salesforce expertise, team coordination, compliance efforts, and system integration experience.

Growth Marketing Manager

Company: SiteCare

Location: USA

Posted Dec 04, 2025

The job description outlines the role of a Growth Marketing Manager at SiteCare, focusing on increasing SQL volume and pipeline value while maintaining lead quality. The role involves owning the SQL number, building and running experiments, optimizing paid acquisition, improving website conversion, enhancing SEO and content, building lifecycle and nurture, maintaining attribution and analytics, budgeting and forecasting, and sharing the playbook. The ideal candidate should have 5+ years of B2B growth experience, proven track record in hitting cost-per-SQL or pipeline goals, and hands-on experience with various marketing tools and platforms.

Director - Regional Sales

Company: GitLab

Location: Europe

Posted Dec 04, 2025

This text describes a Director Regional Sales New Business role at GitLab, outlining responsibilities such as leading a sales team, developing strategies, and collaborating with cross-functional teams. It emphasizes skills in CRM tools, new business growth, and regional market dynamics.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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