Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Cyber Security Consultant - Infrastructure Security

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers diverse career opportunities with extensive training, growth, and a supportive work environment, emphasizing innovation and client impact.

Application Developer-Java & Web Technologies

Company: IBM

Location: Shenyang, CN

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, stakeholder engagement, and innovative coding solutions.

MuleSoft Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career in Salesforce development with opportunities for growth, training, and a supportive culture. The role involves leading projects and integrating technologies, with benefits including flexible work and professional development.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: Chennai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, adhering to client SLAs, and managing report updates. The position requires a bachelor's degree, preferably a master's, and experience in the R2R domain, including fixed assets, intercompany, and cash reconciliations. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.

Senior Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for growth, and the role of a Data Engineer. It emphasizes the importance of technical skills, experience with Databricks and Python, and the ability to work in agile environments.

Package Consultant-SAP BTP

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves solution design and development, integration and architecture, DevOps and delivery, and stakeholder collaboration.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

This job posting highlights a career opportunity in IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI projects, and contributing to innovative companies. The role requires SAP FICO expertise with India Localization, extensive implementation experience, and leadership in team tasks. Positions are based in India with 100% travel requirements.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on SAP solution leadership, comprehensive solution delivery, and collaborative global customer success. It highlights the required education, technical expertise, and responsibilities of the role.

SAP Data Lead

Company: IBM

Location: Chicago, US

Posted Dec 04, 2025

The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of data migration in SAP projects and outlines the key tasks involved, such as project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The role requires a bachelor's degree, preferably a master's degree, and hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with data architects, leading technical aspects of SAP BI solutions, and experience in master data management with SAP MDG.

SOC Infrastructure Specialist

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description outlines the role of an IT Security Services Specialist in a Security Operations Center (SOC) supporting managed security services. The position involves working with a team to deploy, integrate, and maintain security infrastructure, manage vulnerabilities, and ensure compliance with policies and procedures. The role requires strong technical skills, experience with security solutions, and the ability to work effectively in a team.

[日本IBM_Security] IT スペシャリスト

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

This text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities in security operations and highlights the importance of communication skills and adaptability in a dynamic work environment.

(Kaohsiung) Application Developer (Tester)

Company: IBM

Location: Kaohsiung, TW

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves system integration testing, API testing, defect resolution, and collaboration with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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